Student Services Manual (SSM)

Interim Posting

Note: At the request of the provost, a vice provost, or a vice president, this policy has been posted in the interim between scheduled posting dates by University Policy Manuals Group because it has significant and urgent importance for the university community. This policy will be included in the publication process by the next feasible posting for online policies and procedures.

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Effective: 7/20/2015

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SSM 701–06: Service Animals on ASU’s Campuses

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To comply with federal and state laws regarding individuals with disabilities accompanied by a service animal

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The Rehabilitation Act of 1973, 29 United States Code §§ 701–796
Americans with Disabilities Act (ADA) (1990, 2008), 42 United States Code § 12101 et seq.
Arizona Revised Statutes (ARS) § 11-1024 - Service animals; rights of individuals with disabilities; violation; classification; definitions
Disability Resource Center

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Arizona State University is committed to compliance with state and federal laws regarding individuals with disabilities. Individuals with disabilities may be accompanied by their service animals on all ASU campuses where members of the public or participants in services, programs, or activities are allowed access. See also the DRC Web site for additional information about DRC services and procedures.

Definition and Identification of a Service Animal

By law, a service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Federal law does not require that the animal wear any type of vest or badge indicating that it is a service animal, nor does the law prohibit any particular breed of dog from being a service animal.

Note: Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals. However, on a case-by-case basis, the university may permit miniature horses on campus, consistent with applicable state and federal laws.

When it is not readily apparent that an animal is a service animal, the university has the right to inquire whether or not the animal is required because of a disability, as well as what work or task the animal has been trained to perform.

Responsibilities of Individuals with Service Animals

The university is not responsible for the care or supervision of a service animal. Individuals with disabilities are responsible for the control of their service animals at all times and must comply with all applicable laws and regulations, including vaccination, licensure, animal health, and leash laws. With respect to leash laws, a service animal shall be restrained with a harness, leash, or other tether, unless an individual’s disability precludes the use of a restraint or if the restraint would interfere with the service animal’s safe, effective performance of work or tasks. If a service animal is not tethered, it must be otherwise under the individual’s control, whether by voice control, signals, or other effective means.


The university may exclude a service animal from campus if its behavior poses a direct threat to the health or safety of others or when its presence fundamentally alters the nature of a program or activity. Furthermore, the university may ask an individual with a disability to remove a service animal from campus if the animal is out of control, and the individual does not or cannot take effective action to control it, or if the animal is not housebroken.

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