Comptroller’s Office(CO) Initiative

Shown below are the CO Initiatives.These seven initiatives are intended to be areas of focus and not a listing of everything desired for accomplishment over the five-year period.

1. Optimize the use of available and emerging technology for University level enterprise systems in a collaborative manner to obtain operational efficiencies and maximize service levels.

• Implement state-of-the-art University Financial and Student Financial systems that emphasize workflow management, flexibility, and effectively manage enrollment growth.

2. Optimize the use of available and emerging technology for CO level systems to obtain operational efficiencies and maximize service levels.

• Keep relatively current the CO local area networks, servers, and PC's and update to new versions as they become proven and stable.

3. Optimize revenue generation and cost containment for functions under control of the CO.

Implement approaches, policies, and procedures to optimize (1) the investment earning capacity of the University funds; (2) the minimization of borrowing costs for debt financings; and (3) the minimization of tax assessment exposure to the University.

4. Recruit, retain and develop staff.

• Pay staff at competitive market rates based on both external and internal factors and relationships. Train staff in order to obtain operational efficiencies and optimize service delivery. Instill a sense of membership, congeniality, teamwork, and collegiality.

5. Enhance interaction with stakeholders.

• Communicate values, share information, invite input, and participate with and help internal and external stakeholders achieve their objectives. Endeavor for the University community, including business managers and administrative support staff, to be knowledgeable and trained to conduct business using systems, policies, and procedures under the coordination responsibility of the CO.

6. Efficiently optimize service levels to the University community that best meets their needs.

• Continue and improve upon the service levels to students, faculty, staff, and University departments, and endeavor to receive periodic feedback on the level of services being provided.

7. Simplify and streamline Administrative Policies and Procedures.

• Review business practices and refine based on University input and collaboration, and best practices nationally. Eliminate non-value added policies and procedures.