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Privacy Statements

ASU provides online information and services to students, employees and the public to supplement services provided on campus. This privacy statement provides information required by Arizona law about privacy, confidentiality, and related policies for individuals who use our web sites and online services. Individual web sites may provide additional information about privacy. ACD 125 (ASU Computer, Internet and Electronic Communications Policy) provides additional information about the use of computing and communications systems at ASU and is available at asu.edu/aad/manuals/acd/acd125.html.

ASU provides online services that are not hosted on ASU web sites. These external web sites include for example, Dropbox, Amazon Web Services, Microsoft Office 365, and Google Apps for Education, which includes Gmail. ASU is not responsible for the privacy practices or policies of web sites or online services, which sites or services are not managed or are not hosted by ASU. For web sites or online services not housed on ASU servers, we recommend that users review the privacy practices and policies of each provider of the online services.

If you are a for profit, child-directed site, do not download ASU plug ins or application programming interface (API) tools that you may find on any ASU web sites.

Information Collected by ASU

Log Data and Cookies

In addition to information actively provided by individuals using ASU web sites and online services, the ASU web servers and services routinely record the following information each time the sites are used:

  • Internet address of the computer being used.
  • Web pages requested.
  • Network software access.
  • Referring web page.
  • Browser used.
  • Date, time and duration of activity.
  • Passwords and accounts accessed.
  • Volume of data storage and transfers.
  • Server space used for e-mail.

ASU uses this information to monitor and preserve the functioning and integrity of the system. ASU may use such aggregate information to improve access to content based on visitors’ browsers and operating system types to make content available to as many online visitors as possible. ASU does not link the log data collected to the personal information that one submits online when participating in or signing up for ASU programs and activities.

In cases of suspected violations of ASU policies, especially unauthorized access to computing systems, the system administrator concerned may authorize detailed session logging. This may involve capturing and retaining a complete keystroke log of an entire session. In addition, a system administrator for the equipment involved may authorize limited searching of user files on individual or networked computers to gather evidence on a suspected violation.

Cookies are short pieces of information used by web browsers to remember information provided by the user, such as passwords and preferences from past visits. Additional information on cookies is available at the Cookie Central web site cookiecentral.com/ and in this publication from the Department of Energy Computer Incident Advisory Center. Some ASU web sites, such as the Interactive Registrar's web site, use cookies to store service information. Some web-based services require cookies for access.

Electronic Postcards and E-mail Messages

A variety of ASU departments offer online visitors the opportunity to send electronic postcards or e-messages to family or friends. ASU may ask for a name and e-mail address, but does not require a person to submit personally identifiable information about him/herself in order to send an electronic postcard or e-message to family or friends. We do, however, ask a person to submit the e-mail address of the recipient of such electronic postcards or e-mail messages.

ASU may also provide the opportunity to send e-mail to ASU. ASU requests no personally identifiable information except an e-mail address, which is used solely for the purpose of responding to messages and/or requests. All information collected for electronic postcards and e-mail messages is used only to send the requested electronic postcard or e-mail message and to respond to e-mail questions and/or requests and is deleted from our system once the electronic postcard, e-mail message or e-mail response is sent.

Parental Access

Parents or legal guardians have the right to review any personal information relating to a child under the age of 13 that may be collected by ASU’s web site. Parents and legal guardians can print out and mail or fax a signed form that allows them to review any identifiable information collected about their child under the age of 13, have this information deleted, and/or request that there be no further collection or use of their underage child’s information. ASU will take steps to verify the identity of anyone requesting information about a child under the age of 13, and to ensure that the person is in fact the child’s parent or legal guardian. You can link to the form here.

Alternatives to Web Site Transactions

ASU web sites provide access to information and services for students, employees, and members of the public. If you prefer not to provide any information to ASU online, you may contact the administrative unit responsible for the service to learn about available options for conducting business in person, by mail or by telephone.

Disclosure of Information

ASU does not sell or distribute confidential information it collects online to individuals or entities not affiliated with the university, except in the very limited circumstances described below. Non-confidential information may be sold or distributed pursuant to Arizona Public Records laws.

University and Arizona Board of Regents policies protect the confidentiality of student educational records and employee personnel information. These policies explain what information may be shared with the public or anyone who requests it. They also explain what information is protected as confidential; confidential information will not be disclosed without the consent of the student or employee, except under subpoena or court order or in case of an emergency.

Student Records. Student records are protected by the federal Family Education Rights and Privacy Act (FERPA), Arizona law and university policy. Information about student access to education records and protection of education records is available in SSM 107-01 (Release of Student Information asu.edu/aad/manuals/ssm/ssm107-01.html). That policy also provides information on a student’s right to limit access to otherwise public directory information.

Chat Rooms, Forums, Message Boards, and News Groups. ASU does not routinely retain logs or copies of chat rooms, forums, message boards, or news groups available to its users. Information disclosed in these areas is public, however. Academic chat rooms and discussions conducted in connection with ASU classes may be logged but may be treated as confidential educational records under FERPA.

Employee Records. Employee records are protected by Arizona Board of Regents Policy 6-912, by university policies ACD 811 (Access to and Release of Official Personnel Records Information asu.edu/aad/manuals/acd/acd811.html) and SPP 1101 (Personnel Records asu.edu/aad/manuals/spp/spp1101.html) and by Arizona law.

Public Records Laws. Under the Arizona Public Records Laws, ASU may be required to provide information in university records to a third party. Commercial users may purchase public record information, such as non-confidential lists of students and employees. Confidential information protected by FERPA or by other laws or Board policy will not be disclosed in response to a public records request. Additional information about Arizona public records laws is available at ogc.asu.edu/public-records/.

Contractors. From time to time, individuals or companies under contract with the university may have access to confidential information in the course of the service they provide to the university, but those entities are not permitted to use or re-disclose that information for unauthorized purposes. No other entities are authorized to collect information through ASU’s sites.

Security

Although every effort is made to secure network communications, ASU cannot ensure the privacy of online communications. Individuals using online services should also take steps to protect personal information, such as closing the web browser when finished using the site. Failure to do so may result in personal information being viewed by someone else using the same computer.

ASU takes steps to ensure that personally identifiable information collected is secure, including limiting the number of people who have access to our database servers as well as electronic security systems with password protections that guard against unauthorized access.

ASU accepts credit card payments online for a variety of goods and services. Unless otherwise noted on the site, all university credit card transactions are encrypted. Confidential information entered to complete a transaction will not be used by ASU for any other purpose unless the purpose is described on the site.

Under the Computer, Internet, and Electronic Communications Policy, university-owned computers and equipment may be examined by ASU authorized individuals to detect illegal software and to evaluate the security of the network.

The ASU Alumni Association is committed to protecting your privacy by employing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the ASU Alumni Association website and governs data and usage. By using the ASU Alumni Association website, you consent to the data practices described in this statement.

Collection of your Personal Information

ASU Alumni Association collects personally identifiable information, such as your email address, name, home address, work address or telephone number. The Alumni Association also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, activity participation and interests.

There is also information about your computer hardware and software that is automatically collected by the ASU Alumni Association. This information can include: your IP address browser type, domain names, access times and referring websites addresses. This information is used by the ASU Alumni Association for the operation of service, to maintain quality of service, and to provide general statistics regarding use of the ASU Alumni Association website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ASU Alumni Association public message boards, this information may be collected and used by others.

The ASU Alumni Association encourages you to review the privacy statements of websites you choose to link to, so that you can understand how those websites collect, use or share your information. The ASU Alumni Association is not responsible for the privacy statements or other content on websites outside of the ASU Alumni Association and the ASU Alumni Association family of websites.

Use of Your Personal Information

The ASU Alumni Association collects and uses your personal information to operate the ASU Alumni Association website and to deliver the services that you have requested. The Association also uses your personally identifiable information to inform you of other products or services available from the Association or its affiliates. The association may also contact you via surveys to conduct research about your opinion of services or of potential new services that may be offered.

The ASU Alumni Association provides non-confidential alumni mailing information to its affinity partners so that they may contact you about a particular offering that may be of interest to you. These partners are prohibited from using your personal information for anything other than the agreed upon message and may use the information for a limited time only. They are required to maintain the confidentiality of your information. Should you wish to opt out of such disclosures, please click here OPT OUT FORM LINK. Confidential information protected by FERPA or by other laws or ASU Alumni Association policies will not be disclosed to third parties.

The association does not provide alumni email addresses to third parties, however, the association may contact you via email on behalf of a partner with a special offering. In addition, the ASU Alumni Association shares statistical data with trusted partners to help us to perform statistical analysis, send you email or postal mail, provide customers support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the ASU Alumni Association and they are required to maintain the confidentiality of your information.

The ASU Alumni Association does not disclose sensitive personal information such as race, religion, or political affiliations, without your explicit consent.

The ASU Alumni Association keeps track of the websites and pages our customers visit within the ASU Alumni Association’s website, in order to determine what services are most popular. This data is used to deliver customized content and advertising within the ASU Alumni Association websites to customers whose behavior indicates that they are interested in a particular subject area.

Our websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served upon the ASU Alumni Association or the site (b) protect and defend the rights and property of the ASU Alumni Association; and (c) act under exigent circumstances to protect the personal safety of users of the ASU Alumni Association’s website, or the public.

Use of Cookies

The ASU Alumni Association website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of the cookie is to provide a convenience feature to save you time. The purpose of the cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the ASU Alumni Association pages, or register with the ASU Alumni Association site or services, a cookie helps the ASU Alumni Association to recall your specific information on subsequent visits. This simplifies the process for recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the same ASU Alumni Association site, the information you previously provided can be retrieved, so you can easily use the ASU Alumni Association features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can suually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully epxeriecne the interactive features of the ASU Alumni Association services or websites that you visit.

Security of Your Personal Information

The ASU Alumni Association secures your personal information from unauthorized access, use or disclosure. The Association secures the personally identifiable information that you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as credit card number) is transmitted to other websites, it is protected through the use of encryption, such as Secure Socket Layer (SSL) protocol.

Changes to this Statement

The ASU Alumni Association will occasionally update this Statement of Privacy to reflect company and customer feedback. The ASU Alumni Association encourages you to periodically review this statement to be informed of how the association is protecting your information.

Contact information

The ASU Alumni Association welcomes your comments regarding this Statement of Privacy. If you believe that the ASU Alumni Association has not adhered to this statement, please contact the ASU Alumni Association at alumni@asu.edu. We will use commercially reasonable efforts to promptly determine and remedy the problem.