Police Department Manual (PDP)

Effective: 9/1/1963

Revised: 11/1/2008

PDP 203–01: Complaints against ASU Police Department Personnel

Purpose

To provide guidelines for filing complaints about ASU Police Department personnel

Source

ASU Police Department

Policy

Anyone wishing to file a complaint regarding the conduct of an ASU Police Department (ASU PD) staff member(s) should first ask to speak directly with the member’s immediate supervisor. Assistance from another supervisor may be given if the member’s immediate supervisor is unavailable. The supervisor will first attempt to resolve the complaint informally. If the complainant is not satisfied with the informal resolution, or wishes to file a formal complaint, he or she will be asked to submit a written account of the events. The supervisor will document all events for the complainant if he or she is unable to submit a written account. All complaints, including anonymous ones, will be investigated to ensure the agency’s integrity while protecting the rights and interests of private citizens, students, and employees. ASU PD accepts all written and oral allegations of employee misconduct from an internal or external source.

Upon receipt of a written complaint, the ASU PD staff member’s supervisor will conduct an investigation and notify the complainant of the outcome.

Note:

Complaints against ASU PD employees may also be submitted to the Public Safety Advisory Committee (PSAC) and forwarded to the police department.

ProcedureD

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Responsibility	Action
Complainant	Speak to the staff member’s immediate supervisor.
Supervisor	Attempt to resolve the matter informally. Communicate the result to the complainant.
	If the complaint cannot be resolved informally:
Complainant	Submit a written complaint to the immediate supervisor.
Department	Conduct an investigation and take appropriate action. Notify the complainant of the outcome.

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Cross-References

For information on the Public Safety Advisory Committee, see PDP 202–04, “Public Safety Advisory Committee.”

For related information see the Staff Personnel Policies and Procedures Manual:

1. SPP 801, “Employee Conduct and Work Rules”

   and

2. SPP 809, “Discipline.”

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