Student Services Manual (SSM)

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Effective: 11/1/2006

Revised: 3/1/2012

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SSM 001: Introduction

The Student Services Manual (SSM) is published jointly by the Provost of the University and the Office of the Senior Vice President for Educational Outreach and Student Services. We encourage all staff, faculty and students to visit this site to find the answers to questions regarding many aspects of student processes at Arizona State University.

Many of the forms references in the SSM policies and procedures can be found online at the ASU Web site.

Corrections, changes, or suggestions for the manual should be communicated to the SSM manual coordinators.

In the event of an inconsistency or conflict, applicable law and Board of Regents’ policies supersede university policies and university policies supersede college, department, or lower unit bylaws, policies, or guidelines.

The university reserves the right to add, amend, or revoke any of the contained rules, policies, regulations, and instructions or incorporate additional ones, with or without notice, as circumstances or the good of the university community may require.

The online manual replaces earlier printed versions, which are no longer provided nor distributed. A printout of this manual and each change to this manual, created from the original text source for the online version, is retained permanently as an official record at University Archives and is available for inspection. Printouts of all revisions to online manuals will be similarly available.

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