Frequently Asked Questions
What is HRMS?
The Human Resources Management System (HRMS) is a mainframe computer system used to record all personnel actions.
Who has access to HRMS?
Employees whose job duties require them to make inquiries to the HRMS system or to update HRMS information.
Inquiry access: An employee can view information in certain screens.
Update access: An employee can only enter information on screens that relate specifically to their job responsibilities. Access is determined by the employee's supervisor and based on the department's business needs.
How can an employee get access?
To get access, an employee must complete a Computer Accounts Access Form, have it signed by their supervisor and submit it to Computer Accounts for processing.
What happens when an employee terminates or transfers to another department?
Access to HRMS is terminated and the employee must submit a new Computer Accounts Access Form to regain access.
What are the guidelines for choosing and protecting a password?
Passwords for both Customer Information Control System (CICS) and HRMS must be between six (6)and eight (8) characters in length, made up of alphanumeric characters (A-Z and 0-9), with no blank spaces or dashes.
For other guidelines, see the Password Security Tips sheet.
What if I forget my passwords?
The Customer Information Control System (CICS) is used to access the mainframe database. If you forget your CICS password, contact Computer Accounts at 480.965.1211 or computer.accounts@asu.edu.
If you forget your HRMS password, contact the HRMS Helpline
at 480.965.0467.
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How does HRMS information remain secure?
Using HRMS requires a minimum of two user IDs: one for CICS and another for HRMS. Each system also requires a separate password. Some users also need an AccessCard.
Passwords for HRMS and CICS must be changed every 90 days. You must send the appropriate forms to Computer Accounts or the HRMS Helpline whenever there is a change in HRMS users.
What training is available for using HRMS and how do I register?
All employees that use HRMS must get training, but a new employee can have temporary access for up to four (4) weeks with the approval of a unit administrator. The ID will expire after four (4) weeks unless the required training is completed.
The HRMS Online Inquiry class teaches employees how to sign on and explains basic navigation.
The HRMS Employee Changes class teaches employees how to make personnel and payroll changes to employee information.
Training is offered through the Human Resources Department. Call 480.965.4751 to register. The HR Department will provide training for individual departments if there is not enough demand to conduct a full class.
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