WELCOME TO RESIDENTIAL LIFE
Greetings Future Sun Devil Colleagues!
I am extremely honored that you are considering future employment with Residential Education at Arizona State University’s Tempe campus. As a future Residential Education staff member, you can expect to be challenged in a way that draws upon your innovation, you can expect to be a part of a hard working staff who values student development and values assisting the individual student in his/her transition to the ASU experience, you can expect to be valued as a staff member for who you are and the unique experiences and attributes that you bring to our team. You can also expect to work with a team of colleagues who supports one another in a way that fosters camaraderie, respect, and community and who values the retention and persistence of our students! As you review all the materials about the professional staff positions at ASU, I encourage you to keep in mind that ASU is an exciting and dynamic place to be. We are pioneering the New American University and we hire only the best staff to be a part of this progressive experience and to propel us toward our vision to be the premier housing and academic support services program in the nation. I am confident that should you pursue ASU as an option in the next step in your professional career, your experience will be one that prepares you well for future positions in Housing and Residential Life programs! Best of luck to you in your search process whether you find yourself in the desert, or wherever you find your fit!
Regards,
Kendra Hunter, Director of Residential Education
Arizona State University
Before we tell you about the opportunities that could help make you a Sun Devil, it’s important for you to know about us, who Residential Life is at Arizona State University at the Tempe campus. The information we present below is meant to help you see who we are and what guides us in our daily practice of helping students succeed and also to inform you as to where we are headed in the future.
Vision
To be the premier housing and academic support services program in the nation.
ASU Residential Life currently houses 7,000 plus students in 19 residence halls and 2 apartment communities. We are a growing and changing department that isn’t afraid to try new processes and procedures to better meet the needs of the students. Residential Life has built strong partnerships with Student Engagement, Counseling & Consultation, Athletics, Wellness and Health Promotions, ASU Police, Sun Devil Dining, Student Judicial Affairs and Multicultural Student Services to bring services and engagement to our residential neighborhoods.
Core Values
- Student Centered Service
- Excellence & Quality
- Student Success
- Collaboration
- Innovation
- Strong Stewardship
- Commitment to Staff Development
- Welcoming & Inclusive Communities
Department Units
- Residential Administration (which includes, Operations, Conference and Guest Services, Technology Support, and Fiscal & Human Resources)
- Risk Management & Strategic Initiatives
- Off Campus & Commuter Services
- Learning Support Services
- Organizational Development
- Residential Education
- Facilities & Services
Residential Education
The Residential Education unit is where you will find our residence halls and the paraprofessional and professional staff that oversee the daily operations of each hall.
Residential Education Mission
We facilitate the holistic development of residential students and engage them in the ASU experience by cultivating inclusive communities, promoting involvement and leadership opportunities, and intentionally connecting students to campus resources, thereby contributing to their retention and persistence to graduation.
Diversity Statement & Goals
Residential Education recognizes and celebrates the diversity within our student body. We strive to present an inclusive environment which welcomes and values all members who live and work in our residential communities regardless of their religion, ability, color, creed, cultural background, ethnicity, gender identity, national origin, race, sexual orientation, socioeconomic status or any other self-expression.
Residential Education supports ASU Residential Life’s commitment in providing a hospitable and inclusive environment for students and staff. Additionally, Residential Education promotes programs and services that enhance the quality of life; facilitate logical, just, and personal development; and develop a culture which stimulates reverence for all human diversity for residents and staff.
- A focus on the individual: We, as Residence Education, plan to implement this aspect of the New American University through focusing on the student as an individual while honoring the background and diverse aspects that each student brings to campus.
- Just communities: Residence Education strives to construct a community that respects and treasures diversity in all forms within our students. We will not abide hate speech or harassment in our communities.
- Social Development: Residence Education provides opportunities for social awareness through programming, community development and student leadership.
- Identity Development: Residence Education fosters an environment to assist and nurture students in their identity development process.
- Professional development: Residence Education cultivates Professional and Student staff in their awareness of diversity and social justice issues and aids staff members to fulfill their future endeavors.
Residential Neighborhoods
A campus of 64,000 plus students can feel quite large
and could leave many students, especially first year students, feeling
overwhelmed and lost. In recognizing this and wanting to create a
smaller campus feel, Residential Life implemented “residential
neighborhoods.”
Each residential neighborhood consists of 5-10 residence halls of varying sizes. To better meet the needs of the residents in each neighborhood, the partnerships that Residential Life has created with varying Student Affairs offices such as Student Engagement, Counseling & Consultation, Multicultural Student Services, and Wellness & Health Promotions to name a few, have each assigned a different staff representative to work with each neighborhood. These representatives often have offices located in their respective neighborhoods and will work with Residential Life staff members to implement proactive services and/or programs to address the needs of students or provide assistance with current situations.
With the neighborhood concept and services being brought to the residential communities, the campus can feel smaller for residents and services made more readily accessible.
PROFESSIONAL POSITIONS
If you want to be a professional Sun Devil at ASU, this section is for you. Below you will find information on our professional positions that provide the overall leadership for the residence hall communities. Along with highlights of each position will be a link to the full position description.
Community Director
The Community Director is a full-time, 12-month, live-on position providing supervisory, administrative, programmatic, budgetary, and advising leadership to a community of approximately 300-1000 residents. Position responsibilities include, but are not limited to:
- Direct supervision of 8-28 Community Assistants (CAs) and 1-3 Assistant Community Director(s)
- Developing and implementing educational and social programming
- Collaborating with a diverse group of students and faculty to develop communities that foster academic excellence and personal growth
- Assisting with selection, hiring, performance management, and training of staff
- Overseeing front desk operations
- Counseling and advising students
- Crisis management including on call/on duty responsibilities
- Parent communication
- Conflict mediation
- Customer service
- Maintaining a conducive environment for learning
- Connecting students to involvement and leadership opportunities
- Developing and promoting positive citizenship within the community
- Assisting residents in the development of community standards within the residence hall environment
- Implementing Residential Colleges, First Year Residential Experience, or Sophomore Year Experience
- Developing and maintaining internal and external partnerships with a variety of offices
- High visibility and student interaction are hallmarks of the Community Director position
- Collaborating with Student Affairs and/or Academic Affairs offices that provide services within the residential community as part of outreach programs
- Participating in Residential Life and/or University teams and committees
Full Community Director position description
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Assistant Community Director
The Assistant Community Director is a 50%, 75% or 100% time, 10-month, live-on position that is directly supervised by a Community Director and provides the following services to a community of approximately 300-1000 residents:
- Assist with the selection, training, supervision and evaluation of student staff
- May directly supervise Community Assistant staff
- Counsels, advises, and provides appropriate referrals for residents in need of professional services
- Coordinates and implements community educational and social programs
- Assists with the responses to crisis within residential communities in collaboration with appropriate University agencies
- Addresses inappropriate student behavior
- Participates in an on-call duty rotation
- May serve as the primary advisor to Hall Council
- May serve as the direct supervisor/manager for a 24-hour front desk
- Assists with the implementation of academic success initiatives within the residential communities
- Assists with reporting facilities maintenance problems to ensures building safety and security guidelines are met
- Conflict mediation
- Customer service
- Connecting students to involvement and leadership opportunities
- Developing and promoting inclusive communities
- Collaborates with Student Affairs and/or Academic Affairs offices that provide services within the residential community as part of outreach programs
- Participates in Residential Life and/or University teams and committees
Full Assistant Community Director position description.
Community Manager
The Community Manager position is a 100% time, 12-month, live-on position that provides overall administrative supervision for an apartment community consisting of 300-600 sophomore-senior residents through the following responsibilities:
- Supervision of 6-12 Community Assistants
- Develop and implement education and social programming
- Counseling and advising students
- Developing and maintaining internal and external partnerships with a variety of offices
- Customer Service
- Conflict mediation
- Connecting students to involvement and leadership opportunities
- Working with Learning Support Services to implement “Sophomore Year Experience” or “Upper class Experience”
- Advise Apartment Living Council
- Collaborate with Student Life-Judicial Affairs staff on all behavior related issues
- Participate in on-call crisis management and emergency coverage rotation
- Coordinate all Front office services and supervise a student clerical worker
Full Community Manager position description.
TopBenefits
The compensation package for the Community Director, Assistant Community Director, and Community Manager, positions include a competitive salary, a fully-furnished apartment, a meal plan, professional development funds, and a variety of options in choosing comprehensive health, dental, and additional benefits packages. In addition, staff members can qualify to receive reduced in-state tuition for themselves, their spouses or domestic partners, and dependent children. Please visit our Human Resource website for more information:
Domestic Partner Benefits
Although domestic partner health care benefits are not offered by ASU, the University Provost Office does administer two programs for an employee and their same or opposite sex domestic partner and eligible dependents:
- In-State Tuition Reduction Program
- Retention Subsidy Program that supplements an employee's salary for the purchase of health insurance
Reduced Tuition
Take advantage of the reduced tuition and earn your next degree at ASU. Consider enrolling in the Higher and Postsecondary Education Master’s and Doctorate program.
Check out the Higher Education program brochure.
2008-09 Selection Process & Conferences
Conferences
ASU Residential Life will be attending the following conferences and conducting information sessions or interviews for the following positions.
OPE (Oshkosh Placement Exchange)
Assistant Community
Director (information sessions only) Community Manager
(information sessions only) Community Director
(interviews) NASPA/ACUHO-I Placement Exchange
Assistant Community
Director (information sessions only) Community Manager
(information sessions only) Community Director
(interviews) ACPA
Assistant Community
Director (information sessions only) Community Manager
(information sessions only) Community Director
(interviews) Selection Process
Below you will find information on how the professional position selection process will work for 2008-09 vacancies.
Community Director
Candidates
will need to apply on-line at www.asu.edu/asujobs
to be officially considered for the position
The Human
Resource title for the position is “Community Coordinator”.
This position
will be posted to the ASUJOBS website in early January 2008.
Once candidates
apply on-line, our Community Director selection team will review the
application and resume.
If the selection
team would like to schedule an interview with the candidate, the Coordinator
of Recruitment will outreach to that candidate and schedule the interview.
A Community Director candidate must go through two interviews, an initial interview offered at a conference and an on-campus interview.
Based upon
interviews, a decision will be made regarding
which candidates will be offered an on-campus interview for the second
interview.
Candidates
typically stay on campus in a vacant staff apartment and meals are covered
by the department.
Reimbursement
for candidates varies according to an offer being made and accepted
or declined, or no offer being made.
Assistant Community Director/Community Manager
Candidates
will need to apply on-line at www.asu.edu/asujobs
to be officially considered for the position The Human Resource
title for each of these positions is “Assistant Community Coordinator.”
The job ID numbers on ASUJOBS is as follows: 50% ACD-13829; 75% ACD-13954; 100% ACD-13957 Once candidates
apply on-line, our ACD/CM selection team will review the application
and resume. If the selection
team would like to schedule an interview with the candidate, a team
member will outreach to that candidate and schedule the interview. All interviews
for the ACD/CM positions will be conducted over the phone. Candidates
can also choose to meet with our recruitment team at any of the conferences
for an information session to learn more about ASU, Residential Life,
the specific position they are interested in, the Tempe/Phoenix metro
area, and to ask any questions. Please note
that an information session is not factored into your candidacy.
INNOVATIVE INITIATIVES
20/20 Facility Plan
Vision 2020 is a new way of planning and thinking for our residential facilities. It is the message that we are investing in our facilities for student success. The intent of the plan is to systematically incorporate capital improvements for the next 13-years to the year 2020 for our residential facilities. We need to have high quality residential living because we realize that the quality of life residents experience while living on campus does impact their decision to remain on campus and at Arizona State University.
This plan not only impacts the overall satisfaction of the resident experience, but also that of our staff. The 20/20 Facility Plan also takes into account the investment in providing quality accommodations to the hard working and dedicated live-in staff that ensure student success.
Vista del Sol
In order to provide more accommodations for students who are sophomores and above, ASU Residential Life has partnered with American Campus Communities to build a new apartment complex that will consist of 10 residential buildings and a 23,000-square-foot, two-story community center featuring a club-style fitness center, social lounge, game room, theater, and study rooms. Outside amenities will include a pool and sundeck, a basketball sport court, and surface and structured parking.
All units will be fully furnished and will feature predominately private-bedroom and bathroom accommodations, fully equipped kitchens, washer and dryers, and high-speed internet. Vista del Sol will include a student-oriented retail component with space for a restaurant, clothing retailers, and a coffee shop. This dynamic new community is scheduled to open in fall 2008.
Cross-Functional Teams
The success and direction of Residential Life does not rest solely with a small group of people, it is impacted by all within the department. In the implementation of cross-functional teams, representatives from each unit in Residential Life form teams, or “think tanks”, whose missions are geared towards making recommendations on ways to enhance and advance the operation of Residential Life in order to meet our goals. The cross-functional teams for the 2007-2008 year are:
- Student Learning and Engagement
- Student Retention and Persistence
- Vision, Mission and Core Values
- Facility Enhancement
- Professional Development
- Technology Accelerators
- Sustainability
First Year Residential Experience (FYRE)
FYRE is a residential community designed to support students in their first year of university life. FYRE staff work with university partners to create a comprehensive experience combining community activities with enhanced academic support. Participation in this experience will promote a foundation for academic success and a strong connection to community. Residents who do not select a specific residential college will be affiliated with FYRE. To learn more about FYRE, please visit the Learning Support Services website.
Upperclass Residential Experience
The goal of the Upperclass Residential Experience is to provide holistic community development opportunities for the residents of the Apartment Village. Monthly programming efforts are focused around the topics of social interaction, academic success, engagement/involvement, multiculturalism, recreation, civic engagement, ASU traditions, and life skills. The Apartment Village has liaisons around campus to provide expertise knowledge for these concentrations. The Community Assistants work closely with the Apartment Council to provide leadership and promotion of our programming efforts. Residents have the opportunity to take part in any or all of the program offerings that meet their needs as a sophomore or upperclassman student.
Residential Colleges
The Residential Colleges at ASU provide students with the opportunity to connect with others who share their academic and personal interests. As part of the First-Year Experience, the Residential Colleges can help students connect with resources to support their success in the first year and beyond. In the Residential Colleges students will find:
- Opportunities to live and study with students who share interests
- Upper class tutors and mentors to show students the ropes and connect them to ASU
- Workshops and programs to promote academic and personal success
- On-site tutoring, classes, and success workshops
- Activities and programs that integrate academic and social experiences
WELCOME HOME TO ARIZONA!
ASU is nestled in the culturally vibrant and expanding city of Tempe, AZ. Tempe, home to over 160,000 residents, is an ideal location for any professional. Whether you’re into the outdoors, the nightlife, sports and recreation, music, cultural connections, or the arts, the city of Tempe and the surrounding Phoenix metro area has something for everyone. Visit the Tempe, AZ Convention and Visitors Bureau website to learn more about your new home.
ASU Affirmative Action & Non-Discrimination Policy
The Arizona State University Department of Residence Life conducts
pre-employment screening for all positions, which includes educational
verification, reference checks, and the standard criminal background
check, which includes finger printing during the on-campus interview.
It is the policy of Arizona State University (ASU) to provide equal opportunity through affirmative action in employment and educational programs and activities. Discrimination is prohibited on the basis of race, color, religion, national origin, citizenship, sex, gender identity, sexual orientation, age, disability, and special disabled veteran, other protected veteran, recently separated veteran, or Vietnam era veteran status. Equal employment opportunity includes but is not limited to recruitment, hiring, promotion, termination, compensation, benefits, transfers, university-sponsored training, education, tuition assistance, and social and recreational programs.
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