Staff Personnel Manual (SPP)

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Effective: 10/1/1997

Revised: 7/1/2001

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SPP 404–07: On-Call Duty

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To ensure fair and equitable treatment of eligible employees who are required to be on-call

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University policy

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Nonexempt employees

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Administrative officials shall establish internal procedures for on-call duty within their areas. The procedures may vary from area to area depending on the specific needs of each area. Employees assigned to on-call duty are not paid any additional compensation merely for being placed on an on-call duty roster. Employees who actually respond to a call to duty will be compensated for the hours worked consistent with the provisions of SPP 404–04, “Overtime—General Policy.”

Departments should:

  1. not require on-call employees to be on the ASU campus
  2. give employees a reasonable amount of time to respond to call-ins, i.e., to respond to the beeper/pager and travel to campus
  3. schedule and publicize on-call periods (e.g., establish a monthly schedule that assigns one employee to each day that an on call employee is needed and rotate the days periodically); avoid placing employees on call 24 hours/day, 7 days/week; maintain a poll of employees and allow employees to trade among themselves so that they can pursue personal activities
  4. ensure that callbacks are infrequent to an individual employee
  5. not require call-in employees to wear a uniform
  6. inform employees that they will not be compensated for on-call time and encourage employees to pursue their personal activities during on-call time. (On-call employees should be restricted only from doing anything that would impair their ability to perform their jobs safely if called to work.)


  7. provide a written departmental on-call policy to employees assigned to on-call duty.

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