WELCOME TO RESIDENTIAL LIFE

Greetings Future Sun Devil Colleagues!

I am extremely honored that you are considering future employment with Residential Education at Arizona State University’s Tempe campus. As a future Residential Education staff member, you can expect to be challenged in a way that draws upon your innovation, you can expect to be a part of a hard working staff who values student development and values assisting the individual student in his/her transition to the ASU experience, you can expect to be valued as a staff member for who you are and the unique experiences and attributes that you bring to our team. You can also expect to work with a team of colleagues who supports one another in a way that fosters camaraderie, respect, and community and who values the retention and persistence of our students! As you review all the materials about the professional staff positions at ASU, I encourage you to keep in mind that ASU is an exciting and dynamic place to be. We are pioneering the New American University and we hire only the best staff to be a part of this progressive experience and to propel us toward our vision to be the premier housing and academic support services program in the nation. I am confident that should you pursue ASU as an option in the next step in your professional career, your experience will be one that prepares you well for future positions in Housing and Residential Life programs! Best of luck to you in your search process whether you find yourself in the desert, or wherever you find your fit!

Regards,
Kendra Hunter, Director of Residential Education
Arizona State University

Before we tell you about the opportunities that could help make you a Sun Devil, it’s important for you to know about us, who Residential Life is at Arizona State University at the Tempe campus. The information we present below is meant to help you see who we are and what guides us in our daily practice of helping students succeed and also to inform you as to where we are headed in the future.

Vision

To be the premier housing and academic support services program in the nation.

ASU Residential Life currently houses 7,000 plus students in 19 residence halls and 2 apartment communities. We are a growing and changing department that isn’t afraid to try new processes and procedures to better meet the needs of the students. Residential Life has built strong partnerships with Student Engagement, Counseling & Consultation, Athletics, Wellness and Health Promotions, ASU Police, Sun Devil Dining, Student Judicial Affairs and Multicultural Student Services to bring services and engagement to our residential neighborhoods.

Core Values

• Student Centered Service
• Excellence & Quality
• Student Success
• Collaboration
• Innovation
• Strong Stewardship
• Commitment to Staff Development
• Welcoming & Inclusive Communities

Department Units

• Residential Administration (which includes, Operations, Conference and Guest Services, Technology Support, and Fiscal & Human Resources)
• Risk Management & Strategic Initiatives
• Off Campus & Commuter Services
• Learning Support Services
• Organizational Development
• Residential Education
• Facilities & Services

Residential Education

The Residential Education unit is where you will find our residence halls and the paraprofessional and professional staff that oversee the daily operations of each hall.

Residential Education Mission

We facilitate the holistic development of residential students and engage them in the ASU experience by cultivating inclusive communities, promoting involvement and leadership opportunities, and intentionally connecting students to campus resources, thereby contributing to their retention and persistence to graduation.

Diversity Statement & Goals

Residential Education recognizes and celebrates the diversity within our student body. We strive to present an inclusive environment which welcomes and values all members who live and work in our residential communities regardless of their religion, ability, color, creed, cultural background, ethnicity, gender identity, national origin, race, sexual orientation, socioeconomic status or any other self-expression.

Residential Education supports ASU Residential Life’s commitment in providing a hospitable and inclusive environment for students and staff. Additionally, Residential Education promotes programs and services that enhance the quality of life; facilitate logical, just, and personal development; and develop a culture which stimulates reverence for all human diversity for residents and staff.

• A focus on the individual: We, as Residence Education, plan to implement this aspect of the New American University through focusing on the student as an individual while honoring the background and diverse aspects that each student brings to campus.
• Just communities: Residence Education strives to construct a community that respects and treasures diversity in all forms within our students. We will not abide hate speech or harassment in our communities.
• Social Development: Residence Education provides opportunities for social awareness through programming, community development and student leadership.
• Identity Development: Residence Education fosters an environment to assist and nurture students in their identity development process.
• Professional development: Residence Education cultivates Professional and Student staff in their awareness of diversity and social justice issues and aids staff members to fulfill their future endeavors.

Residential Neighborhoods

A campus of 64,000 plus students can feel quite large and could leave many students, especially first year students, feeling overwhelmed and lost. In recognizing this and wanting to create a smaller campus feel, Residential Life implemented “residential neighborhoods.”

Each residential neighborhood consists of 5-10 residence halls of varying sizes. To better meet the needs of the residents in each neighborhood, the partnerships that Residential Life has created with varying Student Affairs offices such as Student Engagement, Counseling & Consultation, Multicultural Student Services, and Wellness & Health Promotions to name a few, have each assigned a different staff representative to work with each neighborhood. These representatives often have offices located in their respective neighborhoods and will work with Residential Life staff members to implement proactive services and/or programs to address the needs of students or provide assistance with current situations.

With the neighborhood concept and services being brought to the residential communities, the campus can feel smaller for residents and services made more readily accessible.

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PROFESSIONAL POSITIONS

If you want to be a professional Sun Devil at ASU, this section is for you. Below you will find information on our professional positions that provide the overall leadership for the residence hall communities. Along with highlights of each position will be a link to the full position description.

Community Director

The Community Director is a full-time, 12-month, live-on position providing supervisory, administrative, programmatic, budgetary, and advising leadership to a community of approximately 300-1000 residents. Position responsibilities include, but are not limited to:

• Direct supervision of 8-28 Community Assistants (CAs) and 1-3 Assistant Community Director(s)
• Developing and implementing educational and social programming
• Collaborating with a diverse group of students and faculty to develop communities that foster academic excellence and personal growth
• Assisting with selection, hiring, performance management, and training of staff
• Overseeing front desk operations
• Counseling and advising students
• Crisis management including on call/on duty responsibilities
• Parent communication
• Conflict mediation
• Customer service
• Maintaining a conducive environment for learning
• Connecting students to involvement and leadership opportunities
• Developing and promoting positive citizenship within the community
• Assisting residents in the development of community standards within the residence hall environment
• Implementing Residential Colleges, First Year Residential Experience, or Sophomore Year Experience
• Developing and maintaining internal and external partnerships with a variety of offices
• High visibility and student interaction are hallmarks of the Community Director position
• Collaborating with Student Affairs and/or Academic Affairs offices that provide services within the residential community as part of outreach programs
• Participating in Residential Life and/or University teams and committees

Full Community Director position description

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Assistant Community Director

The Assistant Community Director is a 50%, 75% or 100% time, 10-month, live-on position that is directly supervised by a Community Director and provides the following services to a community of approximately 300-1000 residents:

• Assist with the selection, training, supervision and evaluation of student staff
• May directly supervise Community Assistant staff
• Counsels, advises, and provides appropriate referrals for residents in need of professional services
• Coordinates and implements community educational and social programs
• Assists with the responses to crisis within residential communities in collaboration with appropriate University agencies
• Addresses inappropriate student behavior
• Participates in an on-call duty rotation
• May serve as the primary advisor to Hall Council
• May serve as the direct supervisor/manager for a 24-hour front desk
• Assists with the implementation of academic success initiatives within the residential communities
• Assists with reporting facilities maintenance problems to ensures building safety and security guidelines are met
• Conflict mediation
• Customer service
• Connecting students to involvement and leadership opportunities
• Developing and promoting inclusive communities
• Collaborates with Student Affairs and/or Academic Affairs offices that provide services within the residential community as part of outreach programs
• Participates in Residential Life and/or University teams and committees

Full Assistant Community Director position description

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Community Manager

The Community Manager position is a 100% time, 12-month, live-on position that provides overall administrative supervision for an apartment community consisting of 300-600 sophomore-senior residents through the following responsibilities:

• Supervision of 6-12 Community Assistants
• Develop and implement education and social programming
• Counseling and advising students
• Developing and maintaining internal and external partnerships with a variety of offices
• Customer Service
• Conflict mediation
• Connecting students to involvement and leadership opportunities
• Working with Learning Support Services to implement “Sophomore Year Experience” or “Upper class Experience”
• Advise Apartment Living Council
• Collaborate with Student Life-Judicial Affairs staff on all behavior related issues
• Participate in on-call crisis management and emergency coverage rotation
• Coordinate all Front office services and supervise a student clerical worker

Full Community Manager position description.

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Benefits

The compensation package for the Community Director, Assistant Community Director, and Community Manager, positions include a competitive salary, a fully-furnished apartment, a meal plan, professional development funds, and a variety of options in choosing comprehensive health, dental, and additional benefits packages. In addition, staff members can qualify to receive reduced in-state tuition for themselves, their spouses or domestic partners, and dependent children. Please visit our Human Resource website for more information:

Domestic Partner Benefits

ASU offers domestic partner benefits to staff members. Any staff member that wants to participate in the domestic partner benefits will need to ensure that the necessary documentation is completed. Please visit the ASU benefits website to find out more information: www.asu.edu/hr/benefits.

Reduced Tuition

ASU offers a reduced in-state tuition benefit for staff members. Visit the reduced in-state tuition benefit website to learn more. Take advantage of the reduced tuition and earn your next degree at ASU. Consider enrolling in the Higher and Postsecondary Education Master’s and Doctorate program.

Check out the Higher Education program brochure.

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2009-10 Selection Process & Conferences

Conferences

ASU Residential Life at the Tempe campus will be attending the following conferences and conducting interviews for the following positions.

OPE (Oshkosh Placement Exchange)

• Assistant Community Director
  

NASPA Placement Exchange

• Community Director
  

Selection Process

Below is information that will help you to understand how our selection process will work 2009-2010 vacancies:

Community Director

• Candidates will need to apply on-line at www.asu.edu/asujobs to be officially considered for the position.
• The Human Resource title for the position is “Community Coordinator” and is listed under Job ID 21628.
• Once candidates apply on-line, our Community Director selection team will review the application and resume.
• If the selection team would like to schedule an interview with the candidate, the Coordinator of Recruitment will outreach to that candidate and schedule the interview to occur at the Placement Exchange or via the phone.
• A Community Director candidate must go through two interviews: conference/phone and an on-campus interview.
• Based upon the conference/phone interview, a decision will be made regarding which candidates will be offered an on-campus interview.
• Candidates typically stay on campus in a vacant staff apartment and meals are covered by the department.
• Reimbursement for candidates varies according to an offer being made and accepted or declined, or no offer being made.
• On Campus Interview (very important information, please read and put in your calendars)
  • New for the 2009-2010 selection process is the implementation of group interview days.  This means we will bring multiple Community Director candidates to campus at the same time for their on-campus interview.
  • On Campus Interview Dates
  • April 6-7: Candidates travel to ASU on April 6 and interview on April 7
  • April 16-17: Candidates travel to ASU on April 16 and interview on April 17
  • April 23-24: Candidates travel to ASU on April 23 and interview on April 24
  • Candidates will be asked to pick from the 2-3 pre-selected group interview dates for their on campus interview.  For example, we may set aside March 24-25 as one of the pre-selected group interview dates.  We would require candidates to come to ASU on March 24 and participate in a campus and community tour and candidate dinner the evening of March 24 and then go through their day long interview on March 25. 
  • Candidates will be asked to prepare a short presentation as a part of their on-campus interview. The topic will be pre-selected by the committee and communicated to the candidate at the time of the offer for an on-campus interview.

Assistant Community Director

• Candidates will need to apply on-line at www.asu.edu/asujobs to be officially considered for the position
• The Human Resource title for each of these positions is “Assistant Community Coordinator” and the job ID numbers are as follows
• 50% ACD position: job ID 21870
• 75% ACD position: job ID 21657
• 100% ACD position: job ID 21877
• Once candidates apply on-line, our ACD/CM selection team will review the application and resume.
• If the selection team would like to schedule an interview with the candidate, the Coordinator of Recruitment will outreach to that candidate and schedule the interview to occur at the Oshkosh Placement Exchange (OPE) or via the phone.
• Based upon the conference/phone interview, a decision will be made on which candidates will be offered a position.

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INNOVATIVE INITIATIVES

20/20 Facility Plan

Vision 2020 is a new way of planning and thinking for our residential facilities. It is the message that we are investing in our facilities for student success. The intent of the plan is to systematically incorporate capital improvements for the next 13-years to the year 2020 for our residential facilities. We need to have high quality residential living because we realize that the quality of life residents experience while living on campus does impact their decision to remain on campus and at Arizona State University.

This plan not only impacts the overall satisfaction of the resident experience, but also that of our staff. The 20/20 Facility Plan also takes into account the investment in providing quality accommodations to the hard working and dedicated live-in staff that ensure student success.

Cross-Functional Teams

The success and direction of Residential Life does not rest solely with a small group of people, it is impacted by all within the department. In the implementation of cross-functional teams, representatives from each unit in Residential Life form teams, or “think tanks”, whose missions are geared towards making recommendations on ways to enhance and advance the operation of Residential Life in order to meet our goals. The cross-functional teams for the 2007-2008 year are:

• Student Learning and Engagement
• Student Retention and Persistence
• Vision, Mission and Core Values
• Facility Enhancement
• Professional Development
• Technology Accelerators
• Sustainability

First Year Residential Experience (FYRE)

FYRE is a residential community designed to support students in their first year of university life. FYRE staff work with university partners to create a comprehensive experience combining community activities with enhanced academic support. Participation in this experience will promote a foundation for academic success and a strong connection to community. Residents who do not select a specific residential college will be affiliated with FYRE. To learn more about FYRE, please visit the Learning Support Services website.

Upperclass Residential Experience

The goal of the Upperclass Residential Experience is to provide holistic community development opportunities for the residents of the Apartment Village. Monthly programming efforts are focused around the topics of social interaction, academic success, engagement/involvement, multiculturalism, recreation, civic engagement, ASU traditions, and life skills. The Apartment Village has liaisons around campus to provide expertise knowledge for these concentrations. The Community Assistants work closely with the Apartment Council to provide leadership and promotion of our programming efforts. Residents have the opportunity to take part in any or all of the program offerings that meet their needs as a sophomore or upperclassman student.

Residential Colleges

The Residential Colleges at ASU provide students with the opportunity to connect with others who share their academic and personal interests. As part of the First-Year Experience, the Residential Colleges can help students connect with resources to support their success in the first year and beyond. In the Residential Colleges students will find:

• Opportunities to live and study with students who share interests
• Upper class tutors and mentors to show students the ropes and connect them to ASU
• Workshops and programs to promote academic and personal success
• On-site tutoring, classes, and success workshops
• Activities and programs that integrate academic and social experiences

WELCOME HOME TO ARIZONA!

ASU is nestled in the culturally vibrant and expanding city of Tempe, AZ. Tempe, home to over 160,000 residents, is an ideal location for any professional. Whether you’re into the outdoors, the nightlife, sports and recreation, music, cultural connections, or the arts, the city of Tempe and the surrounding Phoenix metro area has something for everyone. Visit the Tempe, AZ Convention and Visitors Bureau website to learn more about your new home.

ASU Affirmative Action & Non-Discrimination Policy

The Arizona State University Department of Residence Life conducts pre-employment screening for all positions, which includes educational verification, reference checks, and the standard criminal background check, which includes finger printing during the on-campus interview.

It is the policy of Arizona State University (ASU) to provide equal opportunity through affirmative action in employment and educational programs and activities. Discrimination is prohibited on the basis of race, color, religion, national origin, citizenship, sex, gender identity, sexual orientation, age, disability, and special disabled veteran, other protected veteran, recently separated veteran, or Vietnam era veteran status. Equal employment opportunity includes but is not limited to recruitment, hiring, promotion, termination, compensation, benefits, transfers, university-sponsored training, education, tuition assistance, and social and recreational programs.

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