Arizona State University  

Job Aids / Help for PeopleSoft at ASU

The words in purple are the hyperlinks.

Want to request a job aid for a procedure? Click HERE to request.


NEW LINKS

Missing a link that was here earlier? When links are new, we keep them here for a few weeks, and then move them down into their proper catagories. Look for the links in their catagories below.


LINKS - ALPHABETICAL by CATEGORY

Advisors

Title
Document
Movie
Advising Notes: Add Advising Notes
Advisor Tracking Tool: Use the Advisor Tracking Tool
Cohort: Grant Permission to add or drop a cohort  
Cohort: Create Cohorts  
Cohort: Enhancements as of December 2007  
Enrollment: How to enroll in classes - extended version  
Enrollment: How to enroll in classes - short version  
Enrollment: View Enrollment Requests  
FERPA: View FERPA Holds  
Maximum Units: Change a student's maximum allowable units  
Milestones: Set student Milestones based on test scores (for registrar staff)  
Process Milestones  
Enter student milestones as an advisor  
Open Classes: Use the Open Classes report  
Open Sections: View Open Sections of a course  
Program/Plan: Change a student's program or plan  
Program/Plan: Add a Plan  
Program/Plan: Add a plan in a different program  
Program/Plan: Add a Minor  
Program/Plan: Delete a Minor  
Service Indicators: Set Advising service indicators  
Tests: Enter Test Scores  
Transcripts: View unofficial Transcripts  

CRM eSupport

Click on the links under the headings for Movie, Step-by-Step or Quick Reference to learn how to use the CRM system.

CRM for Employees

Title
Document
Movie

Create a Help desk Case (Ask for help!)

Simulation

CRM for Agents

Title
Document
Movie
Create Case
New Location!
Search for Case
Movie
Transfer Case
Update Case
Movie
Installed Product
Close Case
Movie
Remove "Add a Note" after Sent Email
Save Search for a Provider Group Queue
Movie
View On-Call Info
Edit On-Call Info
Quick Reference
Show "My Cases" on Home Page
   


* For optimal viewing of the movies, change the screen resolution to 1280 x 1024. Review the job aid for screen resolution set-up.

Department Time Administrators

Title
Document
Movie
Department Time Administrator New Location!
Approving Hours
Viewing Hours

Department Position Mangers

Title
Document
Movie
Department Position Manager
   
 

Employee Self Service

Title
Document
Movie
View Paycheck Simulation
   
Change Work Location (Address)  
Set your browser to work with PeopleSoft  
Clear your Cache  
Change your work location in PeopleSoft  
Set your PeopleSoft User Defaults  
Set your favorite pages in PeopleSoft  
Set your current roles in PeopleSoft  

Create a Help desk Case (Ask for help!)

Simulation

 
Job Aid
 

* For optimal viewing of the movies, change the screen resolution to 1280 x 1024. Review the job aid for screen resolution set-up.

Faculty Center

Title
Document
Movie
Faculty Center Overview
Presentation
Movie
Access the Center as an Instructor

New Location!

New Location!

Access the Center as a Roster Contact

Simulation

New Movie Soon!

Class Roster - View, Print, Download, Notify Students

New Location!

New Location!

Post Grades

New Location!

New Location!

Request Grade Changes

New Location!

Movie

Approve L1 Grade Changes

New Location!

Approve L2 Grade Changes New Location!
Use the Academic Status Report New Location!
Set your Browser to work with PeopleSoft  
How to Become a Roster Contact*  
Grades used at ASU*  
List of Roster Contacts*  
Academic Organization list for Roster Contacts  
     

* Maintained by the Registrar's office at http://students.asu.edu/facultycenter

Hiring Managers

Title
Document
Movie
TAM Reference Manual    
View a Job Req. and the applicant resumes
Set up Employees on Spring Pay  
Set up Employees on Winter Pay  

 

Instructor_Workload

Title
Document
Movie
Business Process Guide (How-to document)

How to get to the "Instructor Workload" pages   New Location!
Single Instructor, Single Funding   New Location!
Single Instructor, Multiple Funding   New Location!
Multiple Instructor, Single Funding   New Location!
Multiple Instructor, Multiple Funding   New Location!

Manager Self Service

Click on the links under the headings for Movie, Step-by-Step or Quick Reference to view information about Manager Self Service.

Title
Document
Movie
Terminate an Employee
Coming Soon
 
Request a Promotion for an Employee
 
Approve a Promotion for an Employee New Location!
 
How Promotions Impact the Employee Job Record  
Promotions Section from Staff Personnel Policies  
Position Management, Reports To, Updates to Job
   
Retire an Employee
Coming Soon
 
Request an Ad Hoc Salary Change for an Employee
 
Approve an Ad Hoc Salary Change for an Employee
   
Cheat Sheet Notes for Ad Hoc Salary Change  
Enter a Performance Rating for an Employee New Location!
  New Location!  

OHR

This document defines the fields in Job. Refer to this to verify that data was not adversely affected by Position Management, Reports To, and Updates to
Job processes.

Title
Document
Movie
HRIS View Only Reference Guide  

 

Students

Title
Document
Movie
See a Class Roster  
View Open Sections of a Course  
Enroll in classes using Self Service
Enroll in classes - extended version  

Student Finances

Title
Document
Movie
View Student Financial Account Information  

 

Do you have a question about OASIS? E-mail us at UTOTraining@asu.edu

Do you have a question about PeopleSoft? Go to:
Http://help.asu.edu