Student Services Manual (SSM)

SSM 201–09 Table

The student:

1. inquires at the dean’s office of the college of the student’s major regarding the requirements for processing a medical/compassionate withdrawal and information about conditions for returning to ASU that the college may stipulate
2. obtains a Request for Documented Medical/Compassionate Withdrawal form
3. obtains medical/compassionate documentation from the attending health care provider or other official
4. fills out the student portion of the form
   
   

   and

5. submits the required documentation with the form to the designee of the college of the student’s major for medical/compassionate withdrawals.

The college designee for medical/compassionate withdrawals reviews the student’s request and approves or disapproves it. If the medical/compassionate withdrawal is approved, the college designee for medical/compassionate withdrawals:

1. retains the original Request for Documented Medical/Compassionate Withdrawal form and all original documentation for five years
2. sends a copy of the Request for Documented Medical/Compassionate Withdrawal form to the Records Information section of the University Registrar’s Office at the Tempe campus or, if the student is registered at the West campus, Registration Services at the West campus, indicating the designee’s approval of the medical/compassionate withdrawal and specifying the effective date of withdrawal
3. sends a copy of the approved Request for Documented Medical/Compassionate Withdrawal form and copies of all documentation to the Tuition Payment Office at the Tempe campus, Student Accounts/Fee Payment at the West campus, or Cashiering Services at the Polytechnic or Downtown Phoenix campus
   
   

   and

4. notifies the student of the decision.

The Tuition Payment Office determines and initiates an appropriate refund of tuition and fees paid by the student.

The Records Information Section or Registration Services at the West campus processes the Request for Documented Medical/Compassionate Withdrawal form, noting “Medical Withdrawal” or “Compassionate Withdrawal” and the effective date on the OASIS system.

If the medical/compassionate withdrawal is denied, the college designee for medical/compassionate withdrawals notifies the student of the decision. The student must consult with either the designee or academic advisor to determine other options.

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