Emergency 9-1-1

ASU Department of Public Safety (480) 965-3456

Risk Management (480) 965-1823

ASU Risk Management manual:

Department of Public Safety (5-3456):

Student Affairs manual:

Additional Resources:

For President Michael Crow’s message to the campus and emergency resources, see and for general safety information see

For emergency situations and crisis consultation after business hours, call either ASU Department of Public Safety (480.965.3456 or 911) or EMPACT (480.921.1006).



Injuries and Medical Emergencies


Civil Unrest

Violence/Assault•Sexual and Relationship Violence • Conduct Referrals

Suspicious Persons • Suspicious Packages • Persons with Firearms or Weapons

Explosions • Bomb Threats

Hazardous Materials Incidents • Gas Leaks or Fire

Earthquake • Flooding • Power Outages


Area Policies


Be Prepared. Emergencies, accidents, injuries and other unexpected events can occur at any time and in any place. Being prepared both mentally and physically for the unexpected is the first and best defense to minimize an incident. Each of us must take a pro-active approach to providing a safe environment and, although no guide can cover all situations, the procedures outlined in this booklet will help prepare you should an emergency arise. Be sure to:

Familiarize yourself with your surroundings

Know the locations of all exits from your area or building in case fire or debris should block one.

Know the location of fire alarm pull stations.

Know the location of fire extinguishers and first-aid cabinets.

Know where to find the nearest phone or emergency call box to notify Campus Police in case of an emergency.

Injuries and Medical Emergencies

All university personnel are encouraged to learn first-aid and CPR.  Call the ASU Student Recreation Center at (480) 965-8900 for more information.

Any injury or illness, such as seizures, fainting, heat exhaustion, etc. that occurs on campus should be immediately reported to DPS so that the proper emergency or medical response can be made and the incident can be documented.

If the incident involves the spilling of blood or other bodily fluids, advise Campus police at the time of the initial notification along wit the exact location and as much information as is known about the nature of the illness or injury. Bleeding should only be attended to if the wound is sufficient to be life threatening. Always wear proper personal protective devices where blood is present to avoid the dangers associated with blood borne pathogens.

If a person has fallen, struck their head, or hurt their back or neck, DO NOT ATTEMPT TO MOVE THEM. The best treatment you can provide while awaiting medical personnel is verbal comfort.

IF YOU FEEL THE INJURY OR ILLNESS CONSTITUTES AN EMERGENCY, CALL 9-1-1 and DPS (480) 965-3456 IMMEDIATELY to hasten the response of paramedics. Do not attempt to administer first aid unless directed to by a 9-1-1 operator. Then contact College Safety.

 If you know the person who is injured and have information concerning existing medical conditions, medications taken or parental information in the case of juveniles, remain available to provide any knowledge you have to paramedics and DPS. Do not engage an injured person in unnecessary conversation and never discuss who was at fault or who will be responsible for paying medical bills. If the injured person is an ASU employee, their supervisor must be notified and a report of industrial injury must be prepared and submitted to DPS.                


On Campus Staging Areas:

In the event of a building or area evacuation, on campus staging areas will be located in the following areas:

Sonora Center Lot 37 (McAllister south of Apache)

West Side Lot 3 by Grady Gammage Auditorium (corner of Mill and Apache)

Lot 51 by Palo Verde (corner of University and College)

Lot 44 (Terrace between McAllister and Rural)

Food, water, first-aid, shelter, and information will be available at the staging areas.

If it should become necessary to evacuate a building, it is important that you remain calm, leave the building immediately, and exit in an orderly manner. The evacuation should be conducted immediately upon hearing a fire alarm or if directed verbally to do so by College Safety, Fire Department personnel or college faculty or staff. Prior to any emergency, determine exit routes and exit points in your area.

When evacuating, remember to:

Assist persons with disabilities who may need help. (Contact DPS for assistance.)  Exit by a door leading directly outside whenever possible and not by one leading further into the interior of the building.

Attempt to account for all persons who were in your area.  Check rest rooms in your area.

Take personal items with you (at least keys, purses, medications, and glasses.)

Close doors behind you.   Always use stairwells and not elevators when evacuating a multi-storied building. Once clear of the building, move to an area away from the building or into another building.  Once outside, do not re-enter the building for any reason until directed to do so by Campus Police or Fire Department personnel.  If possible secure college property and records before leaving your work area.  If an emergency exists and you initiate the evacuation, call 9-1-1 and notify DPS after exiting the building and upon reaching a safe location.

Civil Unrest

Civil disturbances include riots, demonstrations, threatening individuals, crime in progress, or assemblies that have become significantly disruptive. If a civil disturbance should occur on campus, avoid it and contact Campus Police. Stay away from the protest, or take a different route away from the problem. Do not taunt or obstruct demonstrators. Never provoke a confrontation. Continue with normal routines as much as possible unless Campus Police issues alternative directions.

The college respects the right of free speech and will allow non-violent protests and demonstrations to occur. Campus Police will be notified of all large assemblies on campus to monitor the crowd as necessary.

Violence/Assualt ; Sexual and Relationship Violence ; Conduct Referrals

Assistant Dean of Student Affairs (480) 965-6547

Student Wellness Center (480) 965-3346

Counseling and Consultation (480) 965-6146

EMPACT (after hours counseling service) (480) 921-1006

Office of Student Life (480) 965-6547



There are numerous types of workplace violence. Acts of physical violence, threats, verbal abuse, intimidation or harassment which are committed against a person, or places them in fear for their safety during the course of employment, are common forms. This can also include stalking, continuing domestic violence situations, highly aggressive emotional behavior, sexual harassment and assault. If a verbal altercation is reported to you, remain calm and maintain a professional and caring attitude. Take the time to listen regardless of whether or not you agree with the person. Allow “venting” and don’t interrupt. If you can provide a solution, do so, or refer the person to someone who can assist. Your attitude will many times determine the result of the conflict.

If a violent conflict occurs in your area, attempt to summon help. Do not become involved or attempt to handle the situation.

Attempt to safely and calmly move yourself and others to a safe location. If given the opportunity to exit safely, do so quickly and quietly. Leave the building and area and move a safe distance away from the building. Once outside, call 9-1-1 immediately. If the action prevents you from exiting, hide in a closet, under a desk, or behind any barrier you can find between you and the conflict and remain quiet. Campus Police and the Dean of Students should be contacted immediately if workplace violence is suspected or threatened. If a violent act of any type occurs, call 9-1-1 immediately.

Protocol for Response to Student Victims of Sexual and Relationship Violence

To assist someone harmed by sexual assault and/or relationship violence:

1.  Make certain that the victim and others are safe. If the assailant is an immediate threat to victim or others, call 911.

2.  Advise the person harmed of reporting options. Encourage the victim to contact ASU police (if the incident occurred on campus) or the local police (if the incident occurred off-campus). This can be done by calling 911. The person harmed can be interviewed by the police without having to file a complaint. If the person harmed is interviewed soon after the incident and decides at some later point to file a complaint, the police already will have much of the information they need to investigate the case. The person harmed should be made aware that a police report is a matter of public record.

If the assailant is an ASU student and the incident occurred on campus, the person harmed may want to contact the assistant dean of Student Life for judicial affairs (8:00 a.m. to 5:00 p.m., 480/965–6547). The person harmed may file a student conduct complaint with the assistant dean without having to file a police report.

3. Encourage the person harmed to seek medical attention. Seeking medical attention may be useful in preserving evidence in the event that the person harmed may, at some point, want to file a complaint. In the event of sexual assault, a forensic examination (including a pelvic and/or rectal examination) may be performed with the patient’s permission at a local hospital. This examination is free if the incident has been reported to police. Hospital personnel may notify the local police, but this does not obligate the person harmed to make a report or file a complaint. In the event of sexual assault, encourage the person harmed to consider being tested for pregnancy and sexually transmitted infections, including HIV. This testing can be done at the Student Health and Wellness Center (8:00 a.m. to 5:00 p.m., MWF, and 9:00 a.m. to 5:00 p.m., TTH, 480/965–3346).

Note:  Not all hospitals conduct forensic examinations. Call the local hospital in advance to be referred to the nearest hospital that conducts forensic examinations.

4. Encourage the person harmed to seek psychological support. Seeking psychological support soon after the trauma can help modulate the emotional aftermath, but it is never too late to talk with a counselor. Assure the person harmed that speaking with a counselor is confidential. For assistance during the day (8:00 a.m. to 5:00 p.m.), contact Counseling and Consultation (C&C), 480/965–6146. For assistance after hours, off-campus students should call EMPACT, 480/921–1006. The university contracts with EMPACT to provide after-hours services to off-campus students. Residence hall students should contact their resident assistant or hall director. They, in turn can contact the C&C staff member on call.

5. Encourage the person harmed to contact the student advocate, Office of Student Life (8:00 a.m. to 5:00 p.m., 480/965–6547). The student advocate can be instrumental in providing assistance in obtaining excuses from classes, reductions in course loads, incompletes, and medical withdrawals, as well as helping the victim access on-campus and off-campus services, including orders of protection.  Moreover, the student advocate can provide information regarding the student judicial process and criminal complaint process that the victim can then use in deciding whether or where to file a complaint.

Filing a Conduct Referral

Students, faculty, staff, or others may refer a situation of alleged student wrongdoing to Student Life. The referral must:

1. be submitted in writing

2. be signed by the referring party

3. state sufficient facts, including specific names, dates, locations, and descriptions of the alleged acts of misconduct.

Processing a Conduct Referral

The dean of Student Life or the dean’s designee reviews the referral to determine whether it states a sufficient basis to believe that a violation of the Student Code of Conduct has occurred. Additional fact-finding, including interviews with the referring party or witnesses, may be necessary prior to making an initial determination that a Student Code of Conduct violation may have occurred.

Notifying the Alleged Student Offender

A student is notified of the specific Student Code of Conduct section if the dean or dean’s designee finds a sufficient basis to believe that a violation of that section has occurred.

Notification usually occurs through first-class mail. However, ASU Department of Public Safety employee or a Student Life designee may personally deliver a notice if exigent circumstances exist. A sealed business envelope stamped “Personal and Confidential” is used to protect privacy.  Failure to respond to the first notice in a timely manner normally results in the issuance of a second notice.  Failure to respond to the second notice may result in an “administrative hold” being placed on the alleged student offender’s future registration pending resolution of the reported Code violation and/or resolution of the case may proceed with sanctions imposed, as appropriate.

Mandatory Meeting with Student Life Officer

An alleged student offender is required to meet with the dean or dean’s designee to informally review the allegations. During the meeting, the student will be provided with the pertinent information and explanations of the following:

1. facts upon which the Student Code of Conduct violation is based

2. procedures leading to resolution of the matter

3. possible sanctions for a substantiated allegation

4. review or appeal procedures.

Resolutions and Sanctions

When the matter is resolved and a sanction is appropriate, the dean or dean’s designee documents the imposition of the sanction in writing.

The written decision is mailed or personally delivered to the student.

Review or Appeal Procedures

Appeal procedures apply only to recommended sanctions of suspension or expulsion. If the student offender desires to appeal these sanctions, the student must file a written request for a hearing before the University Hearing Board with the dean of Student Life no later than 20 days following the date on which the notice was posted or personal delivery of the written decision.

Suspicious Persons ; Suspicious Packages ; Persons with Firearms or Weapons

Suspicious Persons

Because we are a diverse community, it is sometimes difficult to determine who does or does not belong on the college campus. There are occasions, however, when we encounter an individual who does not appear to have a valid reason to be on campus. There are other situations where a person’s actions, such as prowling parking lots and peering in vehicles, or their verbal comments, raises suspicion. If you encounter an individual or situation you feel is out of place or suspicious, contact DPS immediately and provide a description, an explanation of the person’s actions and any other pertinent information. DPS will attempt to identify the individual to determine if they have a legitimate reason to be on campus.

Suspicious Packages

If you receive or discover a suspicious letter or package, do not handle, move, open or go near the item until it can be checked. Immediately dial 9-1-1 to report to ASU DPS. You should be cautious of unexpected foreign mail, special deliveries, very excessive or insufficient postage, return addresses missing or not matching the postmark, misspellings of common words, excessive taping or sealing, oily stains, powder, strange odors, metal or foil under the wrapping, protruding wires and rigid, lopsided or uneven envelopes.  If you are unsure as to whether or not it is safe to open a piece of mail, contact DPS immediately and keep everyone away from the item until they arrive.

Persons with Firearms or Weapons

If you observe a person on campus with a firearm or other deadly weapon, contact College Safety immediately. If a person is threatening someone, call 9-1-1 immediately.

State law forbids firearms on grounds of educational institutions even if the individual has a concealed weapons permit. State law provides for the college district to regulate deadly weapons, which includes firearms, on campuses.  Peace officers do have exemptions from these laws. However, contact DPS to ascertain that the individual has authority to carry a firearm if you observe someone with one. If a person having a weapon appears dangerous, is acting suspicious or strange, is threatening, or is behaving irrationally, stay away from the individual and call 9-1-1 immediately.

Explosions ; Bomb Threats


Explosions can be caused by a variety of reasons, e.g., leaking gas, chemical accidents, bombs, etc. After an explosion, remain calm and, if possible, guard against further personal harm by crawling under a table or desk. Stay away from windows, mirrors, overhead fixtures, filing cabinets, bookcases and electrical equipment. Open doors carefully and watch for falling objects. Do not use telephones, elevators, matches or lighters. Do not move seriously injured persons unless they are in immediate danger of being hurt worse by a subsequent fire, building collapse, etc. When safe or instructed to do so, evacuate the building calmly. 

The immediate response of outside resources such as Fire and Police Departments, Ambulances, and Southwest Gas will be needed to effectively deal with the situation.

Bomb Threats

If you should receive a bomb threat, remain calm. DO NOT hang up until the caller disconnects. Keep the caller on the line as long as possible while attempting to obtain as much information as you can.  Attempt to find out where the bomb is located, when it will explode, what type of device it is, what it looks like, why it was placed, and any other information about the caller he or she might provide. Make mental notes about the caller, such as sex, race, age, accent, speech problems or patterns, and his or her attitude (excited, loud, intoxicated, laughing, etc.). Also, listen for identifying or background noises that may assist in determining where the call originated (street noises, trains, other voices, machinery, PA announcements, etc.).

After the caller disconnects, call Campus Police immediately. Advise of the time and location the call was received and the location for DPS to meet you. Begin making written notes about the call while waiting for DPS personnel to arrive but do not discuss the call with other people. Do not begin an evacuation of the building or immediately pull the fire alarm. Campus Police will make notification to appropriate administrative personnel who will determine what additional response is required such as Police and Fire Departments and whether or not to evacuate.  If you are the recipient of the bomb threat call, it is imperative that you remain available to be interviewed by Campus Police personnel.

Hazardous Materials Incidents ; Gas Leaks

Hazardous Materials Incidents

Only trained and authorized personnel are permitted to respond to hazardous materials incidents!

In case of a major, hazardous spill-call 9-1-1 immediately!

For a major hazardous spill or leak:

Activate the fire alarm

Immediately evacuate the area, closing doors behind you.

Call 9-1-1.

Do not attempt to clean up the spill behind yourself.

Provide clean up/rescue personnel with appropriate Materials Safety Date Sheets (MSDS) and other pertinent information.

For a Minor spill or leak:

Do not attempt to contain the spill- Do not allow anything to leak into Drains!

Wear proper personal protective equipment while cleaning up.

Notify the area supervisor or call Risk Management at (480) 965-1823.

ASU Risk Management has personnel trained in the proper clean-up and containment of hazardous spills or releases, and can be reached at (480) 965-1823 or (480) 965-3456 after hours.

Gas Leaks

If the source of the leak is known and easily correctable, such as turning off a Bunsen burner or a kitchen appliance, do so immediately. DPS personnel will assist with venting the affected area and in determining if evacuation is necessary. If the leak is not readily apparent or is not easily correctable, evacuate the area immediately.

If evacuation is necessary, do not use the fire alarm, touch any switches or electrical devices, or use the telephone in the affected room. These can cause a spark, which could ignite the gas and cause an explosion. Verbally notify everyone to evacuate quickly and orderly. Once outside, get away from the building. Do not smoke, use cell phones, or other electrical devices in the area of the affected building.


Know how to use a fire extinguisher. (Pull the safety pin, aim at the base of the fire, squeeze the trigger handle and move it from side to side as it discharges at the base of the fire.) The first few seconds of a fire are critical as to whether it spreads or is controlled, but never allow a fire to cut you off from the exit while attempting to control it.

Be familiar with the location of fire alarm pull stations, as well as the location of every fire extinguisher in your building. Develop a mental plan of what you will do if there is a fire in your area and rehearse it. Know where you will exit, including an alternate in case your first choice is blocked.

If a fire occurs in your area, pull the fire alarm immediately and evacuate the area, remembering to assist people with special needs and to account for all persons in the area. If the fire is small enough to extinguish, do so with a fire extinguisher and disconnect any electrical devices involved in the fire if safe to do so. Then contact DPS immediately.

If the fire is beyond control with an extinguisher, evacuate immediately and activate a fire alarm pull station. Call 9-1-1 immediately from a safe location and notify DPS. Remember the rules of evacuation: Exit directly outside the building, if possible. Close doors behind you. Do not go deeper into the building unless forced to do so by flames. Never return to the building once outside until told to do so by the appropriate personnel. If you should become trapped inside a building by smoke or fire, DO NOT PANIC. Do not open any door until you feel it to make sure it is not hot. If it is hot, there is fire on the other side. Crawl or stay as low as possible as you move through the building. Because heat from a fire and smoke both rise, the air close to the floor is cooler and less dense with smoke. Breathe shallowly through your nose and use clothing, such as a shirt or sweater, as a filter. If you are forced to advance through flames, hold your breath, move quickly, cover your head and hair, and keep your head down and your eyes closed as much as possible. If possible, use a cell phone to call 9-1-1 or Campus Police to advise them of your location and condition so that rescue personnel can be directed to you. Do not open or break a window unless it provides you an immediate avenue of escape, as oxygen will only feed the fire and lessen your chances of survival. Remember: Panic is as lethal as the fire. REMAIN CALM.

Earthquake ; Flooding ; Power Outages


Phoenix is located on a remote fault of the San Andreas and, although the potential for an earthquake exists, it is improbable that it will happen. If a quake should occur and you are outside, move away from buildings, walls, trees, and power lines. Find an open area, drop to your knees in a fetal position, close your eyes, and cross your arms over the back of your neck for protection. Stay in that position until the shaking stops.

 If you are inside when a quake occurs, stay inside. Seek shelter, such as under a table, bench or desk, or stand in a doorway. Stay away from windows, bookshelves and ceiling fixtures. If you attempt to go outside, the risk of being struck by falling items is great. After the shaking stops, do not use regular or cellular telephones except to report serious injuries. Stay put, until told to evacuate.


Major flooding on campus would be the result of a catastrophic dam failure or extraordinary releases by Salt River Project along the Salt/Verde system. In either case, flood travel time to the ASU main campus would be approximately 6.5 to 8.5 hours. Maximum flood depth is estimated to be 37 feet.

Minor imminent flooding:

Minor imminent flooding of campus is a more likely scenario.  This could be the result of major, multiple rainstorms, or a water main break. In the case of imminent minor, weather related flooding, Campus Police will monitor the National Weather Service and other emergency advisories to determine necessary actions such as evacuations and cancellation of classes.  In cases of water main failure, affected areas of the campus would need to be evacuated immediately.  And:

Notify your supervisor and ASU DPS at (480) 965-3456

Secure vital equipment, records, and chemicals (move to higher, safer ground).  Shut off electrical equipment. Secure all laboratory experiments. When able, notify Facilities Management Services Center at (480) 965-3633.

Wait for instructions for ASU DPS for immediate action.

Do not return to building unless you have been instructed to do so by someone from incident command or ASU DPS.

Power Outages

In the event of a major, campus wide outage, ASU has emergency generators that will immediately provide power to some areas of the campus. To report a minor, localized power outage, call Facilities Management at (480) 965-3633 or ASU DPS at (480) 965-3456.

In case of a major, campus-wide power outage:

Remain calm

Follow directions for ASU DPS for immediate action.

Do not light candles of other type of flame for lighting.

Unplug all electrical equipment (including computers) and turn off light switches

If People are trapped in an elevator:

Tell passengers to stay clam and that you are getting help.  Instruct passengers to pick up emergency phone in elevator so they can provide direct information to the emergency responders.

Call 9-1-1 and provide information

Stay near passengers until police or other assistance arrives, provided it is safe to stay in the building.

Safety Guidelines by Areas

Core Program

Emergency Procedures (see relevant section above for first aid and evacuation guidelines)

Phone Locations

     Room 105 (Office)

     Hallway, 2nd Floor

Fire Extinguishers

     IN TOWER A:

     3D Room, west door

     Room 107, Radio Station, in the control room

     North end of second floor hallway,

     South end of second floor hallway

Exit Locations

     IN TOWER A:

     3D Room: west and east doors

     Room 107, Radio Station: front door, Tower A23.

     Room 205 (2D): 2nd floor door to South (back entrance); 1st floor door to North (front door)

     Room 208 (Color): 2nd floor door to South (back entrance); 1st floor door to North (front door)

     IN MAIN ART BUILDING (in case of emergency, do NOT use elevator--use stairs):

     ART226: back stairs, NW corner of 2nd fl. --or-- front stairs, East side (front) of building.

     MacLab (3rd floor): back stairs, NW corner of 3rd fl. --or-- front stairs, East side(front)


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations


Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations

Pyracantha Press

Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations

Visual Resource Collection

Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations

Main Art Office and Counseling (Rm 151)

Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations

Art Education

Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations

Art History

Emergency Procedures

Phone Locations

Fire Extinguishers

Exit Locations

Many thanks to Gretchen Schermerhorn, Core RA, for compiling the information found in this document.

Page Last Update: 12/02 Page Contact: