Office of Human Resources - Payroll

Frequently Asked Questions
W-2s and 1042S


Understanding Your W-2

Payroll Abbreviations (Excel)

QUESTIONS?

Employee Service Center
480.965.2701

HRESC@asu.edu

HR Payroll
University Service Building (USB), 1551 S. Rural Rd, Tempe
hrpayroll@asu.edu

ASU's W-2 VENDOR
ADP
w2.adp.com

Social Security Administration
www.ssa.gov
1.800.SSA.1213

Electronic W-2s| Non-resident Aliens | Retirees

What is a Form W-2 and when should I receive it?
Form W-2 reports all taxable wages you receive from your employer(s) during the calendar year and all taxes withheld from those wages. The form serves as an annual report that enables you to file your personal federal and state income tax returns.

Form W-2 reports only wages paid (check dates) during the tax year. Your ASU 2009 W-2 will be postmarked no later than January 31, 2010.

What do I do if my paycheck is not correct?
If the problem appears to be with the gross amount being paid, contact your department administrator.  If the problem is related to a benefit deduction, contact the Human Resources Employee Service Center at 480.965.2701.

For questions regarding a parking deduction, contact Parking and Transit Services at 480.965.6124.

What address is on my W-2—and if it is wrong, where will the W-2 go?
Your W-2 is mailed to the mailing address on file in the PeopleSoft HR Payroll database as of Dec. 31, 2009.  The post office cannot forward a W-2 to a new address; instead, it is required to return the W-2 to ASU for forwarding to your new address. Returned W-2s with no forwarding addresses will be retained by the HR Payroll Office.

What if my W-2 has an incorrect name or Social Security Number (SSN)?
If your name or Social Security Number (SSN) is incorrect on your Form W-2, ask Payroll for a Form W-2c (Corrected Wage and Tax Statement). You may be required to present your Social Security card to Payroll for verification purposes.  If your name and SSN are correct, but are not the same as those shown on your Social Security card, you should file for a new card.

Can Payroll fax me a copy of my W-2?
No. Privacy legislation prohibits the faxing of confidential information of this nature to non-secure fax numbers. W-2 copies are sent from the Payroll Office to the address designated by the employee. Employees also can reprint their W-2 from our vendor's website.

I was overpaid in 2009 and repaid the money. Will my W-2 reflect the repayment?
Yes, if ASU Payroll received the payment before W-2s were created, an adjustment would have been made to reflect your payment.

What earnings are included on my W-2?
W-2s for the 2009 tax year include all employee wages paid between Jan. 2, 2009 and Dec. 31, 2009. Wages earned after Dec. 28, 2009, are paid in January 2010 and are not included on the 2009 W-2.

Why is my taxable income (Box 1) different from my year-to-date on my check stub?
Box 1 reflects your taxable gross. Taxable gross is your gross minus any tax-deferred deductions, which can include:

  • 403(b)—voluntary contributions to a deferred investment program
  • Pre-Tax parking
  • Employee pre-tax paid health, dental and vision insurance deductions;
  • Flexible Spending Accounts (Dependent care, Medical)

Why is my taxable income different from my Social Security and Medicare wages?
Box 1 reflects your taxable gross. Some deductions reduce taxable gross but DO NOT reduce Social Security and Medicare gross.

Why is my Social Security wage different from my Medicare wage?
Social Security and Medicare wages are calculated the same; however, there is no maximum amount for Medicare wage and there is a calendar maximum for an employee’s Social Security wage. Once that maximum is reached, Social Security taxes no longer apply for that calendar year. 2009’s maximum is $106,800.00.

Where can I see my year-to-date earnings, taxes and deductions to reconcile my W-2?
Information will be available after January 29 on My ASU:
Paycheck & Payroll Info > 2009 YE Balances

I have tried to reconcile information and think my taxable wage is incorrect.
Who should I call?

You have two options:
Email HR Payroll at HRESC@asu.edu
Call the HR Employee Service Center at 480.965.2701   

Who should I call if I have questions about what is on my W-2?
You have two options:
Email HR Payroll at HRESC@asu.edu
Call the HR Employee Service Center at 480.965.2701  

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ELECTRONIC W-2s


Why choose an electronic W-2?
You can:

  • get your electronic W-2 sooner online
  • print as many copies as you need
  • download it to your personal computer for access anytime
  • access it on the vendor’s website
  • can upload it into some tax preparation software (TurboTax and Quicken)
  • eliminate the risk of identity theft that sometimes occurs with regular mail.

What if I don’t want to receive my W-2 electronically?
Employees who do not want electronic delivery do not need to do anything. You will be mailed a hard copy W-2 by the end of January, as required by the Internal Revenue Service (IRS).

Accurate distribution of W-2 forms is dependent on each employee keeping their address current in MyASU. 
To update your information, log in to MyASU:
Human Resources Information > Update Home/Dept. Address

When do I have to decide how to receive my W-2?
Employees have until December 31, 2009 to request electronic delivery of your W-2. If you do nothing, Payroll will mail you a paper W-2 by the end of January.

If I sign up to receive an electronic W-2, how will I get it?
In January, you will receive an email notification that your W-2 is available online. You can print it or download it to your computer. You will not receive a mailed copy.

How do I sign up to receive my W-2s electronically?
Because the IRS has strict requirements on how the election to receive electronic W-2s is documented, you must register on our vendor’s website. The entire process takes about five minutes.

NOTE: It is a two-step process to get an electronic W-2:

  1. Register
  2. Sign up for the Electronic W2
REGISTER GET AN ELECTRONIC W-2
  • Go to https://w2.adp.com and click Register Now.
  • Enter the Registration Pass Code:  ASU-Online
  • Select W-2 Services.
  • You then must provide:
    • Your Name
    • Your full Social Security Number (no dashes)
    • Employee ID# (10-digit number starting with 1)
    • The Company Code: VYF
    • Enter your HOME address Zip Code on file under the MY PROFILE tab on My ASU;
      if a foreign code is on record for the HOME address, use 85287
    • The Tax Year: 2009

IMPORTANT: If you get locked out of the process, wait one hour and retry.

You will then select a unique password containing between 8 and 20 characters—including at least one alpha and one numeric character. You will receive a confirmation email giving you a system-generated User ID. 

After you register at https://w2.adp.com, you will be emailed a User ID.
NOTE: The USER ID usually will be a first initial and a last name @asu; for example: MMouse@asu
DO NOT ADD .edu to the end of your User ID

Then you must log back in with that assigned User ID and:
Under Things you can do (right side of page), select: Change your paperless option.

  1. Select the radio button Access my W-2s and 1099s online only
  2. Click next
  3. Click accept
  4. Enter confirmation number which appears (copy and paste) into box
  5. Save – You are Done !

If you have questions or any difficulties with this process, contact:
Debbie Wright
480.727.8355 | deborah.wright@asu.edu

You can also get help at   HRESC@asu.edu  | 480.965.2701

How do I request a reprint of my W-2?
ASU uses an outside vendor for W-2s. You can reprint your W-2 through MyASU:
Payroll > Tax Information > 2009 W-2
The W-2 Online link goes to our vendor’s website at w2.adp.com (separate login required).

Can my W-2 be downloaded to tax software such as TurboTax?
Yes, you can do that through our vendor’s website.

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Non-resident Alien (NRA)

What is a Form 1042S and when should I receive it?
A 1042-S Form is a year-end tax document given to a Non-resident Alien (NRA) who:

  1. Received wages protected by a tax treaty, or
  2. Received a Non-Qualified Scholarship. 

The 1042-S will have an income code, which describes the type of income. In certain cases, you may receive multiple 1042-S Forms or a W-2 Form in addition to a 1042-S Form. The form will be mailed to you every February to the address that appears on your paycheck or advice slip.  The 1042S will be postmarked no later than March 31, 2010.

Who can I call if I have questions about my 1042S?
You have two options:
Email HR Payroll at HRESC@asu.edu
Call the HR Employee Service Center at 480.965.2701

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Retirees

I am retired and received benefits in 2009.   Will ASU report my retirement income from ASRS, Fidelity, AIG Retirement (Formerly AIG Valic), TIAA-CREF or other supplemental retirement plan and provide me with a W-2?
No, the financial institution providing your benefits will report your retirement income and provide you with a 1099R.  These forms should be issued by Jan. 31, 2010.

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