Table of Contents

There are three sections to this strategic planning site:

• UL2000 Library Strategic Plan: the Libraries' plan;
• Status Reports: showing the progress made so far; and
• The University's Strategic Plans: showing our institutional context.

UL2000 Library Strategic Plan

• The Customer-Driven Enterprise (Introduction)



• The Libraries' External Environment: Opportunities and Challenges



• Assessment of the Internal Environment: Strengths and Challenges



• Planning Assumptions



• Core Organizational Values



• Vision 2000



• Mission



• Major Initiatives - Recommended Strategies



• Customer Service
• User Self-Sufficiency
• Seamless Access
• Collections
• The Libraries as a Productive, Effective Workplace

1997 Status Report

• Summaries of Strategies



• Customer Service
• User Self-Sufficiency
• Seamless Access
• Collections
• The Libraries as a Productive, Effective Workplace

University 1996-2000 Strategic Plan