Student Services Manual (SSM)

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Effective: 7/1/2010

Revised: 7/1/2012

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SSM 1001–07: Missing Student Notification

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To provide guidelines in the event that a student residing on an ASU campus is determined to be missing

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United States. Higher Education Opportunity Act (HEOA), 2008

University Housing

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Emergency Contact

Each Arizona State University student residing on-campus may identify an individual to be contacted by the university in the event that the student is determined to be missing. Unless otherwise specified by the student to University Housing, the university will consider the parent/guardian or other primary emergency contact provided to the university by the student to be the person to be contacted in the event the student is determined to be missing. For students under the age of 18 and not emancipated, the university is required to notify the custodial parent or guardian not later than 24 hours after a student is deemed missing.

Determination and Notification

A student is determined to be missing when a report comes to the attention of the university and the university determines the report to be credible. University officials receiving a missing persons report relating to a student are required to notify ASU Police Department immediately. University Housing, in consultation with ASU Police and the Dean of Students or their designees shall make the determination that a student has been missing for more than 24 hours.

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Once ASU receives a missing student report, the following offices will be notified:

  1. ASU Police Department
  2. University Housing


  3. Dean of Students’ office of the appropriate campus.
  4. If a determination is made that a student has been missing for more than 24 hours, the Dean of Students Office will make the appropriate contacts.

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