Commission on the Status of Women

ASU CSW/SC 2014 Professional Development Conference

Tempe Campus: Thursday, October 2, 2014

The CSW/SC Professional Development Conference at the Tempe Campus will take place in the Memorial Union. The Conference Reception & Resource Fair will take place in MU Turquoise

Workshops will run from 8:30AM-3:30PM.

Check-in for the conference will begin at 8:00AM and will run through 2:30PM in MU Turquoise. If you are attending an 8:30AM or 9:45AM session, you are encouraged to arrive early for check-in. We are expecting a large crowd at Tempe. At check-in, you will receive the room locations for all of the workshop sessions.

Conference workshops and the conference reception/resource fair is open to all current ASU faculty, staff, and students -- and is completely free of charge.

Per SPP 601, supervisors and employees are encouraged to work together to identify reasonable work modifications to allow the employee to attend conference workshops, without negatively impacting service.

Registration is required for each conference workshop/event that you would like to attend. You must submit a registration for each workshop/event.

Listed below is the conference schedule, workshop descriptions, and registration links. For information on workshop presenters, visit the Presenters page.

If you have any questions, please email asucsw@asu.edu

Conference Schedule & Workshop Information

  Tempe Campus Conference  
Schedule Workshop & Registration Link Workshop Description
8:00AM

 

Check-In from 8:00AM-2:30PM in MU Turquoise

 

 

Check-In for the Conference is required.

You will receive the room locations for all of your workshop sessions at check-in.

8:30AM-9:30AM

(In-Person or Webcast)

ASU's New Compensation System & You: Understanding the New System
Presenter: Mark Hermann
Attend In Person Registration Link:

http://asupdc14tempeasunewcompensationinperson.eventbrite.com

WEBCAST Attendance Registration Link:

http://webcastasupdc14compensationsystem.eventbrite.com

 

*Note: Attendees of this session are encouraged to also attend "Owning Your Performance Evaluation at 9:45AM. Registration is required for both sessions.

On June 9th, 2014, ASU replaced its previous compensation system with a new, more flexible, performance-based approach commonly known as broadbanding.  This workshop will focus on sharing the ‘nuts and bolts’ of the new compensation framework and the advantages it brings to ASU.  "Broadbanding" allows more flexibility and gives leaders the ability to reward staff for their development, performance and outcomes. The framework also will align ASU pay more closely with relevant labor markets. Finally, the framework is intended to promote consistent pay practices over time. 

8:30AM-9:30AM

Juggling and Organizing Your Finances: Budgeting Debt Reduction, and Planning
Presenter: Iris Look
Registration Link:

http://asupdc14tempejugglingfinances830.eventbrite.com

 

This introductory workshop helps you to think about fundamental financial concepts like budgeting, saving, compounding interest, credit scores, and the importance of each of these when planning for you and your family's financial future.

8:30AM-9:30AM

Superstar Customer Service: Strategies for Providing Excellent Customer Service to the ASU Community
Presenter: Crystal Gustavson and Stacey Lippert
Registration Link:

http://asupdc14tempecustomerservice830.eventbrite.com

 

How do our customers--our students and their families--want to be treated? What makes the job of serving students in higher education so unique? How do we know if we are living up to their customer service expectations?

The definition of customer service might look a little different to each one of us, but it is important to know that there are basic principles and proven techniques that can help you provide exceptional service. This session will give participants an overview of different philosophies of customer service. We will also discuss methods of benchmarking and setting customer service standards, as well as ideas for how to evaluate your customers and assess their level of satisfaction. Further, we will explore techniques that can help you develop positive relationships with our students and provide the exceptional service that our students deserve.

Session Objectives

  1. Review the ASU Service Standard and Sun Devil Service Principles
  2. Learn how to define service excellence within your team and develop techniques that help provide exceptional service
  3. Understand the student experience and learn the student-centric approach for service communications
  4. Discuss benchmarking methods and how to best set service standards

Explore methods of collecting student feedback and assessing their level of satisfaction

 

8:30AM-9:30AM

 

Healthy Communication in Personal Relationships
Presenter: Dr. Joel Hutchinson
Registration Link:

http://asupdc14tempehealthycommunication830.eventbrite.com

 

 

This workshop focuses on couple and family relationships.  In this workshop session, Dr. Joel Hutchinson will discuss communication styles and will provide strategies for healthy communication.

8:30AM-9:30AM

Career Development: Marketing Yourself and Preparing Your Elevator Speech (Staff/Faculty Focused)
Presenter: Mary Fachman
Registration Link:

http://asupdc14tempemarketingyourself830.eventbrite.com

 

Whether you’re at a conference, a social event or a business dinner, the name of the game is networking.  You’ll want to introduce yourself in a polished and professional way that will leave a lasting impression. In this workshop, you will develop and practice your “elevator speech” and learn strategies on how to create the perfect pitch for each situation you encounter throughout your career.

 

8:30AM-9:30AM

 

Enabling First Year Student Retention and Success: Strategies for Staff
Presenter: Kevin Correa
Registration Link:

http://asupdc14tempesupportstudents830.eventbrite.com

 

Student success is the responsibility of everyone at ASU.  In this highly interactive session, we will cover strategies for having coaching conversations with first-year students, we will highlight the needs of different student populations (including commuter students, first-generation university students, and out of state students), and we will discuss strategies for how staff can support students, ultimately in support of helping ASU reach its retention and graduation goals.

 

8:30AM-9:30AM

Sustainability at Work: What Can We Do?
Presenter: Betty Lombardo
Registration Link:

http://asupdc14tempesustainability830.eventbrite.com

 

 

So you've been bringing your own coffee cup and turning off lights, and now you're wondering what else you can do to exceed ASU’s Sustainability Core Expectations? There are many opportunities to be involved in sustainable actions around the office. This session will provide specific strategies on how to integrate sustainability into the workplace.

8:30AM-10:45AM

(2 Hour Sesson)

Power of Presence at Work
Presenter: Julie Binter
Registration Link:

http://asupdc14tempepowerofpresence830.eventbrite.com

*Note this is a 2 Hour Workshop Session

Your professional success can be greatly influenced by how others see you, hear you and remember you. Do you have confidence in the impression you are leaving on others? This workshop will introduce you to the components of presence and provide simple strategies to help you develop a strong personal brand.
     

9:45AM-10:45AM

(In-Person or Webcast)

Career Management: Owning Your Performance Evaluation
Presenter: Cory Dillon
Attend In Person Registration Link:

http://asupdc14tempeperformanceval945.eventbrite.com

WEBCAST Attendance Registration Link:

http://webcastasupdc14performancevaluation945.eventbrite.com

 

The performance-review cycle is just around the corner, and it’s more important than ever !  Do you know how to sell your success? Get a head start on your self-evaluation!

9:45AM-10:45AM

Yes You Can: Personal Leadership Strategies to Rock Your Career
Presenter: Jennifer Rhodes
Registration Link:

http://asupdc14tempeyesyoucan945.eventbrite.com

 

Poise yourself for professional opportunities in this interactive, skill-building session to rock your career!  This session will draw from the wisdom shared in “Take the Lead” and Dr. Randy Pausch’s “Last Lecture.”  Participants will map career aspirations and goals, discuss obstacles holding them back, draft a personal mission statement, and develop a plan of action. 

 

9:45AM-10:45AM

Power of Positivity and Gratitude
Presenter: Dr. Joel Hutchinson
Registration Link:

http://asupdc14tempepositivity945.eventbrite.com

 

Is your glass half-empty or half-full? How you answer this age-old question may reflect your outlook on life and whether you're optimistic or pessimistic.  In fact, studies show that these attitudes —optimism and pessimism — can affect how well you live and even how long you live. Developing an optimistic view and a sense of gratitude for all that surrounds you can make you journey come to life.  Dr Hutchinson will discuss these attributes and present ways to more fully develop each.

 

9:45AM-10:45AM

Assert Yourself: Assertiveness Training
Presenter: Leonard Nasca
Registration Link:

http://asupdc14tempeassertyourself945.eventbrite.com

 

Are you someone who sits back to avoid conflict, and are looking for an effective way to change this about yourself?  When and how do you stand up for your personal boundaries?  There is a fine line between aggressive behavior and behavior that is assertive, learn the difference and how to use both effectively.  This class will give you practical tools and examples of how to use assertiveness to obtain your goals of success without compromising your integrity. 

 

9:45AM-10:45AM

Office of Equity & Inclusion Presents: How Can I Apply Equity and Inclusiveness within My Work Environment: Identifying Challenges and Sharing Insitutional Goals
Presenter: Kamala Green
Registration Link:

http://asupdc14tempeequity945.eventbrite.com  

 

At no other time have we had the knowledge, passion and conviction to produce significant change at ASU.  This workshop will discuss the differences between equity and inclusiveness and how each of us, regardless of our position, can make a difference in our respective work environments.  The presenter will also provide guidelines to address and overcome challenges in our respective jobs.  There will also be a discussion on the institutional vision to establish ASU as the model for a New American University, measured not by who we exclude, but rather by who we include and how they succeed, and how we can be in align with that goal in our day-to-day interactions with each other.

 

 

9:45AM-10:45AM

Financial Planning: Financial Empowerment and Strategies for Women
Presenter: Fidelity Investment
Registration Link:

http://asupdc14tempeinfinancialempowerment945.eventbrite.com

 

This workshop will highlight important facts about women in today’s economy, including challenges women face when it comes to saving for retirement and provide useful financial strategies to be empowered.

9:45AM-Noon

(2 Hour Session)

Social Media Marketing
Presenters: Natasha Karaczan and Casey Thomas
Registration Link:

http://asupdc14tempesocialmedia.eventbrite.com

 

*Note this is a 2 Hour Workshop Session

Are you interested in becoming a social media rockstar? In this session, you will learn tips to better manage your accounts, how to implement policies and procedures, tools to help you succeed and more. 

     

11:00AM-Noon

(In-Person Attendance and Webcast Option)

So You Think You Want to Be a Supervisor: Leadership & What It Takes to Get There
Presenter: Julie Binter
In Person Attendance Registration Link:

http://asupdc14tempebesupervisor11.eventbrite.com

WEBCAST Attendance Registration Link:

http://asupdc14webcastsupervisor11.eventbrite.com

 

Being a great supervisor is all about getting the work done and delivering results through other people. Supervisors require a very specific set of skills to make this happen. If you see a supervisory role in your future, then this course is for you.

11:00AM-Noon

Dealing with Difficult People
Presenter: Cory Dillon
Registration Link:

http://asupdc14tempedealingdifficultpeople11.eventbrite.com

 

Who are the difficult people in your workplace?  Tanks? Snipers? Know it alls?  The bad news is that we can’t make difficult people change.  The good news?  We CAN break free of their influence!  Join us to learn effective ways of managing difficult relationships!

11:00AM-Noon

Leadership Development: Managing Up
Presenter: Elena Moshinsky
Registration Link:

http://asupdc14tempemanagingup11.eventbrite.com

 

In today’s workplace, "managing up" is a valuable skill necessary to cultivate a strong working relationship with your manager. It allows you to show your value as an effective and reliable worker by helping to control the workload for you and your boss. This can result in your getting more responsibility and rewarding work. In this workshop you'll learn how to assess your current “managing up” skills; understand how well you know your manager, which is crucial when managing up; and learn about managing up guidelines to help you achieve success.

 

11:00AM-Noon

Financial Planning: Wealth Management: Protecting Your Family, Income and Assets
Presenter: Iris Look
Registration Link:

http://asupdc14tempewealthmanagement11.eventbrite.com

 

Learn how to utilize insurance as building blocks for your wealth and estate planning.

11:00AM-Noon

Career Development: Successfully Negotiating Opportunities
Presenter: Angela Haskovec
Registration Link:

http://asupdc14tempenegotiating11.eventbrite.com

 

Join us at this workshop where you can discover your worth and learn the elements of an offer package.  Finally, we will discuss general negotiating strategies that can be successful in moving to new positions or assuming different responsibilities within one’s current position. 

11:00AM-Noon

 

Eldercare and Long Term Care Planning
Presenter: Carol Aragon-Montgomery
Registration Link:

http://asupdc14tempelongtermcare11.eventbrite.com

 

 

Carol Aragon-Montgomery, owner of Montgomery & Associates, Inc., will be here to speak to you about long term care planning.  Whether you are attending as a family caregiver looking for answers or because you want to get your own ducks in a row, Carol will educate you about Arizona’s legal documents and signing requirements, provide information about crisis and pre-crisis options to fund long term care, and she will answer your questions about the long term care programs in Arizona [Arizona Long Term Care System (ALTCS) and Veterans benefits].

11:00AM-Noon

Graduate Women's Association Presents: Marketing Yourself & Strategies for Preparing Your Elevator Speech (Student Focused)
Presenter: Kammie Kobelyski
Registration Link:

http://asupdc14tempegwaelevatorspeech11.eventbrite.com

 

During this session, you will learn how to create your 30 second pitch.  We will demonstrate how to introduce yourself in various settings including casual events, networking events, and community events.  Most importantly, we will focus on how to approach a recruiter/colleague at professional conference or hiring event.  Please come prepared for a lively, interactive and dynamic session!

     
Noon-1:00PM

Conference Reception & Resource Fair
Location: MU Turquoise
Registration Link:

http://asupdc14tempeconferencereception.eventbrite.com

 

Networking is an important part of career development, and with that in mind the CSW and the Staff Council invite you to join us for the conference lunch break – which will feature both a reception and a resource fair.  This is a great opportunity to meet with fellow conference attendees.  During the reception, you will also have the opportunity to visit with a wide variety of organizations and vendors as part of the conference resource fair. There will be lots of great giveaways.   It promises to be a great event!

You bring your lunch, and we’ll provide dessert. 
For catering purposes, please register for this event if you are planning to attend.

 

12:15PM-1:00PM

Self-Care: Seeking Balance in Busy Lives
Presenter:  Joy Carter
Registration Link:  http://asupdc14tempeselfcare1215.eventbrite.com

Taking care of yourself can be a challenge. Work, family, and social commitments can leave us feeling overwhelmed and exhausted. In this workshop, you will discover what you can do to stay calm, cool, and collected when it feels like life is pulling you in many different directions. By the end of the workshop, you will have a specific plan of what you can do to care for yourself on a regular basis. So sit back, relax, and enjoy!
     

1:15PM-2:15PM

(In-Person Attendance and Webcast Option)

Manage Your Stress & Be Your Best
Presenter: Dr. Aaron Krasnow
In Person Attendance Registration Link:

http://asupdc14tempemanagestress115.eventbrite.com

WEBCAST Attendance Registration Link:

http://asupdc14webcastmanagestress115.eventbrite.com

 

 

This interactive workshop will provide tools for how to manage the daily stressors of our lives.  Dr. Aaron Krasnow will focus on useful, proven, and easy to learn techniques to lessen the impact of stress, improve our relationships, and be more effective at work.  At the end of the workshop participants will take with them strategies to apply at work and home, and will have gained the knowledge necessary to teach the ideas to others.

1:15PM-2:15PM

Faculty Women's Association Presents: Leading Upward: Power of Leadership and Social Influence
Presenter: Dr. Jess Alberts
Registration Link:

http://asupdc14tempefwaleadingupward115.eventbrite.com

 

 

Successful leadership requires strong communication and social influence skills. As a result, leaders often focus on skills that help them manage and influence their subordinates.  However, an equally important, but overlooked, set of skills are those that allow managers to create connections and to influence their supervisors and other powerful people within the organization. In this talk, we will focus on the importance of “leading upward,” communication skills that allow managers to create stronger connections with supervisors, and core social influences skills that help managers influence important others.

 

1:15PM-2:15PM

Retirement Planning -- Social Security and Your Retirement: Making the Most of Your Retirement
Presenter: Iris Look
Registration Link:

http://asupdc14temperetirementsocial115.eventbrite.com  

 

 

Now more than ever, it’s important for you to know how to get the most from your Social Security.  Learn how to make the right calls when it comes to Social Security and your retirement.

1:15PM-2:15PM

Women in STEM Presents: 'Lean In' Circles for Students (Student Focused Session)
Presenter: Women in STEM
Registration Link:

http://asupdc14tempestemleanin115.eventbrite.com

 

 
     

1:15PM-3:30PM

(2 Hour Session)

Supervisory Workshop: Motivating and Engaging Staff
Presenter: Cory Dillon
Registration Link:

http://asupdc14tempesupervisorysession115.eventbrite.com

*Note: This is a 2 Hour Workshop Session

Want to keep employees as productive and calm as possible during changing times?  Learn what motivates and engages them! This workshop reviews basic motivation theory and how to engage your employees.

1:15PM-3:30PM

(2 Hour Session)

Improving Your Communication Game
Presenter: Julie Binter
Registration Link:

http://asupdc14tempecommunicationgame115.eventbrite.com

*Note: This is a 2 Hour Workshop Session

How could playing a game of cards help you meet ASU’s core expectations? Don’t miss this opportunity to find out and learn how you can improve your ability to communicate and collaborate with your internal and external customers.

1:15PM-3:30PM

(2 Hour Session)

Effective Workplace Communication
Presenter: Kirsten Gjersted
Registration Link:

http://asupdc14tempeworkplacecomm115.eventbrite.com

*Note: This is a 2 Hour Workshop Session

Communication is often a complex subject, rich with emotions and confusion, but essential for us to understand to be successful at work and in life.  The session will explore three communication elements and offer development opportunities that will create a strong foundation for improving our interactions with others.

     

2:30PM-3:30PM

(In-Person Attendance and Webcast Option)

 

The Arizona State Retirement System & You: Destination in Sight
Presenter: ASRS
In Person Attendance Registration Link:

http://asupdc14temperetirementasrs230.eventbrite.com

WEBCAST Attendance Registration Link:

http://asupdc14webcastasrs230.eventbrite.com

 

Join us to learn about your Arizona State Retirement System (ASRS) pension benefit, how it’s calculated, retirement criteria, retirement options available, service purchase, and health insurance.

2:30PM-3:30PM

OKED Presents: Grant Writing Strategies for Staff
Presenter: Faye Farmer, Avery Wright, Jessica Robins
Registration Link:

http://asupdc14tempeokedgrantwriting230.eventbrite.com

 

This presentation will introduce OKED’s resources and offices involved in preparing proposals for sponsored research. Specifically, attendees will be able to (1) navigate Funding.asu.edu and Researchadmin.asu.edu, (2) identify and begin to parse federal solicitations, and (3) become familiar with best practice for proposal development including writing technical narrative, creating budgets, and teaming.

 

2:30PM-3:30PM

CareerWise Presents: Surviving Feedback: Demystifying the Myths of Receiving and Responding to Feedback
Presenters: CareerWise
Registration Link:

http://asupdc14tempesurivingfeedback230.eventbrite.com

 

Every piece of feedback is laden with multiple types of information. Not only do you learn about the content of what is said, but you may learn something about the person giving the feedback from the way in which they deliver it. You also learn about yourself – feedback helps us increase awareness of our “blind spots,” or the aspects of ourselves that we cannot see objectively. Many people fear feedback and perceive it as primarily a negative experience. However, even critical feedback can bring benefits, and how you choose to perceive it may have an impact on the eventual outcome of your communication. In this workshop you will learn to recognize your choices in interpreting feedback, identify the benefits of feedback, challenge self-defeating thoughts, and increase awareness about how your feedback may come across to others

 

2:30PM-3:30PM

Evaluating Your Project or Program: From Grant Proposals to Award Applications
Presenter: Sarah Polasky
Registration Link:

http://asupdc14tempeevaluatingproject230.eventbrite.com

 

 

In this session, the University Office of Evaluation and Educational Effectiveness (UOEEE) team will provide an overview of evaluation strategies for projects and programs. Specific topics will include many phases of evaluation, such as planning, implementation, and reporting, as well as special considerations for writing grant proposals or award applications. UOEEE promotes educational effectiveness by providing expert programs, resources, and services in social science research and evaluation, outcomes assessment, and testing and measurement for the university and its constituents.