Facilities Management Manual (FAC)

Revised: 3/1/2004

FAC 203–02: Requesting Services

1. Fill out the Facilities Management Service Request Form on the University Services Web site, or send an e-mail note to FACMAN or a memorandum to the Service Center including the following information:
   
   1. Name, department, telephone number, and location (building and room number) of the person requesting the service.

      and

   2. Name, department, telephone number, and location of the person Facilities Management should contact regarding the requested services, if different from requester.

2. Send or enclose a complete description of the services requested. Attach drawings, specifications, and other addenda as needed.

3. Return a copy of the memorandum with the Facilities Management job number assigned.

4. Return the e-mail note to confirm receipt of the request and indicate the Facilities Management job number assigned.
5. Issue the job number and notify the appropriate shop.

6. Report emergency service needs to the Facilities Management Service Center (480/965–3633). After 5:00 p.m. and on weekends and holidays call the Central Plant (480/965–3653).

7. Determine the urgency of the request. Issue priority listing if necessary.

8. Prepare an internal purchase order (PO).

9. Receive the PO, assign a job number, and notify the appropriate shop.