Student Services Manual (SSM)

Interim Posting

Note: At the request of the provost, a vice provost, or a vice president, this policy has been posted in the interim between scheduled posting dates by University Policy Manuals Group because it has significant and urgent importance for the university community. This policy will be included in the publication process by the next feasible posting for online policies and procedures.

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Effective: 1/1/1983

Revised: 7/20/2015

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SSM 701–08: Grievance Policy

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To provide recourse for students registered with the Disability Resource Center (DRC) who have disability accommodations related complaints

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Disability Resource Center
Office of Equity and Inclusion, Human Resources

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Students who believe they have been discriminated against on the basis of disability and are unable to find resolution through the DRC may contact the ASU’s Office of Equity and Inclusion at 480/965–5057.

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For more information, see:

  1. SSM 701–01, “Disability Resource Center—General Policy”
  2. SSM 701–02, “Eligibility for Accommodations—Required Disability Documentation.”


  3. SSM 701–03, “Accommodations for Students with Disabilities.”

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