Facilities Management, Arizona State University

The Service Center is the communications hub for University Services, handling well over 20,000 calls per year and receiving 25,000 electronic mail messages sent to FACMAN.

Fill out our on-line Service Request Form
Fax your request to the Service Center 480-965-0120
Send an electronic mail request to FACMAN
Mail a memorandum to the Service Center (mail code 5112)

Please call our Service Desk (480-965-3633) at any time to report an emergency condition or other problem that requires immediate attention. We are available for these requests 24 hours a day, 7 days a week.

During our regular business hours (Weekdays 6:30 AM to 5:00 PM, Monday through Friday) we welcome your requests for service and general inquiries (i.e., work order scheduling, status and billing).

Upon receipt of the request, the Service Center will relay the information to the appropriate shop or service unit.
A determination will be made whether the project is state-funded maintenance (non-billable) or departmental service (billable).
The Service Center will then notify the requesting department of the project's billable or non-billable status and a cost estimate, if any, for the proposed project.
A work order number will be assigned for a non-billable project.
If the project is billable, the requesting department is asked to enter a purchase order (PO) in "Advantage" to vendor: FACMAN.
After the Service Center receives the PO or IDPO, the work order will be forwarded to the appropriate shop or service unit.
The shop or service unit will contact the requesting department, if necessary, and set a schedule to complete the work.






Web Page Feedback	University Services Arizona State University Tempe, AZ 85287 480-965-3633 facman@asu.edu	Last Update July 19, 2007 Copyright © 2000-2006 Arizona Board of Regents