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Effective: 7/1/1992

Revised: 9/15/2003

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[ASU logo] CAM 101: Overview of Manuals at ASU


To explain the status of manuals at ASU and the benefits of manuals

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Academic and Administrative Documents

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In 1984, the university began to develop a system of major academic and administrative policies and procedures manuals. Reasons abound for developing good manuals for university use. In the opinion of the university general counsel, policy and procedure manuals may have binding contractual implications. Faculty and staff rely on their contents for accurate, up-to-date policies and procedures on important university issues and business. Having manuals helps ensure compliance with those policies and procedures and with state and federal regulations.

Manuals can increase productivity by reducing time spent in asking and answering questions, and they can provide valuable assistance in training new employees. In addition, they can ensure that policies and procedures will be preserved after key personnel leave a unit. The usefulness of the ASU family of administrative manuals created interest in the development of smaller internal manuals by various administrative units (college, division, department, or office).

This interest prompted Academic and Administrative Documents (AAD) to create a book on how to write a manual, Creating Administrative Manuals (CAM). Like the ASU administrative manuals, this was originally published in a paper-print edition and distributed only to classes conducted on how to develop a desk manual. Although we no longer conduct such classes, we have received requests for copies of CAM, which is no longer in print. The CAM manual is now available to the university community on the Internet, but readers should understand that the original formatting to produce a paper-print manual does not translate easily to the Web. Therefore, we have provided ample exhibits that illustrate how such a manual would appear.

AAD is available for informal consultation with university administrative units on the development and maintenance of internal manuals, such as departmental or desk manuals. AAD can be contacted at 480/965-2320, or mail code 4211. We are located in Tempe Center Suite 195.

Note:Please be advised that the policies and procedures used as examples in the CAM manual are often out of date and no longer applicable. They were chosen as examples when the CAM manual was revised in 1992. To access the current policies and procedures manuals, please go to http://www.asu.edu/aad/manuals.

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