FAQs

What, Why, Who

Recent updates to the daily health check:

As of July 2, 2021, ASU students and employees are no longer required to participate in daily health checks, but are strongly recommended to participate.

If choosing to continue with daily health checks, please ensure you have the latest version of the ASU Mobile App downloaded.

What is a daily health check?

The daily health check is an encouraged tool to promote a healthy learning and working environment.

Why is ASU doing this?

Our actions can greatly impact the lives and well-being of others. The daily health check helps to ensure a healthy environment for students and employees during the pandemic. These checks can also give ASU the opportunity to proactively reach out to community members with our support services.

Who is expected to participate?

All ASU students and employees are recommended to complete a daily health check.

I am an affiliate or a vendor, do I have to submit a daily health check?

Neither suppliers nor contractors have to complete the official ASU health check.

How to Complete Your Health Check

How do I access the health check?

The primary way to access the health check is through the ASU Mobile App on your smartphone or via the healthcheck.asu.edu website.

Do I need to download a new app to access the daily health check?

No, the daily health check is an update of the ASU Mobile App. The self-screening portion of the app is available now. Once you have downloaded the app, you should check your phone settings to see if you have the automatic download option on for app updates. If you do, you will not need to take further action to begin accessing the daily symptom self-screening. If you do not have your automatic download setting on, you may need to do a manual update to the ASU app to begin accessing the daily symptom self-screening.

Does the daily health check allow me to access, edit, share or delete my data once it has been submitted?

No. Once an individual has completed the daily health check an individual cannot access, edit, share or delete their data.

I am having issues with the health check app, who can I go to for help?

Contact the Experience Center for support at 844-448-0031.

Data Transparency

What information does ASU collect as part of the daily health check?

The daily health check inquires about when an individual plans to be on campus, and, if they will be on site, what their temperature is and whether they are experiencing signs or symptoms of COVID-19 (e.g., fever, cough, shortness of breath, loss of smell, etc.)

What happens to the information I submit to the health check?

Data collected via the health check will be stored and accessed in accordance with ASU Privacy Policy and Data Handling Standards. ASU will use the data to provide support and resources for those affected by COVID-19.

Do I have to share my location and COVID-19 test results with the app?

No, you will not be required to share your location or COVID-19 test results with the app. However, opting in will also help us to notify you if you were in close contact, for a sustained period, with someone who is later diagnosed with COVID-19. So, while sharing is not required, it is recommended.

How does ASU use my daily health check data?

ASU will use the data submitted through the daily health check to assist individuals affected by COVID-19 if they are in need of support.

Does ASU share my daily health check data with any third parties?

Data submitted as part of any daily health check may be shared with ASU vendors contracted to assist in the operation of the ASU Mobile App platform. This is necessary for the primary service of the app, to support the platform’s operations, to engage in product improvement, and for development, maintenance, and operation of workforce management tools designed to support employer decision-making regarding the workforce’s ready-to-work status based on infectious disease. ASU may also share an individual’s daily health check data with external parties as required by applicable law or as may be needed to protect the health and safety of individuals on campus. Except for when disclosure may be required by law, external parties who receive daily health check data may use and disclose it as permitted by law to perform their duties on behalf of ASU but are otherwise required to maintain confidentiality.

Does ASU sell my daily health check data?

No.

Is my daily health check data secure?

The daily health check data is encrypted in the app, while the data is being transmitted, and when it is being stored by the platform vendor. Data that is encrypted has been converted into encoded text in such a way that only authorized parties can read it.

Does the daily health check tool access my devices other data or applications?

No. The daily health check tool does not access other device data or applications, such as an individual’s phone’s camera, photos or contacts.

Does the daily health check tool allow me to share my data with my social media accounts?

No. The daily health check tool does not access other device data or applications, such as an individual’s phone’s camera, photos or contacts. The only data the daily health check collects is the answers to the questions in the daily health check. The daily health check data tool automatically encrypts data in the app, while the data is being transmitted and when it is being stored by the platform vendor. Data that is encrypted has been converted into encoded text in such a way that only authorized parties can read it.

What happens to my daily health check data when I am no longer enrolled with or employed at ASU?

When you are no longer affiliated with ASU as a student or employee, ASU automatically deactivates your ASU Mobile App account.

Will I be notified if my daily health check data is improperly disclosed?

ASU follows all applicable laws regarding unauthorized access to information and will follow its existing policies and procedures in the event of a suspected or confirmed breach.

Privacy

Who do I contact if I have more questions about my daily health check data or this Privacy Notice?

Please contact ASU’s privacy team. ASU will use reasonable efforts to address your concerns; although there may be circumstances where we cannot assist.

Privacy Notice

This Privacy Notice provides information about ASU’s practices relating to its collection, use and disclosure of your health assessment data that is collected as part of any daily health check. The daily health check may be completed through the ASU Mobile App, or via healthcheck.asu.edu. Please also refer to ASU’s Privacy Statement for additional information about ASU’s online information gathering and dissemination practices. ASU will publish any changes to this Privacy Notice at healthcheck.asu.edu.

Wellness

What is the best time and place to take my temperature?

Consistency is the key to taking your temperature. Please ensure you take your temperature around the same time each day as your temperature can fluctuate hour to hour, especially when out in the summer heat. Please ensure you are being consistent with the thermometer each day as well.

If you are taking your temperature orally, don’t eat or drink anything for 15 minutes prior.

If your temperature is above 100.4 degrees Fahrenheit, please stay home and monitor your symptoms.

The best way to accurately record your self-assessment is by keeping consistent with your temperature checks and monitoring how you are physically feeling each day. By committing to this, we can help keep the ASU community healthy. Be smart and do your part.

The daily health check told me to self-isolate and stay home, do my professors know or should I email them?

Professors aren’t automatically notified, so please contact your instructors and plan to participate in class remotely via ASU Sync until you are free of symptoms.

If I need to be tested, where do I go?

Saliva-based testing is available to students and employees on all campuses at no charge. Students and employees can explore their testing options at the Biodesign Clinical Testing Laboratory.

Testing is also available to the general public at off-campus COVID-19 testing sites through a partnership with the State of Arizona. Visit the ASU Biodesign COVID-19 for more information.

How do I contact the Employee Wellness Exposure Management team?

Employees who test positive for COVID-19 need to call 480-727-6517. The team will work with you to:

  • Educate about self-isolation, the duration of which may vary depending on individual symptoms, severity of illness and personal health factors.
  • Provide support, resources and referral information.
  • Clarify steps related to return to campus.
  • Identify any ASU close contacts (being less than 6 feet away for 10 minutes or more). Close contacts will receive a call or email from the Employee Wellness Exposure Management team letting them know they've been exposed to a person who has tested positive (without revealing the identity of that person), along with instructions related to quarantining for 14 days and resources for support, self-monitoring and testing.

What if I have an existing condition with the similar symptoms listed in the health check (e.g. asthma, allergies)?

The algorithms within the Daily Health Check are designed to monitor worsening symptoms, so chronic conditions should not trigger a negative result.

What guidelines does ASU follow to define what COVID-19 symptoms are or what is considered an exposure?

ASU follows the assessment of risk and application of work restrictions from the Centers for Disease Control and Prevention.