LIST Resource Guide for Network Problems
The following information is available 24 hours a day:
- Information regarding Library systems status can be found at http://www.asu.edu/lib/systems/helpstar.htm.
- LIST also updates the Library Systems Help Desk line (5-9093) with recorded library system status information.
- Information on problems with individual databases or electronic resources is regularly tracked through the Library Systems Help Desk problem-reporting site at http://www.asu.edu/lib/systems/helpstar.htm.
- Status information for University systems such as e-mail and Internet and problems connecting to sites off campus are available at http://systemstatus.asu.edu/.
- IT updates their help line at 5-6500.
If your problem is not listed, please report it to the Library Systems Help Desk line at 5-9093 or fill out a problem report at http://www.asu.edu/lib/systems/helpstar.htm. |
