Critical Incident Response Guidelines

Serious Communicable Disease

To get help in the event a student contracts a serious communicable disease and to prevent the spread of infection (e.g., meningitis, measles, active tuberculosis, rabies exposure):

1 Medical Support

ASU Health Services
(480) 965-3349 M-F 8:00 a.m. - 6:00 p.m.
After Hours Answering Service
(800) 293-5775

Investigates public health threat of serious communicable disease.

Coordinates campus response to notify students of possible exposure and need for testing or treatment.

Provides evaluation, testing and treatment of students, faculty and staff, if appropriate.

Notifies unimmunized students of exclusion from campus in the event of a measles epidemic.

Important Notice: If emergency services are required, ASU Police (911) secures emergency medical treatment for the student(s) (emergency medical services contacts family of student).


2 Psychological Support

ASU Counseling Services
(480) 965-6146
M-F 8 a.m. - 5 p.m.
After hours and weekends: ASU Counseling Services may be contacted via ASU Police. Call 911 or (480) 965-3456

Provides individual psychological support to affected student(s).

Provides support to affected student groups to help them discuss their reactions (critical incident debriefing).

3 University Support

Dean of Students
M-F 8 a.m. - 5 p.m.

Provides assistance to student(s) including roommates, friends, significant others regarding: absence letters, attendance/enrollment options, and information and referrals to campus and community resources.

Provides assistance to family of student (e.g., locating personal belongings in extended absence).

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