Online Help Center

The Online Help Center contains useful information regarding My Reports including FAQs, tutorials, articles and downloads.


Have a question? Have an idea for a new query, report, or dashboard? Have a query you developed that would be useful to others? Please create a case for ware-q at

When sending ideas for new content, helpful information to send includes: a description of the need for the output from a business perspective, potential data sources, a list of output fields including which fields should be used for filtering or grouping the output, as well as a description of the anticipated users of the query, report or dashboard. Not sure about some of this? Send in your ideas and queries anyway.

Session Expire Workaround

Some of you may experience session expire after certain amount of time of inactivity. Click here to follow the steps for a temporary workaround.

View My Reports Demos
Click on the links below to view demonstrations of these task sequences.