Interpreting Services procedure
TQualified Student Responsibilities:
a. Continuing ASU students must enroll within 3 days of their priority enrollment appointment.
b. New ASU students should attend an orientation session as early as possible upon admission to the university and enroll in classes.
Fill out the Request for Accommodations form available from the DRC Disability Access Consultant (DAC) for deaf/hard-of-hearing students within 10 days following preregistration for fall and spring semesters.
|| Attach a copy of the Course Request Preregistration form.
|| Verify deadlines for summer sessions with the DRC Disability Access Consultant.
Request services online at:
ASU will attempt to provide, but cannot guarantee, interpreting or CART services, if a student does not meet deadlines.
Notify the Interpreter/CART Supervisor no less than 48 hours in advance when planning on missing a class or event.
Special Requests for Interpreting or CART Services:
Provide the DRC Disability Access Consultant for deaf/hard-of-hearing students with the Special Request for Services form at least three working days in advance of an activity if needing to request services outside of your regularly scheduled class.
Note: A minimum of two weeks advance notice is required if local travel is involved. All other travel requires extensive additional lead time to facilitate requests and should be made as soon as possible.
Services can be requested online at:
Canceling Interpreting or CART Services:
1.Notifying the Interpreter/CART Supervisor less than 48 hours in advance but more than 60 minutes in advance is considered a LATE NOTICE.
2.Failure to contact the Interpreter/CART Supervisor or scheduler less than 60 minutes in advance is considered a NO SHOW.
||Two LATE NOTICES are considered one NO SHOW.
||If the student receives three NO SHOWS in any one class, the services for that class will be suspended.
|| Reinstatement of services requires a formal request to the DRC Disability Access Consultant for deaf/hard-of-hearing students.
Students experiencing sudden illness, accidents, or injury should contact their Disability Access Consultant as soon as possible in order to avoid receiving a NO SHOW.
3.Service providers will wait five minutes for every half-hour of class time, with a maximum of 15 minutes, to verify class attendance before leaving. After that time, the student will be given a NO SHOW.
Note: Due to severe shortages in qualified sign language interpreters and CART providers, the DRC must prioritize assignments based on appropriate use of services. Suspension of services due to NO SHOWS places a student at the bottom of the priority list for all enrolled classes and related activities.
DRC Disability Access Consultant Responsibilities:
Approve and submit all Request for Accommodation forms and Special Request for Services forms to the Supervisor for interpreter/CART services for scheduling.
DRC Supervisor for Interpreter/CART Services Responsibilities:
1.Schedule all approved service requests.
2.Work with interpreters and CART providers to compile a list of textbooks needed for interpreter preparation.
3.Submit the list of required texts to the ASU Bookstore.
ASU Bookstore Responsibilities:
Work with the DRC interpreter and CART services staff to provide extra copies of texts and other materials required for interpreter preparation.
Interpreters and CART provider Responsibilities:
1. Arrive at scheduled interpreter locations on time.
2. Wait for student to arrive, five minutes per half-hour of scheduled class time, up to 15 minutes.
3. After waiting 15 minutes, contact the Supervisor for interpreting and CART services to find out if there are any assignments that need to be covered.