|Note:||At the request of the provost, a vice provost, or a vice president, this policy has been posted in the interim between scheduled posting dates by University Policy Manuals Group because it has significant and urgent importance for the university community. This policy will be included in the publication process by the next feasible posting for online policies and procedures.|
PUR 704: University Mail Services
To prepare and distribute materials relating to the official business of the university
U.S. Postal System
Departments, offices, and recognized student and staff organizations that maintain an institutional account with funds provided in total or in part by the university or are funded through university approved grants and contracts
University Mail Services operates under the direction of the director of Materials Management. University Mail Services is responsible for the distribution of U.S. and intercampus mail and the preparation and mailing of all U.S. mail.
University Mail Services exists primarily for the preparation and distribution of materials, the content of which is to relate to the official business of the university. Official business materials are those dealing with some aspect of the university’s operation that can be defined as being essential to the instructional, research, and community service programs and activities of the institution as differentiated from private business or personal mail. University Mail Services’ distribution services, according to federal regulations and university guidelines, are not to be used for commercial purposes or for personal mail of university employees. Neither should University Mail Services’ equipment nor the distribution facilities be available for the preparation and/or dissemination of statements in behalf of a political campaign or candidate.
University Mail Services’ policy is intended to restrict services provided to those directly related to official university business. These services are not available to personal and private business of university students, faculty, and staff members, or to outside agencies, organizations, and commercial firms for activities not directly sponsored or conducted by the university. The policy is designed to ensure compliance with federal regulations and university guidelines relating to the use of U.S. and campus mail services.
Each department head or unit director of the university is responsible in accordance with Operational Policies—University Mail Services for determining whether materials to be addressed and/or distributed by University Mail Services systems relate to official business of the university. When questions occur concerning such determination, the matter may be referred to the next level of university administration (department head, dean, vice president, etc.). Materials found within the university addressing and/or distribution systems to be in violation of this policy will be removed immediately and affected staff members so advised by University Mail Services.
Departments and/or individual employees may not purchase postage stamps via the Internet or establish electronic postage usage via the Internet on behalf of ASU. This prohibition ensures that ASU postage funds are used for ASU business mail only. Mail processed through University Mail Services is monitored for a valid ASU return address and proper departmental agency/org before expending ASU postage funds. University Mail Services takes advantage of the lowest postal discounts for the university by consolidating mail into one central location.
The following procedures and regulations define the operational policy of University Mail Services in regard to the distribution of U.S. and campus mail (interdepartmental mail, notices, bulletins, and circulars that normally originate and terminate on the campus), the preparation of bulk mailings, and the operation of the university campus.
Administration offices and academic departments are responsible for the distribution of mail to persons within their areas. The campus mail service system allows for one pickup and delivery daily, Monday through Friday (except holidays). Mail delivery to residence halls is handled by the United States Postal Service (USPS). University Mail Services does not pick up or deliver mail to residence halls.
Campus mail carriers deliver and pick up all mail from one designated point at each mail stop. Campus mail carriers are not authorized to change the location of the mail stop within an office or add a new mail stop. Requests for changes or additions to mail delivery routes are to be submitted via e-mail to the manager of Materials Management.
Establishing a Mail Code (Mail Pick Up and Delivery)
All requests for a mail code are directed to the manager of Materials Management for approval and assignment. The cost of a mail code within the perimeters of a campus is $37.50 per month or $450.00 annually. Mail codes for non-ASU organizations or for departments outside the perimeter of a campus will be charged a rate based on their location and/or cost for delivery.
Complete Campus Address (Tempe Campus)
All U.S. mail is sorted by the last four digits of the ZIP + 4 code. If no ZIP + 4 code appears on the piece, it is sorted to the PO box. If no PO box appears on the piece, it is sorted to the first department name appearing on the piece. U.S. mail is delivered to departments by University Mail Services. To assure prompt delivery, correspondents should be provided with complete addresses, including the department name, PO box, and ZIP + 4 where staff members receive their mail. The university’s Tempe campus zip code is 85287 (excluding “business reply” mail and mail addressed to the residence halls).
Misaddressed U.S./Campus Mail vs. Missorted U.S./Campus Mail
Mail that contains a ZIP + 4, PO box, or mail code will be delivered to the department. If the mail is not for anyone in the department, the piece has been misaddressed by the sender. All misaddressed mail should be placed in a campus envelope and sent to the proper department along with a note requesting that the department notify the mailer of the correct mailing address to prevent future mail delivery delays.
All missorted U.S. mail and campus mail should be placed in campus envelopes and returned to University Mail Services for correction.
Mail addressed to ASU becomes the property of ASU upon acceptance by University Mail Services. All mail received at ASU is to be official ASU business mail only. When mail is addressed to and delivered to that department, it becomes the property of the department. Each department should set policy with their staff as to the handling of mail when an employee has left the department. University funds will not be used for forwarding this type of mail.
Staff members should have all personal mail addressed to their home address. Such mail includes, but is not limited to, fraternal and church bulletins; personal effects; book and record club mailings; personal check books; postage due mail; personal mail that is registered, certified, or insured; and magazines, periodicals, and newspapers not specifically used in the course of university business.
On-Campus Business Mail
University Mail Services sorts and delivers intercampus mail between departments. University Mail Services is legally bound to follow the federal guidelines set forth in the Private Express Statutes. The statutes state that only official ASU business mail can be transported through intercampus mail.
The following classifications of non-U.S. mail originating on the campus or directed to university personnel may be processed through University Mail Services, if properly addressed to include department name and mail code:
The recipient’s name, mail code and department name should appear on each piece. Department names should be spelled out (abbreviations increase the chance of delays in delivery).
Intercampus university business mail is to be placed in intercampus manila envelopes (small or large) for routing within the campus mail system.
Flyers or brochures not contained in an envelope require an ASU department return address (more than 100 pieces require they be put in mail code order—sorted by last two digits and then by first two digits). If quantity warrants, they should be banded by mail code. If a flyer or brochure is sealed, the return address must appear on the outside of the piece in the upper left-hand corner to include the department name.
Use of other envelopes (such as ASU #10 business envelopes) should be limited, but is allowed for intercampus mail provided these guidelines are followed:
|Note:||Postage charges, mail delays, or mail being returned may occur if these steps are not followed.|
Private Business and Personal Mail
The following classifications are examples of campus mail that is not to be processed within the university mail system:
All campus mail must carry the name and department of the sender. Approved campus mass mailings (standard notice to be released to 25 or more employees or students) may, upon written request and approval of the University Mail Center, be distributed within or outside of campus envelopes if:
When addressing a campus envelope, all previous addresses should be marked through to guarantee proper delivery to the appropriate party. All information on campus envelopes should be properly filled out to assure prompt delivery. These may be purchased through ASU Stores.
All students in residence halls are served by the U.S. Post Office. For additional information on mail procedures for residence housing, contact University Housing.
Standardized procedures will improve delivery and accuracy and provide a mutual cost reduction. University Mail Services has established five procedures for the preparation of mail picked up by the ASU mail carriers.
Accurate and complete billing requires each individual agency/org to be separated and rubber banded. All pieces should be faced in one direction.
The first three categories require either barcoded envelopes or an attached barcode label affixed to the top mailing piece. Separate and rubber band the following:
|Note:||Use of envelopes other than the official intercampus envelopes require the piece to be stamped/designated as “CAMPUS MAIL.” If ASU business envelopes are used for campus mail and not separated and stamped “CAMPUS MAIL,” the piece(s) may be processed with the outgoing mail, and the department will incur postage charges.|
|Note:||As a courtesy, stamped mail has been expanded to include faculty/staff personal mail with the understanding that the mailer assumes full responsibility for such mail deposited for pickup in the university’s outgoing mail. Faculty/staff personal mail should be sorted and rubber banded with the mail described in number 5 above.|
Large mailings (250 or more pieces) that can fill a mail tray or tub need not be rubber banded if all pieces have a barcode. Face all pieces in the same direction.
Large intercampus mailings (100 pieces or more) of identical items such as flyers or brochures should be banded by department and placed in route order (last two digits of the mail code).
Guidelines for ASU’s Permit Indicia and Nonprofit Status
University Mail Services maintains the USPS permit account to process ASU’s qualified departmental first-class, standard, or nonprofit (bulk) mail. ASU’s nonprofit status is directly tied to the permit held by University Mail Services. As the official mail representative for ASU, University Mail Services is solely responsible for the proper use of the permit, ASU’s nonprofit status established in association with the permit, and legal protection of the university’s interests.
Printing ASU’s permit on a mail piece for mailing purposes requires the mailing to be processed through University Mail Services. Individual ASU departments or organizations are required to have and maintain their own USPS nonprofit permit before they use an outside supplier to authorize any nonprofit mailing.
University Mail Services is equipped to process uniform mass mailings for both on- and off-campus distribution. This service includes preparation and maintenance of mailing lists, addressing, preparation and application of address labels, tabbing, folding, and inserting mailing items into the envelopes and the affixing of required postage.
All departments are asked to contact University Mail Services prior to the development of a mass mailing for information and consultation about particular mailing plans and to be certain that these items meet minimum specifications and postal regulations and to facilitate proper scheduling.
The following requirements must be met for all U.S. standard rate bulk mailings:
University Mail Services provides a delivery and pick-up service for ASU business-related items to and from departments, campuses, and off-campus addresses. Requests for delivery can be made via the University Mail Services Web site or by calling 480/965–1263. All deliveries are tracked from receipt to delivery and have an electronic signature. Daily or weekly pick-ups may also be scheduled.