Critical Incident Response Guidelines

Additional Information and University Resources for the Tempe Campus

The Student Assistance Coordination Committee coordinates the delivery of appropriate resources to students with behavioral and/or mental health problems in order to reduce the occurrence, duration and intensity of crisis related trauma.The Student Assistance Coordination Committee developed this publication as a quick reference for departmental response to student emergencies and needs. For information about this publication contact the Dean of Students Office at the Tempe campus (480) 965-6547.

SACC is composed of representatives from:


ASU Police
628 E.Apache Boulevard
Northeast corner of Apache and McAllister
Emergencies: 911
Phone (480) 965-3456 (v) or (480) 965-8477 (TTY)

ASU Police department is staffed by state certified police officers who provide all police services for the ASU community.

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ASU Health Services
Palm Walk and University
Phone (480) 965-3349 Fax (480) 965-2269

Campus Health Service is a nationally accredited facility that offers medical services provided by board certified physicians and nurse practitioners. It provides acute care, internal and family medicine, sports medicine, women’s health, travel medicine, nutrition and immunization clinics, and lab and x-ray services. A psychiatrist, psychiatric nurse practitioner, gynecologist, orthopedist, dermatologist and ear, nose and throat specialist consults on site. All students are eligible for care. No health insurance is required.

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ASU Counseling Services
Student Services 334
Phone (480) 965-6146

ASU Counseling Services provides assessment, referral, and short-term individual, couples, and group counseling for ASU students. ASU Counseling Services also consults with faculty and staff regarding concerns about students, their behavior, and the campus environment, including critical incident stress debriefing. All ASU Counseling Services are confidential to the limits of the law.

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Dean of Students/Student Advocacy and Assistance
Student Services 263
Phone (480) 965-5852

Student Advocacy and Assistance guides students in resolving educational, personal and other campus difficulties by linking students with appropriate university and community resources, agencies, and individuals, collaborating
with faculty and staff in the best interest of the students, and bringing efficient closure to student concerns.

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Disability Resource Center (DRC)
Matthews Center, First Floor
Phone (480)965-1234 (v) or (480) 965-9000 (TTY)
Fax (480) 965-0441

The Disability Resource Center facilitates equal access for qualified ASU students with disabilities ensuring they are provided with mandated reasonable and effective accommodations. Disability documentation is required.

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Office of General Counsel (OGC)
Foundation Building, Suite 335
Phone (480) 965-4550

General Counsel provides legal services for ASU. OGC lawyers work with faculty and staff to minimize institutional legal risks and costs, to reduce litigation, and to ensure legal compliance.

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University Housing
Student Services 170
Phone (480) 965-8156

University Housing promotes academic success and student learning, supports the development of community within residence halls, provides student-centered processes, and develops and maintains high quality accommodations in support of living-learning environments.

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Student Rights and Responsibilities
Student Services 263
Phone (480) 965-6547

Student Rights and Responsibilities is responsible for reviewing and handling student disciplinary complaints and concerns.The staff reviews the conduct of both individual students and student organizations in relation to standards set forth by the Arizona Board of Regents (ABOR) in the Student Code of Conduct & Student Disciplinary Procedures.

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ASU Wellness
ASU Health Services
Palm Walk and University, Room 198
Phone (480) 965-4721

ASU Wellness advances wellness and fosters a healthy campus environment that supports academic, personal and professional success. Relevant health information is provided to reduce risk and address critical issues that impact campus life. Information, support and referral is available for the prevention of alcohol and other drug abuse, eating disorders, HIV/AIDS and sexually transmitted infection, sexual assault, and relationship violence as well as the promotion of body image enhancement, healthy eating and nutrition, sexual health, stress management, and advocacy.

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Additional ASU Emergency Information

In addition to this document, another important university resource, Arizona State University EMERGENCY PROCEDURES, contains information specifically related to the following emergency situations:

Bomb threat
Hazardous materials incident
Medical emergencies
Personal threat, assault, or civil disturbance
Power outage
Suspicious package

ASU Emergency Procedures may be accessed at Print copies may also be requested from the ASU Police by calling (480) 965-5075.

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