Fleet Services

Effective July 1, 2006 the current Fleet Services operation has been outsourced. The following summarizes the processes and procedures that are now in place. Be sure to check back here regularly for updated information.

Vehicle Purchasing: Departments wishing to purchase vehicles will begin the process by contacting the Fleet Program Manager at (480) 965-3496, who will work with you and Purchasing and Business Systems to assure that appropriate vehicles are purchased in a timely manner. For more information on procurement of vehicles, please see PUR 401-07: Vehicles

Vehicle Maintenance: Routine service, maintenance and repair of University vehicles will be coordinated and billed through the Service Center at (480) 965-3633. This number is monitored seven days a week, twenty-four hours a day. We have contracted for the maintenance and repairs of vehicles as follows: Fueled vehicles will be serviced by American Five Star, electric carts and trucks will be serviced by Naumann/Hobbs. As a convenience, you may still fill out the Vehicle Service Request Form and fax it to the Service Center.

ARS 41-803 (C) requires that costs for maintenance and operation of all state owned vehicles be reported to the Arizona Department of Administration annually. Departments may choose to maintain their own vehicles outside of our program so long as the vehicle maintenance and repair history is reported to the Fleet Program Manager. Copies of invoices for maintenance and repair services should suffice so long as the vehicle is clearly identified and appropriate detail is provided that shows what service was provided.

Vehicle Fueling: Departments will be issued a Voyager card for each of their vehicles. These cards are specific to the assigned vehicle and may be used to purchase fuel anywhere a credit card is accepted. The fuel costs will be invoiced monthly to Facilities Management, which in turn will process the expenses to departmental accounts. ASU Fleet Services is in the process of contacting all ASU departments that own and/or operate vehicles to arrange the delivery of the Voyager cards.

Collision and Damage to Vehicles: All repairs of damage to vehicles due to collision, accident or incidental loss (including windshield repairs) will be coordinated by Insurance Services at (480) 965-1851. For additional information or to obtain a vehicle loss report, please see Insurance Vehicle Loss Claim Process web page at http://www.asu.edu/purchasing/insurance/propertyloss.htm.

Commercial Rental Vehicles: Departments wishing to rent vehicles will work directly with Enterprise Rentals. The following vehicles and rates are available to all ASU campuses under this agreement. These rates are available to ASU departments from any Enterprise Rental facility in the Phoenix metropolitan area. For vehicles not listed below, please contact your nearest Enterprise location for rates and availability.

To save time, please download a Rental Car Request Form and make sure that it is filled out completely.

Rental vehicles can be delivered to campus but note that there is a discounted rate schedule for those departments that arrange to pick up their vehicles at an Enterprise facility rather than having them delivered to campus.

Also note that losses to rental vehicles should be reported to Insurance Services as instructed above.

Broadway Carwash: Due to the elimination of our Fleet Services division, the current practice of facilitating car washes at Broadway Carwash will be eliminated. Departments may continue to use the Broadway Carwash but will be required to pay at the time the service is rendered. P-Cards are an acceptable method of payment. We regret the inconvenience this may cause.

It is our intent that this transition to outside vendors for Fleet Services be as seamless and transparent as possible for our customers. Please address any immediate concerns to Joseph Metzger, Associate Director Facilities Management (JoeMetzger@asu.edu or (480) 965-1849).

 University Services
Arizona State University
Tempe, AZ 85287
480-965-3633
facman@asu.edu
 

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