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Student Accounts Receivable

www.asu.edu/interactive

"Pay Your ASU Charges",  "Student Accounts Receivable"

General Information

Student accounts receivable is the university wide accounts receivable system used to bill general university charges.  Charges are billed on student accounts and billing statements are mailed several weeks before the payment due date.  The types of charges billed on student accounts receivable include:

Tuition and Fees:  Tuition and fees are initially billed through the registration system, which is a separate system from student accounts receivable.  Tuition and fees are transferred to student accounts if certain actions are taken as described below, for example, if financial aid is awarded or the tuition installment plan is used.

Residential Life:  Residential life charges are billed on student accounts receivable.  Fall semester residential life charges are typically billed with a July 25 due date and spring semester charges with a December 20 due date.  Financial aid students will not be assessed a late payment charge if residential life charges are paid in-full prior to the end of the month following the due date, for example August 31 for the fall semester and January 31 for the spring semester.   Additional information regarding university housing is available from Residential Life or by calling 480-965-3515.

Financial Aid:  Financial aid is credited to student accounts receivable at the beginning of each semester when authorized by the Student Financial Assistance Office.  Financial aid is
used to pay university charges such as tuition and residential life fees.  Refunds of excess financial aid are processed regularly throughout the semester.  For information on directly depositing student account refunds to your bank account, link to Student Account Refunds by Direct Deposit.

Previously authorized financial aid is billed back if the student becomes ineligible for the aid, for example due to partial or complete class withdrawal or due to not attending classes.  Students will be billed and are responsible for paying financial aid that they become ineligible for.

Student Health Insurance:  Student health insurance is initially billed on the registration system along with tuition and fees.  Enrollment in student health insurance is requested through the registration system on ASU Interactive, “Purchase/Cancel ASU Health Insurance”.  Additional information regarding the student health insurance plan is available from Campus Health Service.


Student Health:  Services provided by Campus Health Service may be billed on student accounts receivable.  The cost of the student health bridge plan is also billed on student accounts receivable.  Bridge plan enrollment and related information is available from Campus Health Service or by calling 480-965-3346.

Meal Service:  Meal plans for students living on campus are billed on Student Accounts Receivable, generally with the same due dates as Residential Life charges.  Meal plans may also be purchased directly from the vendor, Sodexho, and these plans are not billed on student accounts receivable.  Additional information is available from Campus Dining or by calling 480-965-3464.

Parking:  Parking decals are purchased directly from Parking and Transit Services and are not billed on student accounts receivable.   Parking citations are billed on student accounts receivable.  Inquiries regarding parking citations should be directed to Parking and Transit Services at 480-965-4527 (Tempe campus) or 480-543-3252 (West campus).


Library:   Library fines and lost book charges are billed on student accounts receivable.   Additional information is available from University Libraries or by calling 480-965-3106.

Other:   Other university departments may bill charges on student accounts receivable.  Questions regarding other charges can be directed to Student Business Services at sbs@asu.edu or by calling 480-965-6341, option "0" for a staff member
.

Tuition Charges Billed on Students Accounts Receivable

Tuition and fees are initially billed through the registration system, which is a separate system from student accounts receivable. Enrollment in classes completes the registration process.  By registering for classes you agree to pay all applicable tuition and registration fees.  If you decide not to attend classes, you must officially withdraw from the University.  Class registration will not be cancelled due to nonpayment.

Semester specific tuition payment options and deadlines are described in the Paying for Registration Tuition and Fees matrix and additional information is provided in the General Tuition Payment InstructionsIf tuition is not paid by the tuition payment deadline, or financial aid awarded by the deadline, you will automatically be enrolled in the Tuition Installment Plan and charged a nonrefundable enrollment fee

Tuition and fee charges are transferred from the registration system to the student accounts receivable if :

Tuition Installment Plan.  Upon enrollment in the tuition installment plan tuition and fee charges are transferred to student accounts receivable and billed in installments.  Students enrolling in the tuition installment plan, or automatically enrolled in the Plan due to failure to make payment by the tuition payment deadline, will be charged a per semester nonrefundable enrollment fee.    Details about the plan are available on the Tuition Installment Plan web page.


Paying Tuition with Financial Aid.  Tuition and fee charges are automatically transferred from the registration system to student accounts receivable if financial aid is awarded prior to the applicable tuition payment deadline.  Available financial aid will begin paying these charges on student accounts receivable the week before classes begin.

 

If financial aid is cancelled or does not pay all tuition and fees, you will be responsible for these charges and an accounts receivable billing statement will be mailed.  Class enrollment is maintained even if aid becomes unavailable or is inadequate to pay all tuition and fees.  Registration will not be cancelled during the tuition refund period.  If you decide not to attend classes, you must officially withdraw from the University.

Reduced Employee Tuition.  If eligible, submit authorization for an Employee Tuition Waiver to the Student Accounts Office and the balance of tuition and fees will be billed on student accounts receivable.  Tuition fees owed by Eligible Research and Teaching Assistants will be billed on Student Accounts Receivable.  Additional information on Research and Teaching Assistant tuition benefits is available from the Division of Graduate Studies.

By registering for classes you agree to pay all applicable tuition and registration fees.  If you decide not to attend classes, you must officially withdraw from the University.

Student Accounts Receivable Statement of Account

Account billing statements are mailed to students at the end of the month prior to the charge due date. Statements are mailed to:

Statement Date
May 31, June 30, July 31
August 31, September 30, October 31, November 30
December 31
January 31, February 28, March 31, April 30

Address Used (1)

Permanent

Local

Permanent

Local

(1) The account billing statement is mailed to the billing address if one is on file with Student Accounts; otherwise, it will be mailed to your permanent address or local address as indicated above. 

 

Keep your address up-to-date to ensure that account billing statements are received.  Your address can be maintained on ASU Interactive at www.asu.edu/interactive.

The history of all student accounts receivable transactions can be viewed through MyASU by adding the My Accounts Receivable module.  Instructions for adding My Accounts Receivable are available on the Student Business Services web page.

Paying Charges Billed on Student Accounts Receivable

Charges billed on student accounts receivable may be paid at any time after the charge is posted.  The outstanding balance can be paid at one time or in multiple partial payments.  Late fees are assessed on delinquent account balances.

 

  • eChecks are ASU’s preferred payment method and are accepted with no service charge.  eCheck is an available payment option on ASU Interactive, “Pay Your ASU Charges”, then “Student Accounts Receivable”. 

    Similar to a debit card, the eCheck electronically debits a checking or savings account.  To make an eCheck payment you will need your bank’s routing number and your account number.  This information is available on the bottom of your check or from your financial institution.  An example of where to find this information on a check is available online when an eCheck payment is made.

    eCheck payments can be made from regular U.S. checking and savings accounts in US dollars.  Checks issued from money market accounts, credit card companies, mutual funds, brokerage accounts, home equity or other lines of credit cannot be processed as an eCheck.  Personal checks are accepted by mail or in person.  Additional information is available at eCheck Payments.


  • MasterCard, Discover, and American Express credit and debit cards are accepted only for student accounts receivable payments made through ASU Interactive, “Pay Your ASU Charges”, then “Student Accounts Receivable”.

    ASU does not directly accept credit and debit card payments for tuition or student accounts receivable charges.  The University has arranged for a third-party vendor, infiNET, to accept credit and debit card payments online.  infiNET will charge a 2.75% service charge for credit and debit card payments in addition to the ASU payment amount.  The service charge is not paid to ASU and is not refundable, even if the related payment to ASU is refunded.  Additional information is available at Credit and Debit Card Payments.
  • Mail check payments only.  Include your ASU ID number. Make checks payable to Arizona State University.

     
    ASU Cashiering Services
    P.O. Box 870303
    Tempe, AZ 85287-0303


  • Make in-person check and cash payments only:
     
    • Tempe campus Cashiering Services on the 2nd floor of the Student Services Building
    • West campus in the University Center Building, Room 101
    • Polytechnic campus Tuition Payment and Cashiering Services, Student Affairs Complex, Building 350

Delinquent Accounts and Late Charges

Board of Regents' policy prohibits students with delinquent accounts from registering for classes, receiving refunds, obtaining transcripts and diplomas, and utilizing other campus services.  For questions regarding delinquent account balances contact the ASU Collections Office at 480-965-5220.

Delinquent accounts are subject to late charges at 30, 60, 90, and 120 days past due.  The monthly late charge for past due account balances between $20 and $100 is $15, between $100 and $1,000 is $25, and greater than $1,000 is $50.   The University reserves the right to involuntarily withdraw students with severely delinquent accounts from current semester courses, but students will still be responsible for tuition charges in accordance with the refund schedule Should it become necessary for ASU to retain an attorney or collection agency to secure payment of any amounts due, the debtor may be responsible for paying attorney's fees, court costs, and collection agency charges.  Past due accounts will be reported to the national credit bureaus.  For those who have established a good payment history with ASU, the ASU Collections Office will prepare credit reference letters upon request.  This may be useful in applying for a credit card or purchasing a home or car.

 

  Copyright Arizona Board of Regents