Staff Personnel Manual (SPP)

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Effective: 10/30/1987

Revised: 7/1/2013

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SPP 1104: Job References

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Purpose

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To provide information in response to job reference requests from prospective employers

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Source

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Arizona Revised Statutes § 23–1361

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Applicability

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All regular classified employees, university staff, and non-faculty administrators

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Policy

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Supervisors may provide an external employer, who makes a request, information concerning a current or former staff member’s job duties, dates of employment, and salary. If the employee specifically requests the supervisor to act as a reference, the supervisor may also comment on the employee’s job performance.

If the employer making the request is another ASU department, the University of Arizona, Northern Arizona University, or the Arizona Board of Regents, the supervisor should provide complete information regarding the employee’s job performance, even if not requested to do so by the employee.

Supervisors are immune from civil liability in connection with providing information to a prospective employer unless all of the following are found to exist:

  1. the information is false

    and

  2. the information tends to bring the staff member into disrepute, contempt, or ridicule

    and

  3. the information is acted on to the harm of the staff member by the prospective employer

    and

  4. the supervisor knows the information is false or entertains serious doubts about its truth.

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Additional Information

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For additional information on job references, please review the Office of General Counsel’s Web page on “Employee References.”

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Cross-Reference

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For related information, see SPP 1101, “Personnel Records.”

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