Classroom Support
Getting Assistance
How do I get assistance in the classroom?
Dial 5-3342 using the campus phone (if available) in each of the classrooms.
How do I contact classroom support outside of class time?
General classroom questions can be directed to classroom.support @asu.edu or by calling (480)965-3342.
What time can I get into a classroom?
Any open access classrooms are open during normal building hours.
How do I learn to use the multimedia equipment available in the classroom?
You can schedule training with a staff member anytime by calling (480)965-3342.
I'm an instructor for a special event. Where can I find out more specifics about campus and the building that the class is in?
Classroom Support would be happy to answer as many questions about campus as we can. Please call (480)965-3342.
Printing Questions
What do I do if I don't have any money on my Sun Card?
You can add money online by visting the sun card wesbite or you can visit one of the cash-to-card machines on campus. They are located in the Memorial Union, Computing Commons and in each of the Libraries (Hayden, Noble, Architecture, Law, and Music).
Since I'm paying for my printing, what level of quality should I expect?
We will offer print quality sufficient to submit work to a professor at ASU free of streaks, wrinkles and other blemishes.
There is a problem with my print job. Can you reimburse my Sun Card account?
No. We are unable to reimburse Sun Card accounts.
I accidentally printed the wrong file. Can you print the correct file for me?
No. Once you release a print job from your workstation, you are charged for the printing.
I want to print on paper other than that provided in the classrooms. Can I do this? What will I be charged?
We provide 20lb. stock 8.5" x 11" white paper. If you would like to print to a different size paper, transparency film or other media, please ask for assistance from computing site staff. User supplied media must be verified against the specifications of our printers to avoid damage. You will be charged the same per sheet fee as if you were using the supplied paper.
Classroom Information
What type of equipment is available in my classroom?
Since equipment varies from classroom to classroom, you can find a complete list of equipment in your classroom by visiting the Classroom Directorypage. There, you can search for your classroom by building or by classroom type.
How do I get more equipment for my classroom?
To reserve more equipment call 480.965.3342, or fill out an online request form on the Equipment Request page.
How can I schedule a class?
To schedule a class, contact Classroom Scheduling at 480.965.3342.
Equipment Circulation Questions
What equipment can I reserve and for how long?
For a complete list of equipment available for check out, please visit our Equipment List page.
Where can I return equipment that I checked out?
Please return the equipment to which ever office you checked the equipment out from.
What are your office hours and where are they located?
For a complete list of office hours and locations, please visit our Office Hours and Locations page.
Additional Information
When do the student mediation classrooms close?
Typically, these rooms close 15 minutes after the class is over.
Do all of the classrooms have the same schedule during finals week?
The classrooms on campus do not have the same schedule during finals week. Your classroom may be in use during your normal instructional period by another class. Your room designee can provide you with the location of your final exam.
What if someone tries to use a computer in the room while I'm teaching a class?
Just like any other class on campus, only students enrolled in your class are permitted to attend the lecture.
Why can't my students and I have food or drink in the classroom?
We ask that you cooperate with us and not allow food or drink in the classroom.
These FAQs did not answer my question. How do I get more help?
If your questions have not been answered by these FAQs, contact us through our Help Center or call the UTO Help Desk at 480.965.6500.