Police Department Manual (PDP)

Effective: 8/20/1983

Revised: 1/1/2012

PDP 101–02: Emergency Call Boxes

Purpose

To provide instructions on how to locate and operate an emergency call box

Source

ASU Police Department

Policy

Emergency call boxes on the Polytechnic, Tempe, and West campuses provide a direct and immediate communication with the ASU Police Department Communications Center. Call boxes at the Downtown Phoenix campus will connect the caller to the Phoenix Police Department Communication Center. Call boxes at the SkySong campus will connect the caller with the Scottsdale Police Department.   The Phoenix and Scottsdale Police Departments provide primary policing to the Downtown and SkySong campuses respectively.

Emergency call boxes are identified with a bright blue light above the phone. Call boxes are located in parking structures (multiple locations on each level) and high traffic areas throughout each campus.

Nonemergency requests can also be made to the  ASU Police Department by dialing 480/965–3456. If a call to this number is made from the Downtown Phoenix campus, the SkySong campus, or the ASU Research Park, the caller will be connected to the appropriate department by the ASU Police Communication Center.

ProcedureD

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Responsibility	Action
Person reporting an emergency situation	In case of emergency, locate a call box in a parking lot, structure, or high traffic area by looking for a bright blue light. Follow the instructions on the box.
ASU Police Department (ASU PD) Communications Center	Acknowledge the activated call box alarm and provide the caller with instructions on how to speak into the box.
Person reporting an emergency situation	Using a normal tone of voice, push the speaker button and speak into the speaker/microphone. Explain the nature of the emergency, the location, injuries if known, and other information as requested.
ASU PD Communications Center	Dispatch the necessary emergency assistance.

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Cross-Reference

For more information, see PDP 101–01, “Reporting an Emergency.”

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