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Hugh Downs School of Human Communication

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Recent Publications

Professor Jess Alberts and Associate Professor Angela Tretheway of the Hugh Downs School recent article published by the Greater Good Science Center, UC-Berkeley on successful relationships documents research indicating that a successful relationship doesn’t just depend on how partners divide their household chores, but on how they each express gratitude for the work the other one puts in.  The complete article, Love, Honor, and Thank can be viewed online in the Greater Good magazine:   http://peacecenter.berkeley.edu/greatergood/current_issue/alberts.html

or as a PDF document,  Love, Honor, and Thank  

The Greater Good  highlights ground breaking scientific research into the roots of compassion and altruism. It fuses this science with inspiring stories of compassion in action, providing a bridge between social scientists and parents, educators, community leaders, and policy makers.

 

White Papers

The Business Cost of Bullying in the Workplace  (listed under Links & Articles)

This paper is by Tamara Parris, a workplace bullying consultant. (www.businessaccountability.com)

PWWL Report# 0701:  How to Bust the Office Bully:  Eight Tactics for Explaining Workplace Abuse to Decision Makers

Nearly one-fourth of American employees will experience office bullying at some point in their work history.  Unfortunately, a story of abuse that is not deemed credible is unlikely to motivate those in power to step in and stop the bullying. This not only damages the target of abuse, it also is costly for witnessing coworkers and the organization as a whole. In response to this dilemma, this article provides eight tactics to help bullying targets best tell their stories so that other people listen, find them credible, and bring about change.

 

Publications

Tracy, S. J., Lutgen-Sandvik, P., & Alberts, J. K. (2006). Nightmares, Demons and Slaves: Exploring the Painful Metaphors of Workplace Bullying. Management Communication Quarterly, 20, 148-185.

Lutgen-Sandvig, P.  (2006).  Take this Job and…: Quitting and Other Forms of Resistance to Workplace Bullying.  Communication Monographs, 73, 406-433.

Tracy, S. J., & Trethewey, A. (2005).  Fracturing the Real-Self-Fake-Self Dichotomy: Moving Toward Crystallized Organizational Identities.  Communication Theory, 15, 168-195.

Tracy, S. J. (2005).  Locking up Emotion: Moving Beyond Dissonance for Understanding Emotion Labor Discomfort.  Communication Monographs, 72, 261-283.  Lead Article.

Tracy, S. J. (2004).   The Construction of Correctional Officers: Layers of Emotionality Behind Bars. Qualitative Inquiry, 10, 509-533.

Lutgen-Sandvig, P. (2003).  The Communicative Cycle of Employee Emotional Abuse:  Generation and Regeneration of Workplace Mistreatment.  Management Communication Quarterly, 16, 471-501.

Trethewey, A. (2001).  Reproducing and Resisting the Master Narrative of Decline:  Midlife Professional Womens Experiences of Aging.  Management Communication Quarterly, 15, 183-226.