GENERAL FAQs
How do I print a summary of my benefit elections?
Why do I have to provide Social Security Numbers (SSN) for all dependents enrolled in my Benefit Options?
Why is there a difference in premium tier structure for Medical than Dental & Vision?
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| VENDOR CONTACT INFO View a list of all contacts. INSURANCE PREMIUMS View a list of premiums. |
What are the rates for 2009-2010?
Has there been any new legislation that will affect the benefits?
How do I add or drop a dependent on my insurance?
What do the abbreviations on my paycheck mean?
How do I check on a paycheck deduction?
How do I change my name or address (all employees)?
How do I enroll in, change, or discontinue insurance coverage?
How can I change my beneficiary?
How do I change contributions to my Voluntary 403(b) or Deferred Compensation Plan?
How do I print a summary of my benefit elections?
It is simple.
You should see a list of all of your benefits elections. If you do not, please contact HR immediately:
askhr@asu.edu
HR Employee Services | 480.965.2701
HR Faculty Services | 480.727.9900
Who should I contact if I still have questions after I read the questions on this page and also look at the plan comparisons and rates?
askhr@asu.edu
HR Employee Services | 480.965.2701 or
HR Faculty Services | 480.727.9900
Why do I have to provide Social Security Numbers (SSN) for all dependents enrolled in my Benefit Options?
This is a federal requirement in accordance with the Mandatory Insurer Reporting Law (Section 111 of Public Law 110-173). The law took effect Jan. 1, 2009.
Follow these instructions to add your dependents’ Social Security numbers.
Why is there a difference in premium tier structure for Medical than Dental & Vision?
Yes, a four-tier option has been added to the medical plan only. The Employee + 1 tier has been divided into Employee + Adult and Employee + Child. This change more accurately reflects the true cost of dependents.
In addition, a three-tier option—Employee + One—was added to the Vision Plan this year.
What are the rates for 2009-2010?
All of the new rates are posted online: medical, dental, vision, life and disability.
Has there been any new legislation that will affect the benefits?
Yes. Here is a summary of the new legislation effective with the 10/01/09 – 09/30/2010 year.
How do I add or drop a dependent on my insurance?
Medical, dental and vision insurance is part of a pre-tax plan. Dropping or adding a dependent can be done:
Examples of qualifying events are:
Any change of election must be consistent with the qualifying event.
IMPORTANT: You must notify the Benefits Office within 31 days of the qualifying event to be eligible to change your benefit elections. Print, complete and submit a Benefits Declaration For Change Form to the ESC.
What do the abbreviations on my paycheck mean?
For information, read HERE.
How do I check on a paycheck deduction?
Problem |
Contact |
Gross Amount |
Your Department Administrator |
Benefit Deduction |
Employee Service Center 480.965.2701 |
Auto/Home Deduction |
MetLife Auto & Home 1.800.438.6387 |
Taxes/Mandatory Deduction |
Payroll Office 480.965.2701 |
Parking Deduction |
Parking & Transit Services 480.965.6124 |
| Medical | Pharmacy |
Dental |
Vision |
Life | Long-Term Disability |
Aetna | Aetna.com AmeriBen | MyAmeriBen.com Cigna | myCigna.com UnitedHealthcare | myUHC.com |
MedImpact |
Call the HR Employee Service Center |
How do I change my name or address (all employees)?
Name |
Submit a Personal Data Form to ESC |
Address |
Online at Employee Self Service |
ASRS participants |
Submit an Arizona State Retirement System Form to ESC |
ORP participant |
AIG Retirement (Formerly AIG Valic) |
403(b)/457 participants |
Contact your company: TSA Roster |
How do I enroll in, change, or discontinue insurance coverage?
Medical, dental and vision are part of a pre-tax plan. Dropping or adding a dependent can be done:
• During Open Enrollment (which occurs in the fall with an effective date of October 1)
• During the plan year when a qualifying event occurs.
Examples of qualifying events are:
• Change in marital status:
marriage, legal separation, divorce, annulment, or death of a spouse
• Change in number of dependents:
birth, adoption, placement for adoption, or death of a dependent
• Change in dependent eligibility:
dependent marries, dependent reaches the age of 19 and is not a full-time student, dependent 19 through 24 ceases to be a full-time student, a full-time student reaches the age of 25
• Change in employment status or work schedule of employee, spouse or dependent
new job, loss of job, change from full-time to part-time
• Change in spouse's insurance
spouse's Open Enrollment
• Change in residence that affects network availability
IMPORTANT: You must notify the Benefits Office within 31 days of the qualifying event to be eligible to change your benefit elections. Print, complete and submit a Benefits Declaration For Change Form
to the ESC.
Any change of election must be consistent with the qualifying event (e.g. If an employee marries, the employee may add the new spouse or terminate coverage and become a dependent on the spouses's plan; but the marriage would not allow the employee to change networks within ASU's plan).
Aetna Supplemental Employee/Dependent Life
You can enroll or change coverage level at Open Enrollment or during the plan year as a result of a qualified life event.
How can I change my beneficiary?
| All employees |
Online at Employee Self Service |
ASRS participants |
Submit an Arizona State Retirement System Form to ESC |
ORP participants |
Fidelity Investments |
403(b)/457 participants |
Contact the company: TSA Roster |
ReliaStar Life Insurance |
Submit ReliaStar Request for Change of Beneficiary to ReliaStar. |
How do I change contributions to my Voluntary 403(b) or Deferred Compensation Plan?