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17th Annual Conference on Sustainability Strategies
“What’s Next? Moving Boldly into the Future”
Oct. 15-16, 2009 • Desert Willow Conference Center • Phoenix
Conference Presenters
Margie Albert, Focus on Customer Success
Margie Albert is an award winning media professional with over 25 years of experience working in the print, broadcast, radio and online industries. Albert launched FOCUS ON CUSTOMER SUCCESS in March 2009 and is now dedicated to training companies and NFP’s on how to use digital space to grow and meet objectives. Prior to that, Margie was the Director of Digital Development and Training for Gannett Broadcasting. She was responsible for training the sales staffs in 20 markets and conducting training sessions for many advertising agencies and clients within those markets. Margie’s expertise in digital media training was mastered while working for Gannett’s media properties (The Arizona Republic, KPNX-TV and azcentral.com) in Phoenix, Arizona. There she led integrated media sales teams and authored and launched an employee and client digital media training program. Margie earned the prestigious and highly selective Chairman’s Award at Gannett in 2007 in recognition of her many contributions to the company.
Dena Baldwin, Go Big! Enterprise
While working at the American Heart Association, Dena Baldwin held positions as Director of Marketing, Heart Walk, Heart Ball and also oversaw Major Gifts and worked with its National Office to implement new campaigns over a 7 year tenure. She has also worked for the American Cancer Society and Crisis Pregnancy Center as the Vice President of Development, maintaining a 3.5 million dollar budget. She has also spent over 3 years with Baldwin Consulting, LLC identifying, cultivating, and receiving four over a million dollar gift donations. In 2008, she joined forces with Karen LaPolice Cummins to create Go Big! Enterprise, a Boutique Company that offers National-level experience in the areas of diversifying income, multi-million dollar Capital/Stewardship Campaigns, Major and Estate Gift Development, and Organizational Strategic Planning and Training.
Alison Bailin-Batz, HMA Public Relations
Alison Bailin-Batz is a senior account executive with HMA Public Relations. Her responsibilities include client management, business development, strategic media relations, client relations, promotional marketing, spokesperson duties, social media coordination and implementation, crisis communications, event planning and issues management, and her passion lies in writing. Bailin’s diverse clients at HMA encompass the retail, event, restaurant, healthcare, government, tourism and nonprofit fields. She is a member of the Public Relations Society of America (PRSA) where, as a member of the professional development cluster, she heads up its media breakfasts and monthly luncheon programs. She also participates on the board of governors for the National Academy of Television Arts and Sciences Rocky Mountain Chapter (NATAS) and helps plan and coordinate the local Emmy Awards.
Christopher J. Bell, Musical Instrument Museum
Since December 2008, Christopher J. Bell has been overseeing the creation of an institutional advancement program for the Musical Instrument Museum (MIM) now being built in Phoenix. He is the former associate vice president of development for Carnegie Museums of Pittsburgh, a collection of four distinct museums that in 2008 successfully completed the largest capital campaign in the institute’s history, raising in excess of $160 million. Prior to joining Carnegie Museums, Mr. Bell managed the global education relations program at the former U.K.-based Marconi Communications. He previously worked in higher education advancement for more than 12 years, including serving as executive director of development for the Katz Graduate School of Business at the University of Pittsburgh. Since joining the MIM team, he has helped secure more than $6 million in cash and in-kind capital support for the museum, while building long-term strategic partnerships with a wide range of corporate benefactors, which thus far include Sony, Martin Guitars, Steinway & Sons, Target Corporation, and Fender.
Pam Betz, Betz & Company
Pam Betz is the principal of Betz & Company, a consulting firm which partners with the community through the design and implementation of comprehensive community resource development plans for both the nonprofit and for-profit sectors. Her consulting expertise focuses on fund development with emphasis on annual giving and special event fundraising, effective volunteer management and leadership development and community resource development planning and programming.
Pam serves as the current Executive Director of the Hon Kachina Council which inspires volunteerism by recognizing ordinary individuals doing extraordinary things, applauding them and presenting them as an example to motivate others to volunteer. Pam is a longtime member of the Association of Fundraising Professionals and an instructor for the Nonprofit Management Institute with the ASU Lodestar Center for Philanthropy & Nonprofit Innovation.
Brenda A. Blunt, CBIZ MHM, LLC
Brenda A. Blunt is a Managing Director with CBIZ MHM, LLC and Shareholder of Mayer Hoffman McCann P.C. (an independent public accounting firm). Brenda provides general business, tax planning and tax compliance services to exempt organizations, closely-held businesses, their directors/owners and other high net worth individuals in a wide range of industries. Her areas of specialty include exempt organizations, partnerships/limited liability companies, real estate transactions, and construction. She also represents clients before the Internal Revenue Service and other taxing authorities. Brenda is on the steering committee of the firm’s Not-for-Profit practice group, is the coordinator of its Not-for-Profit tax technical committee and is the Phoenix office’s CBIZ Women’s Advantage leader. She is a member of the American Institute of Certified Public Accountants (AICPA), the Arizona Society of Certified Public Accountants (ASCPA). She is a member of the ASCPA Not for Profit section steering committee, and a member and chair for the 2009 ASCPA Not for Profit Conference Task Force and a member of the Arizona Community Foundation Professional Advisory Board.
Allie Bones, Arizona Coalition Against Domestic Violence
Allie Bones is the Executive Director of the Arizona Coalition Against Domestic Violence (AZCADV). Throughout her career, she has held a variety of governmental and advocacy positions focusing on issues of violence against women, homelessness and hunger. Prior to her position, Allie worked for the AZ Department of Economic Security as the State Homeless Coordinator and Program Manager for domestic violence, homeless, and hunger programs. Before that, she was a Senior Program Analyst for Violence Against Women in former Governor Janet Napolitano’s Office for Children, Youth and Families, Division for Women. Allie was an Executive Director for the Arizona Coalition to End Homelessness just before joining the Governor’s staff, and she started her career with the AZCADV as a Systems Advocate, advocating and lobbying for systems changes to improve the lives of victims of domestic violence and hold offenders accountable.
Richard “Dick” Bowers, President, Herberger Theater
 Dick Bowers is committed to helping leaders set organizational direction; achieve alignment & establishing support systems to achieve goals. He was Scottsdale City Manager for nearly 10 years shaping an organization with noteworthy public support, many creative and productive initiatives and yielding a coveted “Triple-Triple A” bond rating. After 30 years of public leadership, he retired to expand his consulting support of quality organizations and their leaders, further develop his academic interests and volunteer in support of organizations serving youth and shaping community.
Dick received the International City Manager’s Association’s coveted “Outstanding Management Innovator” award and Public Technology’s “Technology Leadership Award” for his work in “creating an environment which fosters teamwork and excellence.” Dick was honored by the American Society of Public Administration with its “Superior Service Award”, received the Arizona Republic newspaper’s “Vision Weaver Award”, and is the recipient the Institute for Community Cultural Diversity’s Diversity Leadership Award for fostering cultural diversity and the 2001 Communities Celebrating Diversity’s Diversity Champion Award for “vision, courage and commitment to civil and human rights in the spirit of Dr. Martin Luther King.” In February 2000 he received the Jack DeBolske Award, the highest honor for an Arizona City Manager. He serves on the boards of Free Arts of AZ, the Arizona Arts Alliance, and the Downtown Phoenix Partnership which awarded him the prestigious 2007 Phoenix “DREAMR” award for impacting the design and success in downtown Phoenix, and serves on the Board of Free Arts of Arizona. He is the President and CEO of both the Phoenix Performing Arts Center (Herberger Theater Center) and the Phoenix Boys Choir.
He has provided a broad array of support for many organizations around the world ranging from personal leadership coaching for senior leaders to development of system wide culture change. His primary focus is the formation of high performing teams focused on shared mission & vision, sound values, and clear objectives. He believes in keeping things simple, direct and focused . . . avoiding the triumph of process over product.
Jason Bronowitz, W. P. Carey School of Business
Jason Bronowitz, Director of Entrepreneurship Initiatives and Instructor of Management at the W. P. Carey School of Business, is a second-year doctoral student in Business Education at Arizona State University and Director of Operations for ASU Online and Extended Campus. He splits his time directing ASU’s university-wide certificate in Knowledge Entrepreneurship and Innovation and growing ASU’s presence in online education. Jason currently teaches Introduction to Entrepreneurship, Creativity and Innovation, Venture Creation, and Entrepreneurship Education, at the undergraduate and graduate levels, and in the past, has taught Macroeconomics, Economic Development, and graduate courses in Business Education, including Entrepreneurship for Teachers, Financial Planning for Teachers, Economics for Teachers, and Developing Instructional Games. He holds a BA in Economics (2006) and an MA in Social Sciences and Economic Development (2007) from Binghamton University, where he served for three years as director of the university’s economic development think tank, Catalysts for Intellectual Capital 2020. Jason is Post-Secondary Representative for the Arizona Business Education Association and serves on the editorial board of the Business Education Digest and as a referee for the Delta Pi Epsilon National Conference.
Laura L. Bush, Ph.D., ASU Lodestar Center for Philanthropy & Nonprofit Innovation
Laura Bush is Manager of Curriculum Design and Innovation for the ASU Lodestar Center for Philanthropy & Nonprofit Innovation. In that role, she works with instructors in the Nonprofit Management Institute to translate their face-to-face curriculum to an online learning environment. Laura has extensive experience teaching literature courses online and providing one-to-one consulting services for faculty members seeking to teach online. For nine years, Laura has volunteered as a “big sister” in Big Brothers Big Sisters of Central Arizona, and she earned the Barry Starr Award for volunteer of the year in 2007.
Penelope Cagney, The Cagney Company
Penelope Cagney, MA, CFRE, has more than 20 years experience as a consultant in North America, Europe and Africa and has helped her clients with governance, planning and major fundraising efforts. She is an international presenter and has published extensively on fundraising and other nonprofit management topics. Her clients have included the Charities Aid Foundation of London, the Joffrey Ballet of Chicago, the Music Academy of the West ( Santa Barbara, CA), and the National Cultural Centre of Egypt. Among the numerous local groups she has worked with: the Desert Southwest Conference of the United Methodist Church; Audubon Arizona; Phoenix Theatre; Beatitudes Campus, and the YMCA. She has taught graduate nonprofit management courses for the School of the Art Institute and Columbia College, Chicago, and created an arts management program for American University in Cairo, Egypt. She is on the National Arts Marketing Steering Committee for the Arts and Business Council of Greater Phoenix, a member of the boards of AFP and the Arizona Costume Institute and a member of the Alliance of Nonprofit Management. Ms. Cagney is the author of the forthcoming “Consulting for Results with Nonprofits” (Jossey-Bass, March 2010).
Cassidy Campana, Parenti Communications
Cassidy Campana, a native of Scottsdale Arizona, has worked in the Arizona market for more than 15 years as a public relations and political consultant. She has worked in numerous aspects of marketing and message management including public relations, strategic planning, grass roots mobilization, and client services. Currently, she represents a number of local companies and nonprofits including DMB Associates, Inc., Mountain Park Health Center, and Aetna. Before starting her own firm, Parenti Communications, she served as the associate director of public relations a regional advertising agency where she managed a diverse client portfolio including Valley Metro, National Bank of Arizona, and the Human Services Campus. Her media and community relationships allow clients to reach targeted audiences and influencers around the State. On the political side, Cassidy has managed and/or consulted on over a dozen local and statewide campaigns and initiatives. She serves as a board member for Valley Leadership, Mesa Arts Center Foundation, and the KAET Community Advisory Board. Cassidy is a proud graduate of Valley Leadership Class XXV and continues to volunteer for the Leadership Institute program.
Sam Campana, National Audubon Society, Audubon Arizona
Sam Kathryn Campana, well-known advocate on behalf of the arts and environment, has been the leader for many quality of life issues in Arizona. Sam helped create Arizonans for Cultural Development after serving on the founding Board of the Scottsdale Center for the Arts and went on to be its first successful Executive Director, serving in that role for almost fifteen years. She is Chairman Emeritus of the organization, now known as Arizona Citizens for the Arts. Concurrently she served on the Scottsdale City Council for two terms (1986 – 1994), ran for an open seat for Mayor, and served from 1996-2000. Her vision and planning for an urban downtown, an active waterfront, light rail connections, an ASU presence, an expanded public art program, and a connected open space from Scottsdale’s northernmost border to Tempe are all now coming to fruition. After an International Leadership Fellowship in 2001, she was recruited by the National Audubon Society to establish their state office Audubon Arizona here – and to head up a membership of 10,000, nine active chapters, and an 8,000 acre Research Ranch. Audubon Arizona has just completed a $7.3 million campaign to build a nature education center on the banks of the Salt River on Central Avenue. It will open to the public in October.
Karen LaPolice Cummins, Go Big! Enterprise
Karen LaPolice Cummins was with the American Heart Association for over twelve years starting as Director of Finance and moved into Vice President of Planned Giving, Executive Director of Phoenix and Senior Vice President over Major Markets in Phoenix, Denver and Hawaii. Through her time with the American Heart Association, Karen attained knowledge and expertise in the areas of Major Gifts, Estate Planning, Corporate and Individual Fundraising, Marketing, Board Development and Organizational Leadership. In 2008, she joined forces with Dena Baldwin to create Go Big! Enterprise, a Boutique Company that offers National-level experience in the areas of diversifying income, multi-million dollar Capital/Stewardship Campaigns, Major and Estate Gift Development, and Organizational Strategic Planning and Training.
Missie D’Aunoy, Habitat for Humanity, Central Arizona
Missie D’Aunoy has been a fundraising professional for over twelve years. She served as the Director of Development for St. Vincent de Paul School from 1994 to 2001. While as St. Vincent de Paul School she developed and implemented their fundraising program, including establishing an endowment and grant writing, prospect research, public relations and marketing, special events, newsletter publication, community outreach, volunteer management and strategic planning. Missie then joined Habitat for Humanity Valley of the Sun as the Manager of Individual Giving. She was promoted to Director of Development in 2002 and was named Chief Development Officer in 2005. Missie has grown the two person department into a nine person operation that raised $2 million annually now more than $5 million annually. Missie oversees all fundraising and volunteer programs including special events, direct mail and individual giving, major gifts, planned giving, grants, prospect research, home sponsorship, recognition, marketing & public relations and gift management. With the merger of the Habitat affiliates Missie was named Chief Operating Officer for Habitat for Humanity Central Arizona. She continues to oversee the fundraising and volunteer programs as well as family services, human resources and administration.
Elizabeth Ditlevson, Arizona Coalition Against Domestic Violence
Elizabeth Ditlevson is currently the Director of Domestic Violence Services at the Arizona Coalition Against Domestic Violence where she provides support to Domestic Violence service providers, directs the Training and Legal Advocacy Hotline Departments, and is a member of the agency’s Coordinating Team. Ms. Ditlevson previously served the Coalition as a Training Coordinator. As a Training Coordinator she presented on domestic violence with focus on the healthcare response to domestic violence and teen dating violence. Prior to her current position she worked at a Phoenix, AZ domestic violence shelter as a Victim Advocate. Ms. Ditlevson has also had experience organizing activist projects around the issue of violence against women such as The Clothesline Project and Take Back the Night.
Robert E. Duea, ASU Lodestar Center for Philanthropy & Nonprofit Innovation
Robert E. Duea served as President and CEO of Lutheran Social Services of Wisconsin and Upper Michigan (LSS) for 17 years, retiring in 2002. During Bob’s tenure, the agency became one of the largest not-for-profit human service organizations in the country, growing from a traditional family and children’s agency to one known for innovation and an increasingly diverse range of services. From 2002-2003 Bob served as the Interim Chief Operating Officer of the Alliance for Children and Families. He restructured this national membership organization as well as carried out a successful executive search for leadership of the organization. In 2007, Bob returned to the Alliance as Interim COO to manage the association and conduct the search for permanent leadership. Bob recently joined the staff of the ASU Lodestar Center for Philanthropy & Nonprofit Innovation as a Professional-in-Residence, providing technical assistance and training for nonprofits n Arizona. He also serves as a Senior Advisor for B&D Consulting (a government relations firm) in Washington DC, working with not-for-profit human service organizations seeking federal funding and assistance. He is a member of the Executive Select Consultant Group for the Alliance for Children and Families. He continues to serve as a member of the consultation team for Lutheran Services in America.
Robin E. Dunn, Make-A-Wish Arizona
With more than 23 years of professional fundraising experience, Robin E. Dunn, CFRE, began her career in the mid 1980’s in the development/alumni department of Azusa Pacific University in southern California. She has led fundraising/marketing efforts for various organizations including Food for the Hungry International, Christian Family Care Agency, the Phoenix Boys Choir, West Valley Child Crisis Center, and UMOM New Day Centers. Ms. Dunn is currently serving as the President of the Board for the Greater Arizona Chapter of the Association of Fundraising Professionals (AFP), and is a member of the Community Integration and Health Network Council (CHIN) for Catholic Healthcare West/St. Joseph’s Hospital. She has helped raise more than $30 million through campaigns for the Phoenix Boys Choir, West Valley Child Crisis Center, and UMOM New Day Centers. She is currently working with the board of directors of the Make-A-Wish Foundation of Arizona to raise $10 million in endowment as part of a $100 million national Wishes Forever campaign. Among this past year’s achievements: improved internal controls and expense to revenue ratio (from 68 percent to 77 percent); held a successful Wish Ball in April ($500,000 gross revenue/$350,000 net), opened a new satellite office in Prescott and increased fundraising efforts for Northern Arizona; developed partnerships with the four major sports teams and local athletes who help grant wishes for children; increased statewide active wish granting volunteers from approximately 40 – 150 and as part of a $3.8 million annual budget, granted 237 children their wishes – largest annual number for the Chapter since its inception!
Abbie Fink, HMA Public Relations
Abbie S. Fink is vice president/general manager of HMA Public Relations. She has been with the firm since 1993. Fink serves as HMA’s primary media trainer. She has conducted training and media familiarity sessions for such clients as: Arizona Game and Fish Department, Partnership for a Drug Free America, Arthritis Foundation, Arizona Bridge to Independent Living, Inlign Wealth Management, and Central Garden and Pet Company, to name a few. Active in the community, she is currently president-elect of the Phoenix Chapter of the Public Relations Society of America and on the board of directors for the Boys and Girls Clubs of Greater Scottsdale.
Joel Robin Goldenthal, Jazz in Arizona
Joel Robin Goldenthal spent the 70’s in fundraising and development with New York University and Arizona chapters of United Cerebral Palsy, American Lung Association, and the Easter Seal Society. At the age of 29, he became the executive director of the MS Society, Arizona Chapter. In the early 80’s, Mr. Goldenthal left the nonprofit sector to run his own creative services business, specializing in direct response advertising and infomercials. He was the rare winner of a Rocky Mountain Emmy Award for a retail commercial that he wrote and produced. Concurrently, Mr. Goldenthal has maintained a professional performance career as a jazz pianist in the Valley. In 2000, based on his unique blend of experience, he was approached by Jazz in Arizona, an all-volunteer nonprofit organization, to serve on it its board. Realizing that the 25-year-old organization was stuck at an annual budget of $50,000, he sought seed money to establish a part-time paid executive director position and forged an ambitious strategic plan. Today, the budget has more than quadrupled through diverse revenue streams including grants, major gifts and fundraising performances; there is a new engaged board of directors; and Jazz in Arizona is a leader in jazz presentation with more than 30 live jazz events a year, youth education with programs in 60 elementary schools annually reaching 8000 children, scholarships awarded to promising jazz students, and the promotion of America’s original art form – jazz.
Damon Gross, Arizona Public Service
Damon Gross is a Media Relations Consultant for Arizona Public Service, the state’s largest and longest serving electric utility. In this capacity, Damon serves as a company spokesperson, handling everything from daily media inquiries to crisis communications. During the summer of 2004, he served as the company’s lead spokesperson during the crisis that ensued after the July 4 fire at the major transmission substation west of the Valley. Other responsibilities include formulating communications strategies, consulting company executives on various issues and leading the company’s media training efforts, providing instruction to internal and external audiences. Prior to joining APS in 1998, Damon was an award winning newspaper journalist and magazine editor. Outside of the office Damon is active with Big Brothers Big Sisters of Central Arizona as a Big Brother and board member. He also Serves on the board of the Phoenix Ronald McDonald House, is a member of the Fiesta Bowl Committee and coaches Little League baseball.
Robin Hanson, Prudential Financial
Robin Hanson is the Associate Manager of Local Initiatives for Prudential. She leads local volunteer efforts; including heading a local volunteer team through planning events and marketing volunteer programs, as well as coordinating event sponsorships. Robin enjoys speaking to diverse groups on such topics as “Networking for Women,” “Building Partnerships,” and board development. Robin has served as a Commissioner on the Governor’s Commission for Service and Volunteerism, is a past President and current Membership Chair of the Central Arizona Corporate Volunteer Council and the program chair of Valley Contributors Network. She is also the past board chair of Hands on Greater Phoenix, and currently on the advisory board for Arizona College Scholarship Foundation.
Matthew Harrison, M&I Wealth Management
Matthew joined M&I in 2008 and his current responsibilities as Vice President of Portfolio Management include managing portfolios for not-for-profits, endowments, foundations, pension plans and high-net-worth individuals and families. Matthew is the specialist handling Not-For-Profit accounts in the Western region. Out of college, Matthew joined a large investment fund in San Diego as an equity analyst. In 2005, he became a portfolio manager for Northern Trust in Phoenix. In his most recent role at Northern Trust before joining M&I, Matthew was the institutional portfolio manager for Arizona handling investments for endowments, foundations, pension plans and not-for-profits. Matthew has earned the right to use the Chartered Financial Analyst® (CFA®) designation and is a Certified Investment Management AnalystSM (CIMA®) professional. He is involved with several charities and organizations in Tucson, including his role as a board member for the Tucson CFA Society, a member of the Professional Advisory Committee for the Community Foundation for Southern Arizona, and a finance committee member at the Center For Desert Archaeology.
Doug Hirano, Asian Pacific Community in Action
A graduate of the UCLA School of Public Health, Doug Hirano began his career working for the Centers for Disease Control and Prevention in STD control and tobacco prevention. From 1987 through 2002, he worked for the Arizona Department of Health Services, managing the HIV/AIDS and Primary Care offices. Most recently, he has worked for two Phoenix-based nonprofit agencies: Mountain Park Health Center and the Asian Pacific Community in Action. As Executive Director of the Asian Pacific Community in Action, he directs programs in the areas of women’s health, tobacco control and hepatitis B.
Todd Hornback, DMB Associates, Inc. (Moderator)
Todd Hornback has dedicated his career to building strong, caring communities. He has over twenty years of experience in community organizing and development. Todd is responsible for all community operations of two communities (Verrado in Buckeye and Marley Park in Surprise). Prior to joining DMB, Todd served in a variety of nonprofit leadership roles, including: President & CEO of Parents Anonymous of Arizona; President & CEO of the Alliance of Arizona Nonprofits; and Executive Director of Scottsdale LINKS. Before moving to Arizona, Todd held multiple leadership positions in San Diego, California where he focused his career on youth and family development. Todd currently serves as the Chairman of the Board of Directors for West Valley Arts Council, Chairman-Elect of the Buckeye Valley Chamber of Commerce, Leadership Council member for ASU’s Lodestar Center for Philanthropy and Nonprofit Innovation, and member of the United Way’s West Valley Regional Council. Todd has a masters’ degree in Human Services Administration and a bachelor’s degree in Public Health Education.
Marita Klein, Klein Consulting
Marita Klein of Klein Consulting did her Ph.D. research on personality characteristics that help people stay healthy under stress. She has worked extensively as psychologist and coach in Africa, Canada and the US with individuals as well as organizations in identifying stressors, and honing stress management skills. She specializes in leadership stress and helps people find innovative ways to get rid of stress and become re-energized around their passion.
Carol Klimas, Off Madison Ave
Carol Klimas serves as director of public relations with Off Madison Ave, an integrated communications firm based in Tempe, Arizona where she manages a diverse portfolio of clients including Nike Reuse-A-Shoe, Southwest Human Development and Valley of the Sun United Way. With an emphasis on healthcare, government and nonprofit public relations, Carol’s work for her clients includes national media relations, media training, strategic counsel, audience engagement and crisis communications. For former clients such as the World Agricultural Forum, Laurus Healthcare and the Catholic Arch Diocese of St. Louis, Carol helped implement event strategies for global forums attended by thousands and covered by journalists globally. Some of these events included a conference on sustainable agriculture with ministers of agriculture from 50 countries around the world for the World Agricultural Forum and launching a new online health forum for Laurus Healthcare. She further utilizes her marketing communication background by contributing her time pro-bono to the Arizona Foundation for Women where she serves on the marketing committee as head of the public relations group. She also provides support for local organizations focused on women and youth, such as UMOM New Day Center, and is a strong advocate for organ donation awareness and education.
Clyde Kunz, Arizona Theatre Company
After four years in Phoenix at the Phoenix Art Museum, Clyde Kunz moved to Tucson in 1996, becoming Executive Directorship of the Tucson Symphony Orchestra. In 2000 he formed Clyde Kunz & Associates, which continues to provide fundraising and nonprofit management services to nonprofit organizations. Once more a resident of Phoenix, he serves full-time as Chief Development Officer of Arizona Theatre Company, with fund development responsibilities in both Tucson and Phoenix. He has also been for a number of years on the Consultant Roster of the Arizona Commission on the Arts. Awarded his CFRE (Certified Fund Raising Executive) credential in 1995, Mr. Kunz is actively involved in his profession. He has served as President of the Association of Fundraising Professionals, Southern Arizona Chapter; as Chair of LEAVE A LEGACY® Southern Arizona; and as President of the Planned Giving Roundtable of Southern Arizona. In 2005 he was named “Outstanding Fund Raising Executive” by the Association of Fundraising Professionals Southern Arizona Chapter. As a volunteer he currently serves on the national Board of the Episcopal Church Foundation, and as a member of the Board of the Women’s Foundation of Southern Arizona. His nearly 20 years working with charitable organizations have been primarily focused on fundraising, and he is widely known throughout Arizona for his expertise in capital campaigns and nonprofit management.
Robert J. Leslie, Mutual of Omaha Bank
Rob Leslie is Mutual of Omaha Bank’s CRA Officer and its Director of Nonprofit Services; he provides specialized industry knowledge and financial strategies specifically catered to the nonprofit community. He has extensive practice in financial management consulting, audits, and income tax services for hundreds of nonprofits across the country. Rob’s duties also include national direction and regulatory compliance for the bank regarding the Community Reinvestment Act. In addition to his current director’s position at Mutual of Omaha Bank, Mr. Leslie is a Faculty Associate in the Lodestar Center for Philanthropy & Nonprofit Innovation at Arizona State University. He is recognized for teaching and lecturing to nonprofit executives through national and local associations, including the American Institute of Certified Public Accountants. Prior to joining Mutual of Omaha Bank, he served as national director of Nonprofit Services for a national CPA firm. His civic responsibilities include giving back to the community by serving as a board member and on several finance committees for both local and national nonprofit organizations.
Pat Lewis, ASU Lodestar Center for Philanthropy & Nonprofit Innovation
Patricia F. Lewis, ACFRE, serves as Sr. Professional-in-Residence, Faculty Associate, at the Lodestar Center for Philanthropy and Nonprofit Innovation at Arizona State University. Prior to moving to Arizona, she served in the faculty position of Nonprofit Professional-in-Residence at George Mason University in Virginia where she managed the graduate Nonprofit Management Studies program. Ms. Lewis is immediate past President and Chief Executive Officer of the Association of Fundraising Professionals (AFP) -- formerly known as the National Society of Fund Raising Executives (NSFRE) -- in Alexandria, Virginia. Concurrently, she served as Secretariat to the World Fundraising Council. She is a trainer for the Leader-to-Leader Institute (formerly the Drucker Foundation) and has served as chief operating officer of the National Center for Nonprofit Enterprise. Ms. Lewis’ extensive professional and volunteer service has focused in the areas of professional development, youth causes, mental health and civic work and she has acquired more than thirty years professional experience in not-for-profit management, governance and fund raising.
Jack Marks, St. Mary’s Food Bank Alliance
Jack Marks has more than 30 years of professional fundraising experience. He joined St. Mary’s Food Bank Alliance five years ago as Chief Development Officer. The recently completed fiscal year netted $10.1 million in community donations to support the operation of the Food Bank, a 15 percent increase over the prior fiscal year’s fund raising results. Additionally, he is directing $10 million capital campaign, which has commitments totaling 90 percent of its goal. St. Mary’s is also in the initial phase of developing an endowment building initiative. Mr. Marks also oversees the Food Resourcing Department, which has responsibility for soliciting all food donations and overseeing all food drives. Last year, St. Mary’s received and distributed 67 million pounds of food, making it the largest food bank in the country. Prior experience includes directing Arizona State University’s first ever capital campaign, helping ASU to raise $111 million.
Pam Martin, Ph.D, Homeward Bound
Dr. Pam Martin has spent thirty years as a nonprofit executive focused on family issues, primarily women and children, including Girls Clubs of Florida, Women’s Resource Center of Florida, and the Transition House in Santa Barbara, California. Dr. Martin joined Homeward Bound, a transitional housing program for homeless and domestic violence families with children in metropolitan Phoenix, Arizona, as its first full-time Executive Director in March 1992. Under her leadership, Homeward Bound has grown to be the largest provider of transitional housing in Arizona. They have leveraged public and private funds, developing an owned inventory of 97 single family housing units scattered throughout Maricopa County. In 2000, in response to Welfare Reform, as well as other community factors, the agency opened a $9.2 million national model project -- The Thunderbirds Family Village.
Kari Mather, Olson Communications Inc.
Kari Mather has been a part of the OCI team since Spring 2005, cultivating her career in public relations by taking on increasing leadership as an account team member. Her areas of account focus have included sustainability, food and beverage, hospitality, natural products, retail and real estate. She has experience with strategic and tactical execution of consumer and trade media relations on local, regional and national levels; social media; community relations; event planning; promotions; and employee relations. Mather is an active member of the Public Relations Society of America, currently serving as a member of the Board of Directors and chair of networking events for the Phoenix Chapter.
Ruth McCambridge, Editor-in-Chief, The Nonprofit Quarterly
 Ruth McCambridge is the Editor in Chief of the Nonprofit Quarterly, a leading journal for nonprofit leaders, with a mission to promote active democracy through strengthening the nonprofit sector. NPQ tracks and provides analyses of important trends in the nonprofit sector and philanthropy, monitors public policy relative to nonprofits and provides well tested but cutting edge information on nonprofit management.
Currently McCambridge is speaking nationally on the evolving findings of NPQ’s research project, “Nonprofits in the Age of Obama.” This multi-faceted series tracks the effects of the downturn and a new political landscape on nonprofits of various sizes, types and geography.
Before taking the Nonprofit Quarterly national in 1987, McCambridge worked for twenty years in community based organizations which combined service delivery on a self-help model with social change, and for ten years at the Boston Foundation providing capacity building resources to nonprofits from a pool established by local public and private funding sources.
Michelle Olson, Olson Communications Inc.
Michelle Olson is the president of Olson Communications Inc. Under Michelle Olson’s direction, Olson Communications has stayed at the forefront of changing media and interactive platforms, and includes social media and other online initiatives in all campaigns and programs. She’s an active user of Twitter, Linked-In and Facebook, and lesser known social networks that keep her connected to her hobbies. In 2003, Michelle was recognized by the Phoenix Chapter of PRSA with the prestigious Percy Award for her contributions to the public relations industry. Her firm was recognized as “Up and Coming” in BizAZ magazine in 2003, and as “One to Watch” in 2004 by Arizona Business Magazine. Olson Communications continues to rank favorably in The Business Journal’s Book of Lists, and Arizona Business Magazine’s Ranking Arizona. She has significant experience in crisis communications and national consumer and trade media relations across industries, including real estate, hospitality/tourism, wellness and environmental sustainability. Michelle provides clients with strategic planning, media relations, social media planning and execution, public involvement, crisis communications and event coordination.
Cary Pfeffer, ClearComm Consulting
In more than 20 years as a reporter and newscaster, Cary Pfeffer covered every kind of story, from fires and earthquakes to documentaries in Vietnam and an interview with the President on Air Force One. These days, he heads a firm he established in 2002 called ClearComm Consulting. The company works with clients when they communicate with the media and live audiences, providing them with a competitive edge through training and consulting. Cary Pfeffer has worked with clients reaching audiences all over the world and brings his passion for clear, impactful speech to each session he teaches. The clients ClearComm works with include Midwestern University, the United Way, Cold Stone Creamery, HOK, Philosophy, the City of Glendale and LifeLock. In addition, Cary sits on the Boards of three nonprofits.
Luz Sarmina, Valle del Sol, Inc.
Luz Sarmina has served as President and CEO of Valle del Sol, Inc. since 1995, a nonprofit organization that provides a variety of behavioral health, social services and Latino leadership development programs to the community. Under her leadership, the organization has increased annual revenues from $2.5 million to $13.5 million and grown from 56 employees to more than 200. Her goal has been to increase the capacity of the agency to “provide services from cradle to grave” and she is currently leading the organization through a $2.3Million capital campaign. After earning her master’s degree in social work 1976, she worked in the not for profit; for profit and government arenas. Luz has gained a reputation as a decisive and effective leader and an effective advocate for Latinos and the broader community. She has been quoted as saying that she defines success as “Being able to look in the mirror and be proud of how I have treated other people that day. It means to do so honestly and fairly, and hopefully with a sense of humor.”
Art Taylor, CEO, Better Business Bureau Wise Giving Alliance
 Herman “Art” Taylor is president and chief executive officer of the BBB Wise Giving Alliance. As its head, he oversees all aspects of the organization’s work, which includes setting standards for soliciting organizations, evaluating individual national charities in relation to these standards, promoting charity accountability and providing a variety of materials on informed giving to individual, institutional and business donors.
Under Mr. Taylor’s leadership the Alliance developed an online charity evaluation tool that has allowed the organization to expand its capacity to report on charities at the national and local level. In addition, the organization introduced and implemented the charity seal now used by national charities to indicate adherence to the comprehensive standards for charity accountability. It is estimated that more than 1 billion impressions of the charity seal exist in the public domain on solicitations, web sites and other charity publicity giving donors a clear concise and accessible means of knowing whether an organization meets the WGA standards.
Before joining the Alliance, Mr. Taylor headed the Opportunities Industrialization Centers of America, Inc. (OICA) from 1990 to 1999. During his tenure, the OICA network of employment and training programs grew to serve more than two million disadvantaged and under-skilled Americans, with affiliates in 70 cities. He now serves as OICA’s Board Chair. He has been a trustee of Franklin & Marshall College since 1996 and is a member of the Association of Fundraising Professional’s Ethics Committee. He served as vice chair of the Independent Sector, where he was a Board member from 1998 to 2003, and served on the Board of the National Committee for Responsive Philanthropy. The Nonprofit Times named him four times one of its “Power and Influence Top 50” people in the nonprofit sector. He is a highly respected and sought after voice in the nonprofit sector on charity accountability and issues affecting the sector’s health and viability.
James Teter, Goodwill Industries of Central Arizona
Jim Teter, President and Chief Executive Officer of Goodwill, has more than 30 years of experience with high-profile corporations such as IBM and AVNET. Most recently, he was Chief Operating Officer of Calence, LLC in Tempe, Arizona. Prior to his tenure with Calence, Teter served in a number of roles with Avnet including President of Avnet’s Enterprise Solutions Division, Senior Vice President of Strategic Business Development, Senior Vice President Marketing in the IBM Business Unit and Senior Vice President Sales and Marketing for Savoir Technology Solutions- which was purchased by Avnet in late 1999. Teter has cochaired South Texas United Way’s business campaigns, served on the Board of the American Heart Association, was an active member of the Corpus Christi Economic Development Corporation and served on the external executive committee for Texas A&I University (now part of the Texas A&M University System). Teter has actively supported Respite Care of San Antonio, Hacienda de Los Angeles in Phoenix and Paiute Neighbor Association in Scottsdale.
Paulette Tichenor, Lynne Brown & Associates
When Paulette moved to Phoenix in 1989, she started a consulting firm which focused on team and employee development. During the following 16 years, she worked with such companies as American Express, Honeywell, Hamilton Standard and Motorola. In addition, Paulette was an adjunct professor at W.P. Carey School Business for 3 years teaching the Team Development class in their undergraduate program. In 2003, she became Human Resource Director and Leadership Team member for one of her long term clients, Kearney Electric and continues as a resource for Lynne Brown and Associates.
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