Office of Human Resources - Benefits Design & Management

The Benefits Office designs and administers a comprehensive benefits and retirement package. Their purpose is:

  • To deliver a comprehensive and competitive benefits and retirement package to recruit and retain diverse, high-quality ASU faculty and staff.
  • To improve customer satisfaction through high-quality benefits and retirement counseling, leaves and disability management, and plan design and administration while continuously improving programs, processes and technology.


The HR Employee Service Center (ESC) assists employees with benefits and retirement service inquiries and transactions.  
Please visit Employee Services for a complete summary of their services.

 

Benefits DesigN & MANAGEMENT

The HR Benefits Management Unit administers the benefits and retirement programs/systems and provides consultation to departments on benefits, retirement, disability and leave programs. Employees also can make appointments to discuss complex benefits, retirement and leaves issues.
Benefits & Leaves Management
LINDA HAMEL, Team Lead
RACHEL MONTOYA | JOANNA SURVEYOR 		Retirement Management
BRIDGET ROBERTSON, Team Lead
MELISSA BOESEN 		Benefits & Retirement Data Management
LORETTA COATES, Team Lead
ISABEL GUTTIEREZ | CAROLE TAYLOR
  • Plans & Leaves Administration
  • Health, Life & Voluntary Benefits Consultation
  • Leaves & Disability Benefits Consultation
  • Benefits Appeals
  • Plans Administration
  • Retirement Benefits Consultation
  • Pre-Retirement Counseling
  • Retirement Appeals
  • Employee Enrollments & Changes
  • Employee Deductions
  • HRIS Benefits Admin Processing
  • Vendor Interfaces & Data Integrity
The HR Benefits Design & Compliance Unit designs and communicates benefits,disability, leaves, and retirement programs and systems and ensures legislative and plan compliance.  This team provides consultative services on plan/program design and compliance, conducts research and analysis to improve programs, and designs and documents new plans, systems, employee communications, websites, and presentations.

CAROL CHAPIN, HR Design Coordinator

CAROL UTTON, HR Benefits Consultant

TBD

HR Disability Compliance Consultant

SHEREE BARRON
Assistant Director
Benefits Design & Management

Benefits, Leaves, Retirement, & Systems Design ADA, FMLA, & HIPAA Compliance  
  • Communications & Training
  • Continuous Process Improvement
  • Employee Presentations & Seminars
  • Federal & State Legislation & Compliance
  • HRIS Benefits Systems & Website Design
  • Performance Measures & Metrics
  • Plan Design & Documentation
  • Project Management
  • Research & Analysis
  • Vendor Management
  • Americans with Disabilities Act (ADA) Compliance
  • Communications & Training
  • Continuous Process Improvement
  • Disability Compliance Consultation & Investigations
  • Family and Medical Leave Act (FMLA) Compliance
  • Health Insurance Portability and Accountability Act (HIPAA) Compliance
  • Performance Measures & Metrics
  • Protected Medical Information under HIPAA
  • Reasonable Accommodations Requests

480.965.2701
ASK HR
8am-5pm MON-FRI

CONFIDENTIAL E-FAXES:

Benefits & Leaves (including Disability Compliance) - 480.993.0007

Retirement - 480.993.0008