Student Services Manual (SSM)

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Effective: 11/1/2015

Revised: 11/1/2020

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SSM 701–08: Responsibilities of Individuals with Service, or Assistance Animals on Campus and Exclusions from Campus

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To identify the responsibilities of individuals with service, assistance animals on campus and circumstances by which the university may exclude the animal

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The Rehabilitation Act of 1973, 29 United States Code §§ 701-796
Americans with Disabilities Act (ADA) (1990, 2008), 42 United States Code § 12101 et seq.
Arizona Revised Statutes (ARS) § 11-1024 - Service animals; rights of individuals with disabilities; violation; classification; definitions
Student Accessibility and Inclusive Learning Services

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Responsibilities of Individuals with Service, or Assistance Animals

The university is not responsible for the care or supervision of a service, assistance animal. Individuals with disabilities are responsible for the control of their service, assistance animals at all times and must comply with all applicable laws and regulations, including vaccination, licensure, animal health, and leash laws. With respect to leash laws, a service, assistance animal shall be restrained with a harness, leash, or other tether, unless in the case of a service animal an individual’s disability precludes the use of a restraint or if the restraint would interfere with the service animal’s safe, effective performance of work or tasks. If a service or assistance, animal is not tethered, it must be otherwise under the individual’s control, whether by voice control, signals, or other effective means.

Exclusions from Campus

The university may exclude a service, or assistance animal from campus if its behavior poses a direct threat to the health or safety of others that cannot be eliminated or reduced to an acceptable level by a reasonable modification to other policies, practices, and procedures or when its presence fundamentally alters the nature of a program or activity. Furthermore, the university may ask an individual with a disability to remove a service, or assistance animal from campus if an individual is not exercising proper care or supervision of the animal, the animal is out of control, and the individual does not or cannot take effective action to control it, or if the animal is not housebroken. The university may also exclude an assistance animal from campus if it would cause substantial damage to others’ property that cannot be reduced or eliminated by another reasonable accommodation or would impose an undue financial and administrative burden.

See the Student Accessibility and Inclusive Learning Services Web sites for additional information.

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For more information, see:

  1. SSM 701–06, “Service Animals on ASU’s Campuses”


  2. SSM 701–07, “Assistance Animals in University Housing.”

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