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Hugh Downs School of Human Communication

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Dr. Sarah Tracy

Associate Professor

Organizational Communication

STA 434

(480) 965-7709

sarah.tracy@asu.edu

Sarah J. Tracy (Ph.D., University of Colorado-Boulder, 2000) is associate professor and director of the HDSHC Initiative for Work, Life and Wellness. Her principal research interest is organizational communication and her scholarly work focuses upon emotion and work-life wellness issues within organizations, particularly bullying in the workplace, burnout, stress and "emotion labor"--considered to be the construction of an organizationally-specified facial or bodily display of emotion. Her ethnographic field research has focused upon correctional officers, 911 emergency call-takers, cruise ship employees and the targets of workplace bullying.

She is coauthor of the book Leading organizations through transition: Communication and cultural change and her work has appeared in Management Communication Quarterly, Communication Theory; Human Communication Research, Qualitative Inquiry, Journal of Applied Communication Research and The Western Journal of Communication. She has earned awards for both her research and teaching, and regularly teaches organizational communication, qualitative methods and the televised version of "Introduction to Human Communication".

A recent study by HDSHC's Project for Wellness and Work-Life has been published in Management Communication Quarterly, November 2006.  To access the complete article:  Tracy, S. J., Lutgen-Sandvik, P., & Alberts, J. K. (2006). Nightmares, Demons and Slaves: Exploring the Painful Metaphors of Workplace Bullying. Management Communication Quarterly, 20, 148-185

To read various media stories on Dr. Tracy's research:

http://www.asu.edu/clas/communication/about/wellness/news/index.htm

To read a recent white-paper on workplace bullying by Tracy, Alberts & Rivera:

http://www.asu.edu/clas/communication/about/wellness/documents/HowtoBusttheOfficeBully.pdf

Link to CV